| Do frontline employees cope effectively with abusive supervision and customer incivility? Testing the effect of employee resilience MA Al-Hawari, S Bani-Melhem, S Quratulain Journal of Business and Psychology 35 (2), 223-240, 2020 | 244 | 2020 |
| When and how subordinate performance leads to abusive supervision: A social dominance perspective AK Khan, S Moss, S Quratulain, I Hameed Journal of Management 44 (7), 2801-2826, 2018 | 233 | 2018 |
| Red tape, resigned satisfaction, public service motivation, and negative employee attitudes and behaviors: Testing a model of moderated mediation S Quratulain, AK Khan Review of Public Personnel Administration 35 (4), 307-332, 2015 | 177 | 2015 |
| Inclusive leadership and innovative work behavior: examination of LMX perspective in small capitalized textile firms B Javed, AK Khan, S Quratulain Leadership and Supervision, 103-121, 2021 | 164 | 2021 |
| The mediating role of discrete emotions in the relationship between injustice and counterproductive work behaviors: A study in Pakistan AK Khan, S Quratulain, JR Crawshaw Journal of business and psychology 28, 49-61, 2013 | 148 | 2013 |
| Episodic envy and counterproductive work behaviors: Is more justice always good? AK Khan, S Quratulain, C M. Bell Journal of Organizational Behavior 35 (1), 128-144, 2014 | 147 | 2014 |
| How and when frontline employees’ environmental values influence their green creativity? Examining the role of perceived work meaningfulness and green HRM practices MA Al-Hawari, S Quratulain, SB Melhem Journal of Cleaner Production 310, 127598, 2021 | 129 | 2021 |
| How does employees’ public service motivation get affected? A conditional process analysis of the effects of person–job fit and work pressure S Quratulain, AK Khan Public Personnel Management 44 (2), 266-289, 2015 | 120 | 2015 |
| A study of employee affective organizational commitment and retention in Pakistan: The roles of psychological contract breach and norms of reciprocity S Quratulain, AK Khan, JR Crawshaw, GA Arain, I Hameed The International Journal of Human Resource Management 29 (17), 2552-2579, 2018 | 107 | 2018 |
| Customer incivility and frontline employees’ revenge intentions: interaction effects of employee empowerment and turnover intentions S Bani-Melhem, S Quratulain, MA Al-Hawari Journal of Hospitality Marketing & Management 29 (4), 450-470, 2020 | 97 | 2020 |
| Does employee resilience exacerbate the effects of abusive supervision? A study of frontline employees’ self-esteem, turnover intention, and innovative behaviors S Bani-Melhem, S Quratulain, MA Al-Hawari Journal of Hospitality Marketing & Management 30 (5), 611-629, 2021 | 94 | 2021 |
| Abusive supervision and frontline employees’ attitudinal outcomes: the multilevel effects of customer orientation MA Al-Hawari, S Bani-Melhem, S Quratulain International Journal of Contemporary Hospitality Management 32 (3), 1109-1129, 2020 | 70 | 2020 |
| Leader-member exchange and frontline employees' innovative behaviors: the roles of employee happiness and service climate S Bani-Melhem, MA Al-Hawari, S Quratulain International Journal of Productivity and Performance Management 71 (2), 540-557, 2022 | 61 | 2022 |
| Procedural fairness, public service motives, and employee work outcomes: Evidence from Pakistani public service organizations S Quratulain, AK Khan, M Sabharwal Review of Public Personnel Administration 39 (2), 276-299, 2019 | 58 | 2019 |
| The two faces of envy: Perceived opportunity to perform as a moderator of envy manifestation AK Khan, CM Bell, S Quratulain Personnel Review 46 (3), 490-511, 2017 | 45 | 2017 |
| Envy and counterproductive work behaviors: Is more fairness always preferred AK Khan, JM Peretti, S Quratulain 20th AGRH Conference (9th-11th Septembre 2009, Toulouse, France) of the …, 2009 | 44 | 2009 |
| Double jeopardy: Subordinates’ worldviews and poor performance as predictors of abusive supervision AK Khan, S Quratulain, JR Crawshaw Journal of Business and Psychology 32, 165-178, 2017 | 40 | 2017 |
| Effect of self-efficacy and instrumentality beliefs on training implementation behaviors: testing the moderating effect of organizational climate S Quratulain, AK Khan, M Sabharwal, B Javed Review of Public Personnel Administration 41 (2), 250-273, 2021 | 37 | 2021 |
| Paranoid personality and frontline employee’s proactive work behaviours: a moderated mediation model of empathetic leadership and perceived psychological safety S Bani-Melhem, F Mohd. Shamsudin, R Mazen Abukhait, S Quratulain Journal of Service Theory and Practice 31 (1), 113-135, 2021 | 33 | 2021 |
| Perceived organizational customer orientation and frontline employees' innovative behaviors: exploring the role of empowerment and supervisory fairness S Quratulain, MDA Al-Hawari, S Bani-Melhem European Journal of Innovation Management 24 (2), 533-552, 2021 | 32 | 2021 |
Abdul Karim KhanProfessor of Organizational Behavior, United Arab Emirates UniversityAdresse e-mail validée de uaeu.ac.ae
