| The relationship between emotional intelligence, frontline employee adaptability, job satisfaction and job performance M Sony, N Mekoth Journal of Retailing and Consumer Services 30, 20-32, 2016 | 393 | 2016 |
| Quality of work life and work–life balance P Bhende, N Mekoth, V Ingalhalli, YV Reddy Journal of Human Values 26 (3), 256-265, 2020 | 179 | 2020 |
| Consumer satisfaction in retail stores: Theory and implications J Paul, KG Sankaranarayanan, N Mekoth International Journal of Consumer Studies 40 (6), 635-642, 2016 | 148 | 2016 |
| The relationship between workplace spirituality, job satisfaction and job performance M Sony, N Mekoth International Journal of Process Management and Benchmarking 9 (1), 27-46, 2019 | 75 | 2019 |
| Employee adaptability skills for Industry 4.0 success: a road map M Sony, N Mekoth Production & Manufacturing Research 10 (1), 24-41, 2022 | 65 | 2022 |
| Self medication in developing countries a systematic review M Parulekar, N Mekoth, CM Ramesh, A Parulekar Chitkara University, 2016 | 65 | 2016 |
| Autonomy, market orientation and performance in Indian retail banking N Barnabas, N Mekoth Asia Pacific Journal of Marketing and Logistics 22 (3), 330-350, 2010 | 55 | 2010 |
| A typology for frontline employee adaptability to gain insights in service customisation: a viewpoint M Sony, N Mekoth International Journal of Services and Operations Management 12 (4), 490-508, 2012 | 47 | 2012 |
| Service quality in the public sector hospitals: a study in India N Mekoth, BP George, V Dalvi, N Rajanala, K Nizomadinov Hospital topics 90 (1), 16-22, 2012 | 39 | 2012 |
| Gender differences in stress among bank officers of private and public sectors CFV Fernandes, N Mekoth ICFAI, 2009 | 38 | 2009 |
| Service encounter related process quality, patient satisfaction, and behavioral intention N Mekoth, PB George, V Dalvi, R Nirmala, K Nizomadinov University of Primorska, Faculty of Management, Slovenia, 2011 | 34 | 2011 |
| The dimensions of frontline employee adaptability in power sector: A grounded theory approach M Sony, N Mekoth International Journal of Energy Sector Management 8 (2), 240-258, 2014 | 33 | 2014 |
| A qualitative study on electricity energy-saving behaviour M Sony, N Mekoth Management of Environmental Quality: An International Journal 29 (5), 961-977, 2018 | 31 | 2018 |
| Workplace spirituality, frontline employee adaptability and job outcomes: an empirical study M Sony, N Mekoth International Journal of Process Management and Benchmarking 7 (4), 437-465, 2017 | 27 | 2017 |
| Social support expectations from healthcare systems: antecedents and emotions AM Noronha, N Mekoth International Journal of Healthcare Management 6 (4), 269-275, 2013 | 20 | 2013 |
| Food preferences and culture: The influence of nationality and religion among tourists visiting Goa N Mekoth, AR Thomson Tourism Culture & Communication 18 (3), 191-204, 2018 | 19 | 2018 |
| Patient as a source of recommendation and its influence on another patient's loyalty to the physician: An exploratory empirical study PB Salgaonkar, N Mekoth Journal of Consumer Satisfaction, Dissatisfaction and Complaining Behavior, 2004 | 19 | 2004 |
| Fleadapt scale: a new tool to measure frontline employee adaptability in power sector M Sony, N Mekoth International Journal of Energy Sector Management 9 (4), 496-522, 2015 | 18 | 2015 |
| Self-monitoring as a key to the tourist BP George, N Mekoth International Journal of Hospitality and Tourism Administration 5 (2), 32-48, 2004 | 18* | 2004 |
| Understanding nature of empathy through the lens of service encounter: a phenomenological study on FLE's M Sony, N Mekoth, KK Therisa International Journal of Productivity and Quality Management 23 (1), 55-73, 2018 | 15 | 2018 |
Babu GeorgeAlcorn State University, USAAdresse e-mail validée de alcorn.edu
