| Make it delightful: Customers' experience, satisfaction and loyalty in Malaysian theme parks F Ali, WG Kim, J Li, HM Jeon Journal of destination marketing & management 7, 1-11, 2018 | 595 | 2018 |
| Determinants of continuous intention on food delivery apps: extending UTAUT2 with information quality SW Lee, HJ Sung, HM Jeon Sustainability 11 (11), 3141, 2019 | 424 | 2019 |
| The effect of technical and functional quality on guests’ perceived hotel service quality and satisfaction: A SEM-PLS analysis F Ali, K Hussain, R Konar, HM Jeon Journal of Quality Assurance in Hospitality & Tourism 18 (3), 354-378, 2017 | 153 | 2017 |
| Continuous intention on accommodation apps: integrated value-based adoption and expectation–confirmation model analysis SH Kim, JH Bae, HM Jeon Sustainability 11 (6), 1578, 2019 | 146 | 2019 |
| Determinants of consumers’ intentions to use smartphones apps for flight ticket bookings HM Jeon, F Ali, SW Lee The Service Industries Journal 39 (5-6), 385-402, 2019 | 144 | 2019 |
| Customers’ acceptance intention of self-service technology of restaurant industry: Expanding UTAUT with perceived risk and innovativeness HM Jeon, HJ Sung, HY Kim Service Business 14, 533-551, 2020 | 139 | 2020 |
| The relationship between brand experience and consumer-based brand equity in grocerants HM Jeon, SR Yoo Service Business 15 (2), 369-389, 2021 | 108 | 2021 |
| Untact: Customer’s acceptance intention toward robot barista in coffee shop HJ Sung, HM Jeon Sustainability 12 (20), 8598, 2020 | 91 | 2020 |
| Experiential value, satisfaction, brand love, and brand loyalty toward robot barista coffee shop: The moderating effect of generation YJ Kim, JS Park, HM Jeon Sustainability 13 (21), 12029, 2021 | 78 | 2021 |
| The role of customer experience, food healthiness, and value for revisit intention in GROCERANT SR Yoo, SW Lee, HM Jeon Sustainability 12 (6), 2359, 2020 | 62 | 2020 |
| Influence of smart phone food delivery apps' service quality on emotional response and app reuse intention-Focused on PAD theory HM Jeon, MJ Kim, HC Jeong Culinary science and hospitality research 22 (2), 206-221, 2016 | 60 | 2016 |
| Exploring the relationships among brand experience, perceived product quality, hedonic value, utilitarian value, and brand loyalty in unmanned coffee shops during the COVID-19 … JH Bae, HM Jeon Sustainability 14 (18), 11713, 2022 | 59 | 2022 |
| The role of experiential value, novelty, and satisfaction in robot barista coffee shop in South Korea: COVID-19 crisis and beyond SH Kim, SR Yoo, HM Jeon Service Business, 1-20, 2021 | 36 | 2021 |
| The relationships among experience, delight, and recollection for revisit intention in chocolate exposition HM Jeon, SR Yoo, SH Kim Sustainability 12 (20), 8644, 2020 | 26 | 2020 |
| Consumer’s acceptance on mobile delivery app service: Focused on UTATU2 HM Jeon, HM Choi FoodService Industry Journal 13 (1), 67-82, 2017 | 26 | 2017 |
| How does experiential value toward robot barista service affect emotions, storytelling, and behavioral intention in the context of COVID-19? SR Yoo, SH Kim, HM Jeon Sustainability 14 (1), 450, 2022 | 25 | 2022 |
| The effect of foodservice consumer’s perceived risk and value on social commerce usage intention: Focused on the technology acceptance model HM Jeon Journal of Foodservice Management Society of Korea 16 (6), 199-222, 2013 | 25 | 2013 |
| 모바일 배달앱 서비스에 대한 소비자 수용: 확장된 통합기술수용모형 (UTAUT2) 을 중심으로: 확장된 통합기술수용모형 (UTAUT2) 을 중심으로 전현모， 최형민 한국외식산업학회지 13 (1), 67-82, 2017 | 24 | 2017 |
| Well-being perception and lovemarks formation through experiential value in the context of the eco-friendly restaurant SH Kim, DH Jeon, HM Jeon British Food Journal 123 (12), 4264-4283, 2021 | 22 | 2021 |
| Chocolate choice motives and attitudes in foodservice market: Fine store product vs. manufactured product consumers SH Kim, HM Jeon Journal of Foodservice Business Research 23 (2), 149-168, 2020 | 20 | 2020 |