Simon J. Bell

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Citations	11143	3482
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Coauteurs

Bulent MengucProfessor of Marketing, University of Leeds, Leeds University Business SchoolAdresse e-mail validée de leeds.ac.uk
Andreas B. EisingerichProfessor of Marketing, Imperial College Business School, Imperial College LondonAdresse e-mail validée de imperial.ac.uk
Seigyoung AuhProfessor of Marketing, Arizona State UniversityAdresse e-mail validée de asu.edu
Paul TraceyProfessor of Innovation and Organization, Cambridge Judge Business SchoolAdresse e-mail validée de jbs.cam.ac.uk
Colin McLeodUniversity of MelbourneAdresse e-mail validée de unimelb.edu.au
Jan B. HeideIrwin Maier Chair in Marketing, University of Wisconsin-MadisonAdresse e-mail validée de bus.wisc.edu
Bryan A. LukasProfessor of Marketing, University of ManchesterAdresse e-mail validée de manchester.ac.uk
Benjamin A. NevilleUniversity of MelbourneAdresse e-mail validée de unimelb.edu.au
Eric ShihSKK Graduate School of Business, Sungkyunkwan UniversityAdresse e-mail validée de skku.edu
Dr Omar MerloAssociate Dean & Associate Professor, Imperial College Business SchoolAdresse e-mail validée de imperial.ac.uk
Gerard TellisMarshall School of Business, University of Southern CaliforniaAdresse e-mail validée de usc.edu
Shahid BhuianProfessor of Marketing, Sultan Qaboos UniversityAdresse e-mail validée de squ.edu.om
HaeEun Helen ChunAssociate Professor of Marketing, Cornell UniversityAdresse e-mail validée de cornell.edu
Yeyi LiuXi'an Jiaotong UniversityAdresse e-mail validée de xjtu.edu.cn
Robert E Widing IIProfessor Emeritus of Design and Innovation, Weatherhead School of Management, CWRUAdresse e-mail validée de case.edu
Jessica VredenburgSenior Lecturer in Marketing, Auckland University of TechnologyAdresse e-mail validée de aut.ac.nz
Ajay MenonColorado State UniversityAdresse e-mail validée de colostate.edu
Lerzan AksoyDean, Gabelli School of Business and Professor of Marketing, Fordham UniversityAdresse e-mail validée de fordham.edu
Sabine BenoitSingapore Management UniversityAdresse e-mail validée de smu.edu.sg
Peter GahanThe University of MelbourneAdresse e-mail validée de unimelb.edu.au

Suivre

Simon J. Bell

Professor of Marketing, University of Melbourne; Fellow, University of Cambridge

Adresse e-mail validée de unimelb.edu.au - Page d'accueil

Marketing


Titre Trier par citations Trier par année Trier par titre	Citée par Citée par	Année
Co-production and customer loyalty in financial services S Auh, SJ Bell, CS McLeod, E Shih Journal of retailing 83 (3), 359-370, 2007	1487	2007
The employee-organization relationship, organizational citizenship behaviors, and superior service quality SJ Bell, B Menguc Journal of retailing 78 (2), 131-146, 2002	954	2002
Customer relationship dynamics: service quality and customer loyalty in the context of varying levels of customer expertise and switching costs SJ Bell, S Auh, K Smalley Journal of the Academy of Marketing Science 33 (2), 169-183, 2005	890	2005
Just entrepreneurial enough: the moderating effect of entrepreneurship on the relationship between market orientation and performance SN Bhuian, B Menguc, SJ Bell Journal of business research 58 (1), 9-17, 2005	785	2005
Corporate reputation, stakeholders and the social performance-financial performance relationship BA Neville, SJ Bell, B Mengüç European Journal of Marketing 39 (9/10), 1184-1198, 2005	601	2005
How can clusters sustain performance? The role of network strength, network openness, and environmental uncertainty AB Eisingerich, SJ Bell, P Tracey Research Policy 39 (2), 239-253, 2010	541	2010
Why recommend a brand face-to-face but not on Facebook? How word-of-mouth on online social sites differs from traditional word-of-mouth AB Eisingerich, HH Chun, Y Liu, HM Jia, SJ Bell Journal of Consumer Psychology 25 (1), 120-128, 2015	489	2015
Global consumer innovativeness: Cross-country differences and demographic commonalities G Tellis, E Yin, SJ Bell Available at SSRN 1335551, 2009	473	2009
Perceived service quality and customer trust: does enhancing customers' service knowledge matter? AB Eisingerich, SJ Bell Journal of service research 10 (3), 256-268, 2008	459	2008
When customers disappoint: A model of relational internal marketing and customer complaints SJ Bell, B Mengüç, SL Stefani Journal of the Academy of marketing science 32 (2), 112-126, 2004	449	2004
Stakeholder salience revisited: Refining, redefining, and refueling an underdeveloped conceptual tool BA Neville, SJ Bell, GJ Whitwell Journal of Business Ethics 102 (3), 357-378, 2011	421	2011
Schools of thought in organizational learning SJ Bell, GJ Whitwell, BA Lukas Journal of the academy of marketing science 30 (1), 70-86, 2002	405	2002
Maintaining customer relationships in high credence services AB Eisingerich, SJ Bell Journal of Services Marketing 21 (4), 253-262, 2007	362	2007
The organization of regional clusters SJ Bell, P Tracey, JB Heide Academy of Management Review 34 (4), 623-642, 2009	313	2009
The paradox of customer education: Customer expertise and loyalty in the financial services industry SJ Bell, AB Eisingerich European Journal of Marketing 41 (5/6), 466-486, 2007	305	2007
Relationship marketing in the financial services industry: The importance of customer education, participation and problem management for customer loyalty AB Eisingerich, SJ Bell Journal of Financial Services Marketing 10 (4), 86-97, 2006	287	2006
Coping with customer complaints SJ Bell, JA Luddington Journal of service research 8 (3), 221-233, 2006	258	2006
Image and consumer attraction to intraurban retail areas: an environmental psychology approach SJ Bell Journal of Retailing and Consumer Services 6 (2), 67-78, 1999	231	1999
Social capital, customer service orientation and creativity in retail stores O Merlo, SJ Bell, B Mengüç, GJ Whitwell Journal of Business Research 59 (12), 1214-1221, 2006	184	2006
Salesperson learning, organizational learning, and retail store performance SJ Bell, B Mengüç, RE Widing II Journal of the Academy of Marketing Science 38 (2), 187-201, 2010	158	2010

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