| Implementing coordination contracts in a manufacturer Stackelberg dual-channel supply chain J Chen, H Zhang, Y Sun Omega 40 (5), 571-583, 2012 | 649 | 2012 |
| Coordinating a decentralized supply chain with customer returns and price-dependent stochastic demand using a buyback policy J Chen, PC Bell European Journal of Operational Research 212 (2), 293-300, 2011 | 232 | 2011 |
| When to introduce an online channel, and offer money back guarantees and personalized pricing? B Chen, J Chen European Journal of Operational Research 257 (2), 614-624, 2017 | 198 | 2017 |
| The impact of customer returns on pricing and order decisions J Chen, PC Bell European Journal of Operational Research 195 (1), 280-295, 2009 | 185 | 2009 |
| Optimal pricing policies for differentiated brands under different supply chain power structures Z Luo, X Chen, J Chen, X Wang European Journal of Operational Research 259 (2), 437–451, 2017 | 183 | 2017 |
| Implementing market segmentation using full-refund and no-refund customer returns policies in a dual-channel supply chain structure J Chen, PC Bell International Journal of Production Economics 136 (1), 56-66, 2012 | 148 | 2012 |
| Backward integration strategy in a retailer Stackelberg supply chain W Li, J Chen Omega 75 (2), 118-130, 2018 | 145 | 2018 |
| Pricing and quality competition in a brand-differentiated supply chain W Li, J Chen International Journal of Production Economics 202 (5), 97-108, 2018 | 132 | 2018 |
| Manufacturer encroachment with production cost reduction under asymmetric information X Sun, W Tang, J Chen, S Lia, J Zhang Transportation Research Part E: Logistics and Transportation Review 128, 191-211, 2019 | 129 | 2019 |
| Returns with wholesale-price-discount contract in a newsvendor problem J Chen International Journal of Production Economics 130 (1), 104-111, 2011 | 122 | 2011 |
| Renewable energy investment and carbon emissions under cap-and-trade mechanisms W Chen, J Chen, Y Ma Journal of Cleaner Production 278 (1), 123341, 2021 | 114 | 2021 |
| Competing in a supply chain via full-refund and no-refund customer returns policies J Chen, R Grewal International Journal of Production Economics 146 (1), 246-258, 2013 | 103 | 2013 |
| The impact of customer returns in a supply chain with a common retailer H Yang, J Chen, X Chen, B Chen European Journal of Operational Research 256 (1), 139-150, 2017 | 101 | 2017 |
| Competition among supply chains: implications of full returns policy X Ai, J Chen, H Zhao, X Tang International Journal of Production Economics 139 (1), 257-265, 2012 | 100 | 2012 |
| Money-back guarantee and personalized pricing in a Stackelberg manufacturer's dual-channel supply chain W Li, J Chen, G Liang, B Chen International Journal of Production Economics 197 (3), 84-98, 2018 | 95 | 2018 |
| Compete in price or service?—A study of personalized pricing and money back guarantees B Chen, J Chen Journal of Retailing 93 (2), 154-171, 2017 | 86 | 2017 |
| Optimal production and pricing strategies for a remanufacturing firm Z Liu, J Chen, C Diallo International Journal of Production Economics 204, 290-315, 2018 | 83 | 2018 |
| Competing with customer returns policies J Chen, B Chen International Journal of Production Research 54 (7), 2093-2107, 2016 | 82 | 2016 |
| The impact of sharing customer returns information in a supply chain with and without a buyback policy J Chen European Journal of Operational Research 213 (3), 478-488, 2011 | 82 | 2011 |
| When should the offline retailer implement price matching? J Chen, B Chen European Journal of Operational Research 277 (3), 996-1009, 2019 | 76 | 2019 |
Bintong ChenProfessor, Lener College of Business and Economics, University of DelawareAdresse e-mail validée de udel.edu
