| Leadership matters in crisis-induced digital transformation: how to lead service employees effectively during the COVID-19 pandemic S Bartsch, E Weber, M Büttgen, A Huber Journal of service management 32 (1), 71-85, 2021 | 683 | 2021 |
| Employer branding: Sustainable HRM as a competitive advantage in the market for high-quality employees S App, J Merk, M Büttgen Management revue, 262-278, 2012 | 389 | 2012 |
| Using social media to communicate employer brand identity: The impact on corporate image and employer attractiveness P Kissel, M Büttgen Journal of Brand Management 22, 755-777, 2015 | 255 | 2015 |
| How to take employees on the digital transformation journey: An experimental study on complementary leadership behaviors in managing organizational change E Weber, M Büttgen, S Bartsch Journal of Business Research 143, 225-238, 2022 | 168 | 2022 |
| Kundenintegration in den Dienstleistungsprozess: eine verhaltenswissenschaftliche Untersuchung M Büttgen Springer-Verlag, 2007 | 152 | 2007 |
| Service locus of control and customer coproduction: the role of prior service experience and organizational socialization M Büttgen, JH Schumann, Z Ates Journal of service research 15 (2), 166-181, 2012 | 136 | 2012 |
| Digital transformation in service management M Matzner, M Büttgen, H Demirkan, J Spohrer, S Alter, A Fritzsche, ICL Ng, ... Nomos Verlag, 2018 | 114 | 2018 |
| “I like it, but I don't use it”: Impact of carsharing business models on usage intentions in the sharing economy R Hahn, F Ostertag, A Lehr, M Büttgen, S Benoit Business Strategy and the Environment 29 (3), 1404-1418, 2020 | 90 | 2020 |
| Lasting footprints of the employer brand: can sustainable HRM lead to brand commitment? S App, M Büttgen Employee Relations 38 (5), 703-723, 2016 | 74 | 2016 |
| Uncovering the complexities of remote leadership and the usage of digital tools during the COVID-19 pandemic: A qualitative diary study EH Krehl, M Büttgen German Journal of Human Resource Management 36 (3), 325-352, 2022 | 69 | 2022 |
| Project managers’ overconfidence: how is risk reflected in anticipated project success? G Fabricius, M Büttgen Business Research 8, 239-263, 2015 | 67 | 2015 |
| Eye for an eye? Frontline service employee reactions to customer incivility R Frey-Cordes, M Eilert, M Büttgen Journal of Services Marketing 34 (7), 939-953, 2020 | 63 | 2020 |
| Topics for service management research-a European perspective M Benkenstein, M Bruhn, M Büttgen, C Hipp, M Matzner, FW Nerdinger SMR-Journal of Service Management Research 1 (1), 4-21, 2017 | 63 | 2017 |
| Mass-Customization von Dienstleistungen M Büttgen, M Ludwig BETRIEBSWIRTSCHAFT-STUTTGART- 57, 857-857, 1997 | 62 | 1997 |
| The digital transformation leadership framework: Conceptual and empirical insights into leadership roles in technology‐driven business environments E Weber, EH Krehl, M Büttgen Journal of Leadership Studies 16 (1), 6-22, 2022 | 57 | 2022 |
| Recovery Management–systematische Kundenrückgewinnung und Abwanderungsprävention zur Sicherung des Unternehmenserfolges M Büttgen Die Betriebswirtschaft 63 (1), 60-76, 2003 | 54 | 2003 |
| Leadership in innovation communities: The impact of transformational leadership language on member participation L Becker, K Coussement, M Büttgen, E Weber Journal of Product Innovation Management 39 (3), 371-393, 2022 | 49 | 2022 |
| Kundengerechte Gestaltung von Dienstleistungsprozessen M Büttgen Dienstleistungsmanagement Jahrbuch 2001: Interaktionen im …, 2001 | 37 | 2001 |
| Erscheinungsformen der Kundenintegration und Ansätze eines Integrationsmanagements M Büttgen Aktuelle Forschungsfragen im Dienstleistungsmarketing, 105-132, 2009 | 34 | 2009 |
| Beteiligung von Konsumenten an der Dienstleistungserstellung: Last oder Lust?—Eine motivations-und dissonanztheoretische Analyse M Büttgen Kundenintegration: Forum Dienstleistungsmanagement, 63-89, 2009 | 32 | 2009 |
Ellen WeberUniversity of HohenheimAdresse e-mail validée de uni-hohenheim.de
