| The relationship between loyalty program, customer satisfaction and customer loyalty in retail industry: A case study I Zakaria, BA Rahman, AK Othman, NAM Yunus, MR Dzulkipli, ... Procedia-Social and Behavioral Sciences 129, 23-30, 2014 | 201 | 2014 |
| Halal brand personality and brand loyalty among millennial modest fashion consumers in Malaysia MI Zainudin, F Haji Hasan, AK Othman Journal of Islamic Marketing 11 (6), 1277-1293, 2020 | 124* | 2020 |
| The influence of leadership styles on employee engagement: The moderating effect of communication styles AK Othman, MI Hamzah, MK Abas, NM Zakuan International Journal of Advanced and applied scienceS 4 (3), 107-116, 2017 | 106 | 2017 |
| Digital twin integrated reinforced learning in supply chain and logistics AZ Abideen, VPK Sundram, J Pyeman, AK Othman, S Sorooshian Logistics 5 (4), 84, 2021 | 100 | 2021 |
| Emotional intelligence, emotional labour and work effectiveness in service organisations: A proposed model AK Othman, HS Abdullah, J Ahmad Vision 12 (1), 31-42, 2008 | 98 | 2008 |
| Food supply chain transformation through technology and future research directions—a systematic review AZ Abideen, VPK Sundram, J Pyeman, AK Othman, S Sorooshian Logistics 5 (4), 83, 2021 | 88 | 2021 |
| The understanding of Islamic management practices among Muslim managers in Malaysia M Sulaiman, NAA Sabian, AK Othman Asian Social Science 10 (1), 189, 2014 | 83 | 2014 |
| Measuring employee happiness: Analyzing the dimensionality of employee engagement AK Othman, Z Mahmud, S Noranee, F Noordin Proceedings of the 7th International Conference on Kansei Engineering and …, 2018 | 66 | 2018 |
| Does service recovery affect customer satisfaction? A study on co-created retail industry MH Abd Rashid, FS Ahmad, AK Othman Procedia-Social and Behavioral Sciences 130, 455-460, 2014 | 64 | 2014 |
| The influence of work motivation on emotional intelligence and team effectiveness relationship AK Othman, HS Abdullah, J Ahmad Vision 13 (4), 1-14, 2009 | 56 | 2009 |
| Modeling the contingent role of technological optimism on customer satisfaction with self-service technologies: A case of cash-recycling ATMs AK Othman, MI Hamzah, LF Abu Hassan Journal of Enterprise Information Management 33 (3), 559-578, 2020 | 49 | 2020 |
| AN EARLY STUDY ON PERCEIVED SOCIAL SUPPORT AND PSYCHOLOGICAL ADJUSTMENT AMONG INTERNATIONAL STUDENTS: THE CASE OF A HIGHER LEARNING INSTITUTION IN MALAYSIA. AK Othman International Journal of Business & Society 12 (2), 2011 | 49 | 2011 |
| Electronic word-of-mouth (E-WOM), brand image and consumer purchase intention on healthcare products UNRA Tajuddin, LFA Hassan, AK Othman, NA Razak Journal of Accounting Research, Organization and Economics 3 (1), 73-83, 2020 | 48 | 2020 |
| Displaying Employees’ Organisational Citizenship Behaviour at the Workplace: The Impact of Superior's Emotional Intelligence and Moderating Impact of Leader-Member Exchange NH Yunus, NA Ishak, RMR Mustapha, AK Othman Vision 14 (1-2), 13-23, 2010 | 47 | 2010 |
| Mediating effects of individual market orientation on the link between learning orientation and job performance MI Hamzah, AK Othman, F Hassan Journal of Business & Industrial Marketing 35 (4), 655-668, 2020 | 45 | 2020 |
| Conceptualizing the Islamic personality model AK Othman, MI Hamzah, N Hashim Procedia-Social and Behavioral Sciences 130, 114-119, 2014 | 45 | 2014 |
| Elucidating salespeople's market orientation, proactive service behavior and organizational culture in the B2B banking sector: a Malaysian perspective MI Hamzah, AK Othman, F Hassan International Journal of Bank Marketing 38 (5), 1033-1057, 2020 | 42 | 2020 |
| Moderating effects of organizational culture on the link between leadership competencies and job role performance MI Hamzah, AK Othman, N Hashim, MHA Rashid, SM Besir Australian Journal of Basic and Applied Sciences 7 (10), 270-285, 2013 | 42 | 2013 |
| The influence of social commerce factors on customer intention to purchase AK Othman, LFA Hassan, MI Hamzah, AR Razali, MAS Saim, MS Ramli, ... Asian Themes in Social Sciences Research 3 (1), 1-10, 2019 | 37 | 2019 |
| Moderating role of customer orientation on the link between market oriented behaviors and proactive service performance among relationship managers in the business banking industry MI Hamzah, AK Othman, F Hassan Procedia-Social and Behavioral Sciences 224, 109-116, 2016 | 34 | 2016 |
Muhammad Iskandar Hamzah, PhDFaculty of Business and Management, Universiti Teknologi MARA MalaysiaAdresse e-mail validée de uitm.edu.my
