| Social exchanges as motivators of hotel employees’ organizational citizenship behavior: The proposition and application of a new three-dimensional framework E Ma, H Qu International journal of hospitality management 30 (3), 680-688, 2011 | 313 | 2011 |
| Knowledge mapping of hospitality research− A visual analysis using CiteSpace X Li, E Ma, H Qu International Journal of Hospitality Management 60, 77-93, 2017 | 300 | 2017 |
| Customer loyalty with fine dining: The moderating role of gender E Ma, H Qu, RA Eliwa Journal of Hospitality Marketing & Management 23 (5), 513-535, 2014 | 128 | 2014 |
| COVID-19 impacts, coping strategies, and management reflection: A lodging industry case LD Kelab Smart, Emily Ma, Hailin Qu International Journal of Hospitality Management 94, 2021 | 118 | 2021 |
| Sentiment analysis–a review and agenda for future research in hospitality contexts E Ma, M Cheng, A Hsiao International Journal of Contemporary Hospitality Management 30 (11), 3287-3308, 2018 | 117 | 2018 |
| Modeling OCB for hotels: Don’t forget the customers E Ma, H Qu, M Wilson, K Eastman Cornell Hospitality Quarterly 54 (3), 308-317, 2013 | 116 | 2013 |
| Daily green behavior as an antecedent and a moderator for visitors’ pro-environmental behaviors BR Aijing Liu, Emily Ma, Hailin Qu Journal of Sustainable Tourism, 2020 | 107 | 2020 |
| Perceived organizational diversity and employee behavior A Hsiao, C Auld, E Ma International Journal of Hospitality Management 48, 102-112, 2015 | 105 | 2015 |
| Examining the relationship of exhibition attendees’ satisfaction and expenditure: The case of two major exhibitions in China L Zhang, H Qu, J Ma Journal of Convention & Event Tourism 11 (2), 100-118, 2010 | 95 | 2010 |
| Organizational ethnic diversity’s influence on hotel employees’ satisfaction, commitment, and turnover intention: Gender’s moderating role A Hsiao, E Ma, K Lloyd, S Reid Journal of Hospitality & Tourism Research 44 (1), 76-108, 2020 | 79 | 2020 |
| An analysis of tourists' evaluation of Bangkok's performance, their satisfaction, and destination loyalty: Comparing international versus domestic Thai tourists S McDowall, E Ma Journal of Quality Assurance in Hospitality & Tourism 11 (4), 260-282, 2010 | 79 | 2010 |
| Feeling empowered and doing good? A psychological mechanism of empowerment, self-esteem, perceived trust, and OCBs E Ma, Y Zhang, FZ Xu, D Wang, MS Kim Tourism Management 87, 104356, 2021 | 72 | 2021 |
| Destination attractiveness and travel intention: the case of Chinese and Indian students in Queensland, Australia E Ma, A Hsiao, J Gao Asia Pacific Journal of Tourism Research 23 (2), 200-215, 2018 | 71 | 2018 |
| A workplace-driven model on the formation of OCB-C: perspectives of social exchange theory and agency theory S Xu, YC Wang, E Ma International Journal of Contemporary Hospitality Management 34 (7), 2684-2703, 2022 | 65 | 2022 |
| Message framing strategies, food waste prevention, and diners’ repatronage intentions: The mediating role of corporate social responsibility Y Huang, E Ma, D Wang Journal of Sustainable Tourism 29 (10), 1694-1715, 2021 | 62 | 2021 |
| Anticipating Chinese tourists arrivals in Australia: A time series analysis E Ma, Y Liu, J Li, S Chen Tourism management perspectives 17, 50-58, 2016 | 62 | 2016 |
| The affective and dispositional consequences of organizational citizenship behavior: A cross-cultural study E Ma, H Qu, M Wilson Journal of Hospitality & Tourism Research 40 (4), 399-431, 2016 | 60 | 2016 |
| Working with service robots? A systematic literature review of hospitality employees’ perspectives J Xu, A Hsiao, S Reid, E Ma International Journal of Hospitality Management 113, 103523, 2023 | 58 | 2023 |
| Components of Tourism Research: Evidence from Annals of Tourism Research J Ma, ROB Law Anatolia 20 (1), 62-74, 2009 | 58 | 2009 |
| Understanding wine tourism in China using an integrated product-level and experience economy framework B Duan, C Arcodia, E Ma, A Hsiao Asia Pacific Journal of Tourism Research 23 (10), 949-960, 2018 | 57 | 2018 |
Shi (Tracy) XuUniversity of SurreyPotvrđena adresa e-pošte na surrey.ac.uk
