| A systematic review of brand transgression, service failure recovery and product-harm crisis: integration and guiding insights M Khamitov, Y Grégoire, A Suri Journal of the Academy of Marketing Science 48, 519-542, 2020 | 347 | 2020 |
| I can forgive you, but I can’t forgive the firm: An examination of service failures in the sharing economy A Suri, B Huang, S Sénécal Journal of Marketing Theory and Practice 27 (4), 355-370, 2019 | 68 | 2019 |
| This product seems better now: How social media influencers’ opinions impact consumers’ post-failure responses A Suri, B Huang, S Sénécal International Journal of Electronic Commerce 27 (3), 297-323, 2023 | 13 | 2023 |
| Is service recovery of equal importance for private vs public complainers? M Béal, A Suri, N Nguyen, Y Grégoire, S Sénécal Journal of Business Research 153, 392-400, 2022 | 10 | 2022 |
| Brand warmth elicits feedback, not complaints V Astvansh, A Suri, H Damavandi Journal of the Academy of Marketing Science 52 (4), 1107-1129, 2024 | 9 | 2024 |
| The greenguard effect: When and why consumers react less negatively following green product failures A Tezer, M Philp, A Suri Journal of the Academy of Marketing Science 52 (5), 1513-1530, 2024 | 2 | 2024 |
| Toward a science of negative critical incidents: Bridging brand transgression research and service failure-recovery M Khamitov, Y Grégoire, A Suri AP-Advances in Consumer Research 12, 63-64, 2019 | 2 | 2019 |
| This is not mine anymore: The dark side of collaborative consumption B Huang, A Suri, A Tezer, S Sénécal International Journal of Research in Marketing 41 (4), 616-631, 2024 | 1 | 2024 |
| Beyond humans: Consumer reluctance to adopt zoonotic artificial intelligence SM Poirier, B Huang, A Suri, S Sénécal Psychology & Marketing 41 (2), 292-307, 2024 | 1 | 2024 |
| CAI uses and stereotypical associations-Two phase experiment M Steeds, M Claudy, A Suri, B Cowan OSF, 2024 | | 2024 |
| CAI occupational tasks and stereotypical associations M Steeds, A Suri, B Cowan, M Claudy OSF, 2024 | | 2024 |
| CAI tasks and stereotypical associations M Steeds, B Cowan, A Suri, M Claudy OSF, 2023 | | 2023 |
| Do Voice Agents Affect People's Gender Stereotypes? Quantitative Investigation of Stereotype Spillover Effects from Interacting with Gendered Voice Agents M Steeds, M Claudy, BR Cowan, A Suri Quantitative Investigation of Stereotype Spillover Effects from Interacting …, 0 | | |
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