| Do entrepreneurial self-efficacy, entrepreneurial motivation, and family support enhance entrepreneurial intention? The mediating role of entrepreneurial education O Saoula, A Shamim, MJ Ahmad, MF Abid Asia Pacific Journal of Innovation and Entrepreneurship 17 (1), 20-45, 2023 | 96 | 2023 |
| Building e-trust and e-retention in online shopping: the role of website design, reliability and perceived ease of use O Saoula, A Shamim, NM Suki, MJ Ahmad, MF Abid, AK Patwary, ... Spanish Journal of Marketing-ESIC 27 (2), 178-201, 2023 | 75 | 2023 |
| Factors influencing green purchase intention: Moderating role of green brand knowledge S Siyal, MJ Ahmed, R Ahmad, BS Khan, C Xin International Journal of Environmental Research and Public Health 18 (20), 10762, 2021 | 68 | 2021 |
| Determinants of Stock Market Investors’Behavior in COVID-19: A Study on the Pakistan Stock Exchange MJA Samina Riaz, Riaz Ahmed, Rakesh Parkash International Journal of Disaster Recovery and Business Continuity 11 (3 …, 2020 | 57* | 2020 |
| THE ROLE OF GOVERNMENT BUSINESS SUPPORT SERVICES AND ABSORPTIVE CAPACITY ON SMES PERFORMANCE MHA Dr. Muhammad Zulqarnain Arshad, Dr. Munawar javed Ahmad, Majid Ali, Dr ... International Journal of Advanced Science and Technology 29 (03), 1492-1499, 2020 | 41 | 2020 |
| The impact of social CRM capabilities and customer engagement on the firm performance: mediating role of social media usage MA Bhatti, M Farhan, MJ Ahmad, MN Sharif Pakistan Journal of Humanities and Social Sciences 7 (3), 313-324, 2019 | 39 | 2019 |
| The relationship within green marketing strategies and market performance of Pakistan SME’s R Ahmad, MJ Ahmad, M Farhan, MA Arshad Hamdard Islamicus 43 (2), 204-216, 2020 | 36 | 2020 |
| The Importance of Learning Orientation and Entrepreneurial Orientation on SMEs Performance CM Muhammad Zulqarnain Arshad, Tang Meirun , Munawar Javed, Majid Ali ... International Journal of Disaster Recovery and Business Continuity 11 (1 …, 2020 | 31 | 2020 |
| Forging customer satisfaction through commitment-trust factors in financial insurance services: moderating role of corporate image O Saoula, MF Abid, MJ Ahmad, A Shamim, AK Patwary, MM Yusr Journal of Islamic Marketing 15 (2), 418-445, 2024 | 23 | 2024 |
| The relationship among the corporate reputation, customer satisfaction, customer loyalty and behavioral intentions. A study on the Pakistan textile industry M Farhan, RI Hussain, SN Khan, MS Tahir, H Bhatti International Journal of Disaster Recovery and Business Continuity 3 (13), 2020, 2020 | 21 | 2020 |
| Workplace social support and service recovery performance: An evidence from the telecom call centers N Zakaria, MJ Ahmad, N Ahmad Journal of Critical Reviews 7 (8), 1518-1525, 2020 | 13 | 2020 |
| Corporate Social Responsibility and Customer Loyalty: Exploring the Role of Satisfaction and Corporate Image in the Banking Industry SHP Munawar Javed Ahmad, Arif Jawaid, Muhammad Zulqalnain Arshad Market Forces 16 (1), 67-84, 2021 | 12* | 2021 |
| Service continuance intention in the health insurance setting: a pls-sem approach MJ Ahmad, M Farhan, M Fareed Pakistan Journal of Humanities & Social Sciences Research 2 (01), 83-108, 2019 | 12 | 2019 |
| Determinants affecting customer’s complaint intention K Azam, M Javed, S Arif, N Rukhsar, S Muzaffar, AM Kanjoo, MA Nawaz, ... International Journal of Learning and Development 3 (6), 139-152, 2013 | 12 | 2013 |
| Exploring the nexus between mindfulness, gratitude, and wellbeing among youth with the mediating role of hopefulness: A south asian perspective SB Ali, MJ Ahmad, I Ramzan, M Ali, K Khan Frontiers in Psychology 13, 915667, 2022 | 11 | 2022 |
| Investigating the role of transformation leadership on Public sector employee’s job satisfaction during Covid-19: The mediating role of employee Empowerment RA Qaiser Abbas Bhatti, Munawar Javed Ahmad, Muhammad Akram Journal of Contemporary Issues in Business and Government 27 (4), 111-122, 2021 | 10* | 2021 |
| Call Center Employee's Role Stressors and Service Recovery Performance: A Study in Telecom Sector NZ Norzieiriani Ahmad, Munawar Javed Ahmad Jour of Adv Research in Dynamical & Control Systems 11 (5), 614-622, 2019 | 9* | 2019 |
| Service Recovery Performance: A Critical Review of Literature M Javed Ahmad, N Zakaria, N Ahmad Pakistan Journal of Humanities and Social Sciences 6 (3), 390-411, 2018 | 8 | 2018 |
| An Integrated Framework on Service Recovery Performance: The Mediating Role of Organizational Commitment MJ Ahmad, N Ahmad, N Zakaria Pakistan Journal of Humanities and Social Sciences 6 (2), 263-279, 2018 | 7 | 2018 |
| Role of internal marketing practices in the service recovery performance of call center employees N Ahmad, N Zakaria, MJ Ahmad Pakistan Journal of Psychological Research 36 (2), 157-175, 2021 | 5 | 2021 |
Oussama SaoulaUniversiti Utara MalaysiaPotvrđena adresa e-pošte na uum.edu.my