| Moderation challenges in voice-based online communities on discord JA Jiang, C Kiene, S Middler, JR Brubaker, C Fiesler Proceedings of the ACM on Human-Computer Interaction 3 (CSCW), 1-23, 2019 | 124 | 2019 |
| Surviving an" eternal september" how an online community managed a surge of newcomers C Kiene, A Monroy-Hernández, BM Hill Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems …, 2016 | 112 | 2016 |
| Technological frames and user innovation: Exploring technological change in community moderation teams C Kiene, JA Jiang, BM Hill Proceedings of the ACM on Human-Computer Interaction 3 (CSCW), 1-23, 2019 | 59 | 2019 |
| Who uses bots? A statistical analysis of bot usage in moderation teams C Kiene, BM Hill Extended abstracts of the 2020 CHI conference on human factors in computing …, 2020 | 42 | 2020 |
| No community can do everything: why people participate in similar online communities N TeBlunthuis, C Kiene, I Brown, L Levi, N McGinnis, BM Hill Proceedings of the ACM on Human-Computer Interaction 6 (CSCW1), 1-25, 2022 | 23 | 2022 |
| Managing organizational culture in online group mergers C Kiene, A Shaw, BM Hill Proceedings of the ACM on Human-Computer Interaction 2 (CSCW), 1-21, 2018 | 14 | 2018 |
| Volunteer work: Mapping the future of moderation research C Kiene, K Grandprey-Shores, E Chandrasekharan, S Jhaver, JA Jiang, ... Companion Publication of the 2019 Conference on Computer Supported …, 2019 | 8 | 2019 |
| Jialun" Aaron" Jiang, Brianna Dym, Joseph Seering, Sarah Gilbert, Kat Lo, Donghee Yvette Wohn, and Bryan Dosono. 2019. Volunteer Work: Mapping the Future of Moderation Research C Kiene, K Grandprey-Shores, E Chandrasekharan, S Jhaver Conference Companion Publication of the 2019 on Computer Supported …, 0 | 6 | |
| Jialun" Aaron" Jiang, and Benjamin Mako Hill. 2019. Technological frames and user innovation: exploring technological change in community moderation teams C Kiene Proceedings of the ACM on Human-Computer Interaction 3, 1-44, 0 | 6 | |
| Adopting third-party bots for managing online communities S Hwang, C Kiene, S Ong, A Shaw Proceedings of the ACM on Human-Computer Interaction 8 (CSCW1), 1-26, 2024 | 2 | 2024 |
| Challenges and Adaptations to Technological Change in Online Communities C Kiene | 1 | 2020 |
| Identity, Legitimacy, and Voice: Understanding Rule Adoption, Compliance, and Evolution in Online Communities C Kiene University of Washington, 2024 | | 2024 |