| Service delivery innovation: Antecedents and impact on firm performance JS Chen, HT Tsou, AYH Huang Journal of service research 12 (1), 36-55, 2009 | 617 | 2009 |
| Effects of green innovation on environmental and corporate performance: A stakeholder perspective HH Weng, JS Chen, PC Chen Sustainability 7 (5), 4997-5026, 2015 | 612 | 2015 |
| Co-production and its effects on service innovation JS Chen, HT Tsou, RKH Ching Industrial Marketing Management 40 (8), 1331-1346, 2011 | 445 | 2011 |
| Usability and responsiveness of artificial intelligence chatbot on online customer experience in e-retailing JS Chen, L Tran-Thien-Y, D Florence International Journal of Retail & Distribution Management 49 (11), 1512-1531, 2021 | 378 | 2021 |
| Performance effects of IT capability, service process innovation, and the mediating role of customer service JS Chen, HT Tsou Journal of Engineering and Technology Management 29 (1), 71-94, 2012 | 354 | 2012 |
| Web-based information service adoption: A comparison of the motivational model and the uses and gratifications theory MM Luo, S Chea, JS Chen Decision Support Systems 51 (1), 21-30, 2011 | 322 | 2011 |
| Corporate technology portfolios and R&D performance measures: a study of technology intensive firms BW Lin, JS Chen R&D Management 35 (2), 157-170, 2005 | 272 | 2005 |
| Information technology adoption for service innovation practices and competitive advantage: The case of financial firms. JS Chen, H Tsou Information research: an international electronic journal 12 (3), n3, 2007 | 252 | 2007 |
| Breakthrough innovation: the roles of dynamic innovation capabilities and open innovation activities CCJ Cheng, JS Chen Journal of Business & Industrial Marketing 28 (5), 444-454, 2013 | 248 | 2013 |
| An examination of the effects of virtual experiential marketing on online customer intentions and loyalty MM Luo, JS Chen, RKH Ching, CC Liu The Service Industries Journal 31 (13), 2163-2191, 2011 | 248 | 2011 |
| Measuring business performance in the high-tech manufacturing industry: A case study of Taiwan's large-sized TFT-LCD panel companies FM Tseng, YJ Chiu, JS Chen Omega 37 (3), 686-697, 2009 | 246 | 2009 |
| How does digital technology usage benefit firm performance? Digital transformation strategy and organisational innovation as mediators HT Tsou, JS Chen Technology Analysis & Strategic Management 35 (9), 1114-1127, 2023 | 237 | 2023 |
| “Why do we buy green products?” An extended theory of the planned behavior model for green product purchase behavior P Kamalanon, JS Chen, TTY Le Sustainability 14 (2), 689, 2022 | 234 | 2022 |
| An empirical study of the relationship of IT intensity and organizational absorptive capacity on CRM performance JS Chen, RKH Ching Journal of Global Information Management (JGIM) 12 (1), 1-17, 2004 | 219 | 2004 |
| Narrative online advertising: identification and its effects on attitude toward a product RKH Ching, P Tong, JS Chen, HY Chen Internet Research 23 (4), 414-438, 2013 | 211 | 2013 |
| Social capital, capabilities, and entrepreneurial strategies: a study of Taiwanese high-tech new ventures BW Lin, PC Li, JS Chen Technological Forecasting and Social Change 73 (2), 168-181, 2006 | 199 | 2006 |
| Business co-creation for service innovation in the hospitality and tourism industry JS Chen, D Kerr, CY Chou, C Ang International Journal of Contemporary Hospitality Management 29 (6), 1522-1540, 2017 | 195 | 2017 |
| A KRAS mutation status-stratified randomized phase II trial of gemcitabine and oxaliplatin alone or in combination with cetuximab in advanced biliary tract cancer JS Chen, C Hsu, NJ Chiang, CS Tsai, HH Tsou, SF Huang, LY Bai, ... Annals of oncology 26 (5), 943-949, 2015 | 148 | 2015 |
| “Yes, we do. Why not use augmented reality?” customer responses to experiential presentations of AR-based applications SHY Hsu, HT Tsou, JS Chen Journal of Retailing and Consumer Services 62, 102649, 2021 | 141 | 2021 |
| A framework for investigating the impact of IT capability and organisational capability on firm performance in the late industrialising context EY Li, JS Chen, YH Huang International Journal of Technology Management 36 (1-3), 209-229, 2006 | 116 | 2006 |
