Adapting research methodology during COVID-19: lessons for transformative service research S Dodds, AC Hess Journal of service management 32 (2), 203-217, 2020 | 474 | 2020 |
Dynamics of wellbeing co-creation: a psychological ownership perspective T Chen, S Dodds, J Finsterwalder, L Witell, L Cheung, M Falter, T Garry, ... Journal of Service Management 32 (3), 383-406, 2021 | 124 | 2021 |
Mobilising SDG 12: co-creating sustainability through brands N Palakshappa, S Dodds Marketing Intelligence & Planning 39 (2), 265-283, 2021 | 56 | 2021 |
The development of reputational capital–How social media influencers differ from traditional celebrities AC Hess, S Dodds, N Rahman Journal of Consumer Behaviour 21 (5), 1236-1252, 2022 | 45 | 2022 |
Consumer value in complementary and alternative medicine (CAM) health care services S Dodds, S Bulmer, A Murphy Australasian Marketing Journal 22 (3), 218-229, 2014 | 43 | 2014 |
Incorporating visual methods in longitudinal transformative service research S Dodds, S Bulmer, A Murphy Journal of Service Theory and Practice 28 (4), 434-457, 2018 | 30 | 2018 |
Enhancing consumer well-being and behavior with spiritual and fantasy advertising S Dodds, DA Jaud, V Melnyk Journal of Advertising 50 (4), 354-371, 2021 | 29 | 2021 |
Sustainability in retail services: a transformative service research (TSR) perspective S Dodds, N Palakshappa, LM Stangl Journal of Service Theory and Practice 32 (4), 521-544, 2022 | 24 | 2022 |
Service inclusion: the role of disability identity in retail S Dodds, N Palakshappa Journal of Services Marketing 36 (2), 143-153, 2022 | 23 | 2022 |
Sustainability, brand authenticity and Instagram messaging S Bulmer, N Palakshappa, S Dodds, S Harper Journal of Business Research 175, 114547, 2024 | 18 | 2024 |
Blended human-technology service realities in healthcare S Dodds, R Russell–Bennett, T Chen, AS Oertzen, L Salvador-Carulla, ... Journal of Service Theory and Practice 32 (1), 75-99, 2022 | 16 | 2022 |
Connecting meanings of ageing, consumption, and information and communication technologies through practice J Mansvelt, J Elms, S Dodds Geographical Research 58 (3), 289-299, 2020 | 15 | 2020 |
Transformative service research methodologies for vulnerable participants S Dodds, J Finsterwalder, G Prayag, I Subramanian International Journal of Market Research 65 (2-3), 279-296, 2023 | 14 | 2023 |
Exploring consumers’ experiences of spiritual value in healthcare services S Dodds, SL Bulmer, AJ Murphy Social Responsibility Journal 14 (2), 287-301, 2018 | 14 | 2018 |
Tension and paradox in women-oriented sustainable hybrid organizations: a duality of ethics N Palakshappa, S Dodds, S Grant Journal of Business Ethics 190 (2), 327-346, 2024 | 10 | 2024 |
Cause for pause in retail service: a respond, reimagine, recover framework N Palakshappa, S Dodds, S Bulmer Journal of Services Marketing 36 (4), 584-596, 2022 | 8 | 2022 |
Adapting research methodology during COVID-19: lessons for transformative service research. J Serv Manag S Dodds, AC Hess | 7 | 2020 |
Understanding sustainable service ecosystems: a meso-level perspective N Palakshappa, S Dodds, LM Stangl Journal of Services Marketing 38 (3), 288-300, 2024 | 5 | 2024 |
Co-creating sustainability: transformative power of the brand N Palakshappa, S Bulmer, S Dodds Journal of Marketing Management 40 (9-10), 820-850, 2024 | 2 | 2024 |
Transformative advertising: well-being Instagram messaging S Dodds, N Palakshappa, S Bulmer, S Harper Journal of Consumer Marketing 41 (4), 378-390, 2024 | 2 | 2024 |