e-Tourism beyond COVID-19: a call for transformative research U Gretzel, M Fuchs, R Baggio, W Hoepken, R Law, J Neidhardt, ... Information technology & tourism 22, 187-203, 2020 | 725 | 2020 |
Employee satisfaction: Does Kano's model apply? K Matzler, M Fuchs, A Schubert Total Quality Management and Business Excellence 15 (9-10), 1179-1198, 2004 | 499 | 2004 |
Business intelligence and big data in hospitality and tourism: a systematic literature review M Mariani, R Baggio, M Fuchs, W Höepken International Journal of Contemporary Hospitality Management 30 (12), 3514-3554, 2018 | 477 | 2018 |
Big data analytics for knowledge generation in tourism destinations–A case from Sweden M Fuchs, W Höpken, M Lexhagen Journal of destination marketing & management 3 (4), 198-209, 2014 | 462 | 2014 |
Destination benchmarking: An indicator-system’s potential for exploring guest satisfaction M Fuchs, K Weiermair Journal of Travel Research 42 (3), 212-225, 2004 | 456 | 2004 |
Measuring tourist judgment on service quality K Weiermair, M Fuchs Annals of tourism research 26 (4), 1004-1021, 1999 | 297 | 1999 |
New perspectives of satisfaction research in tourism destinations M Fuchs, K Weiermair Tourism review 58 (3), 6-14, 2003 | 254 | 2003 |
Classification of customer reviews based on sentiment analysis D Gräbner, M Zanker, G Fliedl, M Fuchs Information and Communication Technologies in Tourism 2012, 460-470, 2012 | 207 | 2012 |
Customer-based destination brand equity modeling: The role of destination resources, value for money, and value in use T Chekalina, M Fuchs, M Lexhagen Journal of travel research 57 (1), 31-51, 2018 | 152 | 2018 |
Context-based adaptation of mobile applications in tourism W Höpken, M Fuchs, M Zanker, T Beer Journal of Information Technology & Tourism 12 (2), 175-195, 2010 | 151 | 2010 |
E-business readiness, intensity, and impact: An Austrian destination management organization study M Fuchs, W Höpken, A Föger, M Kunz Journal of Travel Research 49 (2), 165-178, 2010 | 148 | 2010 |
Sentiment analysis: Extracting decision-relevant knowledge from UGC S Schmunk, W Höpken, M Fuchs, M Lexhagen Information and Communication Technologies in Tourism 2014, 253-265, 2013 | 142 | 2013 |
Improving tourist arrival prediction: a big data and artificial neural network approach W Höpken, T Eberle, M Fuchs, M Lexhagen Journal of Travel Research 60 (5), 998-1017, 2021 | 139 | 2021 |
Application of QR codes in online travel distribution M Canadi, W Höpken, M Fuchs Information and Communication Technologies in Tourism 2010, 137-148, 2010 | 131 | 2010 |
Leveraging multi-criteria customer feedback for satisfaction analysis and improved recommendations D Jannach, M Zanker, M Fuchs Information Technology & Tourism 14, 119-149, 2014 | 118 | 2014 |
Strategy development in tourism destinations: A Data Envelopment Analysis approach M Fuchs Poznan University Economics Review 4 (1), 52-73, 2004 | 118* | 2004 |
Business intelligence for cross-process knowledge extraction at tourism destinations W Höpken, M Fuchs, D Keil, M Lexhagen Information Technology & Tourism 15, 101-130, 2015 | 115 | 2015 |
Aligning tourism's socio-economic impact with the United Nations' sustainable development goals K Kronenberg, M Fuchs Tourism Management Perspectives 39, 100831, 2021 | 109 | 2021 |
Dynamic pricing: A future airline business model B Burger, M Fuchs Journal of Revenue and Pricing Management 4 (1), 39-53, 2005 | 104 | 2005 |
Information search with mobile tourist guides: A survey of usage intention J Rasinger, M Fuchs, W Höpken Journal of Information Technology & Tourism 9 (3-4), 177-194, 2007 | 103 | 2007 |