Követés
Roya Rahimi (PhD)
Roya Rahimi (PhD)
Professor in Marketing and Leisure Management at University of Wolverhampton
E-mail megerősítve itt: wlv.ac.uk - Kezdőlap
Cím
Hivatkozott rá
Hivatkozott rá
Év
Bibliometric studies in tourism
MA Koseoglu, R Rahimi, F Okumus, J Liu
Annals of tourism research 61, 180-198, 2016
7142016
Implementing Customer Relationship Management (CRM) in hotel industry from organizational culture perspective: Case of a chain hotel in the UK
R Rahimi, E Gunlu
INTERNATIONAL JOURNAL OF CONTEMPORARY HOSPITALITY MANAGEMENT 28 (1), 89-112, 2016
327*2016
Impact of customer relationship management on customer satisfaction: The case of a budget hotel chain
R Rahimi, M Kozak
Journal of travel & tourism marketing 34 (1), 40-51, 2017
3122017
Unraveling the diverse nature of service quality in a sharing economy: A social exchange theory perspective of Airbnb accommodation
CV Priporas, N Stylos, R Rahimi, LN Vedanthachari
International journal of contemporary hospitality management 29 (9), 2279-2301, 2017
3072017
Customer relationship management (people, process and technology) and organisational culture in hotels: Which traits matter?
R Rahimi
International Journal of Contemporary Hospitality Management 29 (5), 1380-1402, 2017
1682017
Tourism: The key concepts
P Robinson
Routledge, 2012
1312012
Customer relationship management research in tourism and hospitality: a state-of-the-art
R Rahimi, MA Köseoglu, AB Ersoy, F Okumus
Tourism review 72 (2), 209-220, 2017
1202017
Dual pillars of hotel restaurant food quality satisfaction and brand loyalty
H Bihamta, S Jayashree, S Rezaei, F Okumus, R Rahimi
British Food Journal 119 (12), 2597-2609, 2017
842017
Big data and innovation in tourism, travel, and hospitality
M Sigala, R Rahimi, M Thelwall
Berlin: Springer. Tao, S., & Kim, HS (2017). A study of comparison between …, 2019
692019
Organizational culture and customer relationship management: A simple linear regression analysis
R Rahimi
Journal of Hospitality Marketing & Management 26 (4), 443-449, 2017
642017
Consuming “innovation” in tourism: Augmented reality as an innovation tool in digital tourism marketing
A Hassan, R Rahimi
Global dynamics in travel, tourism, and hospitality, 130-147, 2016
622016
Experienced international business traveller’s behaviour in Iran: A partial least squares path modelling analysis
S Rezaei, MK Shahijan, N Valaei, R Rahimi, WKW Ismail
Tourism and Hospitality Research 18 (2), 163-190, 2018
592018
The Routledge handbook of hotel chain management
M Ivanova, S Ivanov, VP Magnini
Routledge, 2016
532016
The Routledge handbook of tourism impacts: Theoretical and applied perspectives
D Gursoy, R Nunkoo
Routledge, 2019
492019
Generation Z marketing and management in tourism and hospitality
N Stylos, R Rahimi, B Okumus, S Williams
Springer International Publishing, 2021
442021
Operations management in the travel industry
P Robinson, P Fallon, H Cameron, JC Crotts
Cabi, 2016
432016
Augmented reality apps for tourism destination promotion
R Rahimi, A Hassan, O Tekin
Destination management and marketing: Breakthroughs in research and practice …, 2020
412020
Predicting hotel attractiveness via personality traits of applicants: The moderating role of self-esteem and work experience
V Bellou, N Stylos, R Rahimi
International Journal of Contemporary Hospitality Management 30 (10), 3135-3155, 2018
412018
Assessing the application of multi-criteria decision making techniques in hospitality and tourism research: a bibliometric study
S Vatankhah, M Darvishmotevali, R Rahimi, SM Jamali, NA Ebrahim
International Journal of Contemporary Hospitality Management 35 (7), 2590-2623, 2023
362023
Investigating the effects of service recovery strategies on consumer forgiveness and post-trust in the food delivery sector
M Gannon, B Taheri, J Thompson, R Rahimi, B Okumus
International Journal of Hospitality Management 107, 103341, 2022
322022
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