| Whose and what chatter matters? The effect of tweets on movie sales H Rui, Y Liu, A Whinston Decision support systems 55 (4), 863-870, 2013 | 543 | 2013 |
| Content sharing in a social broadcasting environment: evidence from twitter Z Shi, H Rui, AB Whinston MIS quarterly 38 (1), 123-142, 2014 | 448 | 2014 |
| When Social Media Delivers Customer Service P Gunarathne, H Rui, A Seidmann MIS quarterly 42 (2), 489-520, 2018 | 148 | 2018 |
| Can we trust online physician ratings? Evidence from cardiac surgeons in Florida SF Lu, H Rui Management Science 64 (6), 2557-2573, 2018 | 137 | 2018 |
| Sourcing with deferred payment and inspection under supplier product adulteration risk H Rui, G Lai Production and Operations Management 24 (6), 934-946, 2015 | 135 | 2015 |
| Information or attention? An empirical study of user contribution on Twitter H Rui, A Whinston Information Systems and e-Business management 10, 309-324, 2012 | 97 | 2012 |
| Does telemedicine reduce emergency room congestion? Evidence from New York state S Sun, SF Lu, H Rui Information Systems Research 31 (3), 972-986, 2020 | 95 | 2020 |
| Whose and what social media complaints have happier resolutions? Evidence from Twitter P Gunarathne, H Rui, A Seidmann Journal of Management Information Systems 34 (2), 314-340, 2017 | 91 | 2017 |
| Does technology substitute for nurses? Staffing decisions in nursing homes SF Lu, H Rui, A Seidmann Management Science 64 (4), 1842-1859, 2018 | 88 | 2018 |
| Social media strategies in product-harm crises S He, H Rui, AB Whinston Information Systems Research 29 (2), 362-380, 2018 | 71 | 2018 |
| Is best answer really the best answer? The politeness bias SY Lee, H Rui, AB Whinston Mis Quarterly 43 (2), 579-A7, 2019 | 69 | 2019 |
| Social network-embedded prediction markets: The effects of information acquisition and communication on predictions L Qiu, H Rui, A Whinston Decision Support Systems 55 (4), 978-987, 2013 | 50 | 2013 |
| Optimal incentives and securitization of defaultable assets S Malamud, H Rui, A Whinston Journal of Financial Economics 107 (1), 111-135, 2013 | 50 | 2013 |
| Designing a social-broadcasting-based business intelligence system H Rui, A Whinston ACM Transactions on Management Information Systems (TMIS) 2 (4), 1-19, 2012 | 48 | 2012 |
| Chatter matters: How Twitter can open the black box of online word-of-mouth H Rui, Y Liu, AB Whinston | 47 | 2010 |
| Racial bias in customer service: evidence from Twitter P Gunarathne, H Rui, A Seidmann Information Systems Research 33 (1), 43-54, 2022 | 45 | 2022 |
| Effects of social networks on prediction markets: Examination in a controlled experiment L Qiu, H Rui, AB Whinston Journal of Management Information Systems 30 (4), 235-268, 2014 | 41 | 2014 |
| Tweet to the Top? Social Media Personal Branding and Career Outcomes. Y Chen, H Rui, A Whinston Mis Quarterly 45 (2), 2021 | 30 | 2021 |
| Does active service intervention drive more complaints on social media? The roles of service quality and awareness S Sun, Y Gao, H Rui Journal of Management Information Systems 38 (3), 579-611, 2021 | 28 | 2021 |
| The impact of social network structures on prediction market accuracy in the presence of insider information L Qiu, H Rui, AB Whinston Journal of Management Information Systems 31 (1), 145-172, 2014 | 28 | 2014 |