Customer value co-creation behavior: A dyadic exploration of the influence of salesperson emotional intelligence on customer participation and citizenship behavior D Delpechitre, LL Beeler-Connelly, NN Chaker Journal of Business Research 92, 9-24, 2018 | 180 | 2018 |
Inside sales social media use and its strategic implications for salesperson-customer digital engagement and performance NN Chaker, EL Nowlin, MT Pivonka, OS Itani, R Agnihotri Industrial Marketing Management 100, 127-144, 2022 | 101 | 2022 |
Operationalizing salesperson performance with secondary data: aligning practice, scholarship, and theory W Bolander, NN Chaker, A Pappas, DR Bradbury Journal of the Academy of Marketing Science 49, 462-481, 2021 | 86 | 2021 |
It is all in good humor? Examining the impact of salesperson evaluations of leader humor on salesperson job satisfaction and job stress P Guenzi, D Rangarajan, NN Chaker, L Sajtos Journal of personal selling & sales management 39 (4), 352-369, 2019 | 69 | 2019 |
Proactive value co-creation via structural ambidexterity: Customer success management and the modularization of frontline roles B Hochstein, NN Chaker, D Rangarajan, D Nagel, NN Hartmann Journal of Service Research 24 (4), 601-621, 2021 | 62 | 2021 |
Connect within to connect outside: effect of salespeople's political skill on relationship performance A Kalra, R Agnihotri, NN Chaker, RK Singh, BK Das Journal of Personal Selling & Sales Management 37 (4), 332-348, 2017 | 55 | 2017 |
The pull-to-stay effect: influence of sales managers’ leadership worthiness on salesperson turnover intentions V Badrinarayanan, A Gupta, NN Chaker Journal of Personal Selling & Sales Management 41 (1), 39-55, 2020 | 52 | 2020 |
More than one way to persist: Unpacking the nature of salesperson persistence to understand its effects on performance NN Chaker, AR Zablah, CH Noble Industrial Marketing Management 71, 171-188, 2018 | 46 | 2018 |
Alone on an island: A mixed-methods investigation of salesperson social isolation in general and in times of a pandemic NN Chaker, EL Nowlin, D Walker, NA Anaza Industrial Marketing Management 96, 268-286, 2021 | 44 | 2021 |
Exploring the state of salesperson insecurity: how it emerges and why it matters? NN Chaker, DW Schumann, AR Zablah, DJ Flint Journal of Marketing Theory and Practice 24 (3), 344-364, 2016 | 44 | 2016 |
When and how does sales manager physical attractiveness impact credibility: A test of two competing hypotheses NN Chaker, D Walker, EL Nowlin, NA Anaza Journal of Business Research 105, 98-108, 2019 | 42 | 2019 |
Defending the frontier: examining the impact of internal salesperson evasive knowledge hiding on perceptions of external customer outcomes NN Chaker, EL Nowlin, D Walker, NA Anaza European Journal of Marketing 55 (3), 671-699, 2021 | 30 | 2021 |
The divergent effects of organizational identification on salesperson and customer outcomes in a friend-selling context LL Beeler, NN Chaker, P Gala, AR Zablah Journal of Personal Selling & Sales Management 40 (2), 95-113, 2020 | 28 | 2020 |
Drivers and performance implications of frontline employees’ social capital development and maintenance: The role of online social networks R Agnihotri, S Mani, NN Chaker, PJ Daugherty, P Kothandaraman Decision Sciences 53 (1), 181-215, 2022 | 27 | 2022 |
Lone wolf tendency and ethical behaviors in sales: Examining the roles of perceived supervisor support and salesperson self-efficacy B Lussier, NN Chaker, NN Hartmann, D Rangarajan Industrial Marketing Management 104, 304-316, 2022 | 25 | 2022 |
A theory of sales system shocks NN Hartmann, NN Chaker, B Lussier, D Larocque, J Habel Journal of the Academy of Marketing Science 52 (2), 261-283, 2024 | 22 | 2024 |
Harnessing the power within: The consequences of salesperson moral identity and the moderating role of internal competitive climate OS Itani, NN Chaker Journal of Business Ethics 181 (4), 847-871, 2022 | 22 | 2022 |
“Because you are a part of me”: Assessing the effects of salesperson social media use on job outcomes and the moderating roles of moral identity and gender OS Itani, A Kalra, NN Chaker, R Singh Industrial Marketing Management 98, 283-298, 2021 | 22 | 2021 |
Customer-focused voice and rule-breaking in the frontlines G Gazzoli, NN Chaker, AR Zablah, TJ Brown Journal of the Academy of Marketing Science 50 (2), 388-409, 2022 | 21 | 2022 |
Sales technology research: a review and future research agenda R Agnihotri, NN Chaker, R Dugan, JM Galvan, E Nowlin Journal of Personal selling & sales ManageMent 43 (4), 307-335, 2023 | 19 | 2023 |