| Communicating with stakeholders during a crisis: Evaluating message strategies KK Stephens, PC Malone, CM Bailey The Journal of Business Communication (1973) 42 (4), 390-419, 2005 | 372 | 2005 |
| Advice on communicating during organizational change: The content of popular press books LK Lewis, AM Schmisseur, KK Stephens, KE Weir The Journal of Business Communication (1973) 43 (2), 113-137, 2006 | 334 | 2006 |
| If the organizations won't give us information…: The use of multiple new media for crisis technical translation and dialogue KK Stephens, PC Malone Journal of public relations research 21 (2), 229-239, 2009 | 304 | 2009 |
| Global health crises are also information crises: A call to action B Xie, D He, T Mercer, Y Wang, D Wu, KR Fleischmann, Y Zhang, ... Journal of the Association for Information Science and Technology 71 (12 …, 2020 | 236 | 2020 |
| Collective sensemaking around COVID-19: Experiences, concerns, and agendas for our rapidly changing organizational lives KK Stephens, JLS Jahn, S Fox, P Charoensap-Kelly, R Mitra, J Sutton, ... Management communication quarterly 34 (3), 426-457, 2020 | 216 | 2020 |
| The successive use of information and communication technologies at work KK Stephens Communication theory 17 (4), 486-507, 2007 | 189 | 2007 |
| Sharing health information and influencing behavioral intentions: The role of health literacy, information overload, and the Internet in the diffusion of healthy heart information B Crook, KK Stephens, AE Pastorek, M Mackert, EE Donovan Health communication 31 (1), 60-71, 2016 | 182 | 2016 |
| The social influences on electronic multitasking in organizational meetings KK Stephens, J Davis Management Communication Quarterly 23 (1), 63-83, 2009 | 178 | 2009 |
| Organizational communication in emergencies: Using multiple channels and sources to combat noise and capture attention KK Stephens, AK Barrett, MJ Mahometa Human Communication Research 39 (2), 230-251, 2013 | 168 | 2013 |
| It depends on who you're talking to…: Predictors and outcomes of situated measures of organizational identification CR Scott, KK Stephens Western Journal of Communication 73 (4), 370-394, 2009 | 157 | 2009 |
| RU able to meat me: The impact of students’ overly casual email messages to instructors KK Stephens, ML Houser, RL Cowan Communication Education 58 (3), 303-326, 2009 | 147 | 2009 |
| Design simplicity influences patient portal use: the role of aesthetic evaluations for technology acceptance AJ Lazard, I Watkins, MS Mackert, B Xie, KK Stephens, H Shalev Journal of the American Medical Informatics Association 23 (e1), e157-e161, 2016 | 133 | 2016 |
| Reconceptualizing communication overload and building a theoretical foundation KK Stephens, DM Mandhana, JHJ Kim, X Li, EM Glowacki, I Cruz Communication Theory 27 (3), 269-289, 2017 | 115 | 2017 |
| The Reflexivity between ICTs and Business Culture: Applying Hofstede's Theory to Compare Norway and the United States. JO Sørnes, KK Stephens, AS Sætre, LD Browning Informing Science 7, 2004 | 113 | 2004 |
| Expanding the reach of health campaigns: community organizations as meta-channels for the dissemination of health information KK Stephens, RN Rimal, JA Flora Journal of health communication 9 (S1), 97-111, 2004 | 109 | 2004 |
| Information and communication technology sequences and message repetition in interpersonal interaction KK Stephens, SA Rains Communication Research 38 (1), 101-122, 2011 | 107 | 2011 |
| Interactivity in a web conference training context: Effects on trainers and trainees KK Stephens, TP Mottet Communication Education 57 (1), 88-104, 2008 | 96 | 2008 |
| Discrete, sequential, and follow-up use of information and communication technology by experienced ICT users KK Stephens, JO Sørnes, RE Rice, LD Browning, AS Sætre Management Communication Quarterly 22 (2), 197-231, 2008 | 89 | 2008 |
| Multiple conversations during organizational meetings: Development of the multicommunicating scale KK Stephens Management Communication Quarterly 26 (2), 195-223, 2012 | 88 | 2012 |
| New media for crisis communication: Opportunities for technical translation, dialogue, and stakeholder responses KK Stephens, P Malone The handbook of crisis communication, 381-395, 2010 | 86 | 2010 |
Renee CowanAffiliate Assistant Professor of Communication, Queens University CharlotteEmail verificata su queens.edu