| Can chatbots help reduce the workload of administrative officers?-Implementing and deploying FAQ chatbot service in a university K Lee, J Jo, J Kim, Y Kang HCI International 2019-Posters: 21st International Conference, HCII 2019 …, 2019 | 55 | 2019 |
| Making space for support: an exploratory analysis of pandemic-response mutual aid platforms T Knearem, J Jo, CH Tsai, JM Carroll Proceedings of the 10th International Conference on Communities …, 2021 | 16 | 2021 |
| Local Community Support for Tangible Food Aid During COVID-19 T Knearem, J Jo, JM Carroll Companion Publication of the 2021 Conference on Computer Supported …, 2021 | 14 | 2021 |
| Seek and reflect: A mobile scavenger hunt to develop community engagement T Knearem, J Jo, X Wang, JM Carroll Proceedings of the 10th International Conference on Communities …, 2021 | 13 | 2021 |
| Covid-19 kindness: Patterns of neighborly cooperation during a global pandemic J Jo, T Knearem, CH Tsai, JM Carroll Proceedings of the 10th International Conference on Communities …, 2021 | 11 | 2021 |
| Making Community Beliefs and Capacities Visible Through Care-mongering During COVID-19 T Knearem, J Jo, CH Tsai, JM Carroll Proceedings of the ACM on Human-Computer Interaction 6 (GROUP), 1-19, 2022 | 6 | 2022 |
| Solidarity not charity! empowering local communities for disaster relief during covid-19 through grassroots support T Knearem, J Jo, O Alliyu, JM Carroll Computer Supported Cooperative Work (CSCW), 1-46, 2024 | 4 | 2024 |
| Infrastructuring Community Fridges for Food Commoning J Jo, J Xie, P Aiyer, T Knearem, JM Carroll Proceedings of the ACM on Human-Computer Interaction 8 (CSCW1), 1-27, 2024 | 2 | 2024 |
| Coproducing Support Together: Sustainable and Reciprocal Civic Disaster Relief during COVID-19 J Jo, T Knearem, JM Carroll Proceedings of the ACM on Human-Computer Interaction 7 (CSCW1), 1-25, 2023 | 2 | 2023 |
| Using Local Community to Ease Long Haul Uncertainty During the COVID-19 Pandemic J Jo, T Knearem, C Tsai, JM Carroll International Conference on Information, 211-227, 2022 | 2 | 2022 |
| Understanding and Balancing Trade-offs of Visibility in Support Requests J Jo, J Xie, JM Carroll Extended Abstracts of the CHI Conference on Human Factors in Computing …, 2024 | 1 | 2024 |
| Food with Dignity: Public Values in the Supplemental Nutrition Assistance Program Mobile Applications J Jo, J Xie, JM Carroll Proceedings of the 2023 ACM Conference on Information Technology for Social …, 2023 | 1 | 2023 |
| Understanding and Designing for Coproduction: Socio-technical Approaches to Prolonged Crisis Response J Jo | | 2025 |
John M. CarrollDistinguished Professor of Information Sciences and Technology, Pennsylvania State UniversityEmail verificata su ist.psu.edu