Hey big spender! A golden (color) atmospheric effect on tipping behavior NY Lee, SM Noble, D Biswas Journal of the Academy of Marketing Science 46 (2), 317-337, 2018 | 100 | 2018 |
Co-producing with consumers: how varying levels of control and co-production impact affect J Stevens, CL Esmark, SM Noble, NY Lee Marketing Letters 28, 171-187, 2017 | 26 | 2017 |
Exploring antecedents and outcomes of salesperson change agility: a social exchange theory perspective A Kalra, NY Lee, R Dugan Journal of Marketing Theory and Practice 32 (3), 290-310, 2024 | 17 | 2024 |
So distant, yet useful: The impact of distal stories on customers’ service expectations NY Lee, SM Noble, AR Zablah Journal of Business Research 113, 230-242, 2020 | 15 | 2020 |
Feeling Anxious: The Dark Side of Checkout Charity Solicitations A Hepworth, NY Lee, A Zablah Journal of Business Research 136, 330-342, 2021 | 11 | 2021 |
“Give me one but not the other”: the substitution effects of supervisor’s organizational status and salesperson internal networking on performance growth trajectories NY Lee, R Dugan, M Rouziou, A Anwar Journal of Personal Selling & Sales Management 41 (1), 28-38, 2020 | 7 | 2020 |
A meta-analytic investigation of the organizational identification – job performance relationship in the frontlines NY Lee, AR Zablah, SM Noble Journal of Retailing, 2023 | 4 | 2023 |
Selling on value: Using the purposeful choreography as the basis of an innovative sales role play R Dugan, NY Lee Marketing Education Review 33 (2), 136-141, 2023 | 3 | 2023 |
How social media and flexible work arrangements harden salespeople to abusive supervision R Dugan, A Edelblum, A Kalra, NY Lee, S Yoon Industrial Marketing Management 121, 146-159, 2024 | 1 | 2024 |
Managing Customers and Motivating Employees for Success in the Frontlines NY Lee | | 2018 |