עקוב אחר
Olga Gjerald
Olga Gjerald
Professor of Service Management, University of Stavanger
כתובת אימייל מאומתת בדומיין uis.no
כותרת
צוטט על ידי
צוטט על ידי
שנה
Sociocultural impacts of tourism: A case study from Norway‏
O Gjerald‏
Journal of Tourism and Cultural Change 3 (1), 36-58, 2005‏
1392005
Service risk perceptions and risk management strategies in business-to-business tourism partnerships‏
O Gjerald, H Lyngstad‏
Tourism management perspectives 13, 7-17, 2015‏
432015
20 years of Nordic hospitality research: a review and future research agenda‏
O Gjerald, ÅHB Dagsland, T Furunes‏
Scandinavian Journal of Hospitality and Tourism 21 (1), 37-48, 2021‏
362021
Exploring the measurement of basic assumptions about guests and co‐workers in the hospitality industry‏
O Gjerald, T Øgaard‏
International Journal of Contemporary Hospitality Management 22 (6), 887-909, 2010‏
302010
Crowding, emotions, visitor satisfaction and loyalty in a managed visitor attraction‏
K Stemmer, O Gjerald, T Øgaard‏
Leisure Sciences 46 (5), 710-732, 2024‏
232024
Eliciting and analysing the basic assumptions of hospitality employees about guests, co-workers and competitors‏
O Gjerald, T Øgaard‏
International Journal of Hospitality Management 29 (3), 476-487, 2010‏
192010
“The Good, The Bad, and the Minimum Tolerable”: Exploring Expectations of Institutional Food‏
H Andreassen, O Gjerald, KV Hansen‏
Foods 10 (4), 767, 2021‏
132021
How face-to-face feedback influences guest outcome evaluation of co-production: Changing or shaping guest experiences?‏
MI Furenes, T Øgaard, O Gjerald‏
Tourism Management Perspectives 21, 59-65, 2017‏
132017
Why should hospitality management focus more on the construct of basic assumptions? A review and research agenda‏
O Gjerald, T Øgaard‏
Scandinavian Journal of Hospitality and Tourism 8 (4), 294-316, 2008‏
132008
‘You just get sucked into it’: extending the immersion process model to virtual gameplay experiences in managed visitor attractions‏
V Blumenthal, O Gjerald‏
Leisure Studies 41 (5), 722-741, 2022‏
102022
From discontent to action:# quarantinehotel as not just a hashtag‏
O Gjerald, H Eslen-Ziya‏
Cogent social sciences 8 (1), 2051806, 2022‏
82022
Say it’s fantastic or say nothing at all: Effects of feedback on consumers’ satisfaction with the outcome of co-production‏
MI Furenes, O Gjerald, T Øgaard‏
Cogent Business & Management 5 (1), 1516109, 2018‏
72018
Guided discussion or immersive play? Influence of on-site presentation platform on visitor satisfaction in a heritage attraction‏
C Santoso, O Gjerald‏
Scandinavian Journal of Hospitality and Tourism 22 (4-5), 393-410, 2022‏
62022
A systematic review and meta-analysis: the effect of feedback on satisfaction with the outcome of task performance‏
MI Furenes, J Røislien, O Gjerald, T Furunes, T Øgaard‏
Heliyon 5 (11), 2019‏
52019
“What else is new?” identifying emerging psychosocial risk factors in hospitality employment‏
O Gjerald, T Furunes, GE Mathisen‏
Employee Relations: The International Journal 45 (4), 966-982, 2023‏
42023
Managerial practices of co-creation and psychosocial work outcomes‏
O Gjerald, T Furunes‏
Tourism Employment in Nordic Countries, 213-234, 2020‏
42020
Basic Assumptions of Service Employees: Influence on Job Performance and Market-oriented Behaviors‏
O Gjerald, T Ogaard‏
International Journal of Business Administration 3 (6), 1, 2012‏
42012
What drives consumer expectations for institutional food? Identifying antecedents of normative and predictive expectations in baby boomers‏
H Andreassen, O Gjerald‏
Journal of Consumer Behaviour 23 (2), 769-795, 2024‏
32024
“Same, same but different”: insights on ageing consumers and their expectations of institutional food‏
H Andreassen, O Gjerald, KV MyrnesHansen‏
British Food Journal 125 (2), 662-678, 2023‏
32023
Airbnb Guests’ Pro-environmental Behaviour and Community Resilience: Mitigating the Negative Impacts‏
J Xie, O Gjerald‏
Peer-to-peer Accommodation and Community Resilience: Implications for …, 2022‏
22022
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מאמרים 1–20