| Organisational, technical and data quality factors in CRM adoption—SMEs perspective S Alshawi, F Missi, Z Irani Industrial Marketing Management 40 (3), 376-383, 2011 | 371 | 2011 |
| Servitization implementation in the manufacturing organisations: Classification of strategies, definitions, benefits and challenges MM Kamal, U Sivarajah, AZ Bigdeli, F Missi, Y Koliousis International journal of information management 55, 102206, 2020 | 157 | 2020 |
| Healthcare information management: the integration of patients’ data S Alshawi, F Missi, T Eldabi Logistics Information Management 16 (3/4), 286-295, 2003 | 78 | 2003 |
| The impact of social media on the performance of microfinance institutions in developing countries: a quantitative approach A Daowd, MM Kamal, T Eldabi, R Hasan, F Missi, BL Dey Information Technology & People 34 (1), 25-49, 2021 | 62 | 2021 |
| Why CRM efforts fail? A study of the impact of data quality and data integration F Missi, S Alshawi, G Fitzgerald Proceedings of the 38th annual Hawaii international conference on system …, 2005 | 48 | 2005 |
| Social innovation for poverty reduction and sustainable development: some governance and policy perspectives J Millard, V Weerakkody, F Missi, K Kapoor, G Fernando Proceedings of the 9th international conference on theory and practice of …, 2016 | 40 | 2016 |
| The way forward to a successful customer relationship management F Missi, S Alshawi, Z Irani Informing Science, 1605-1612, 2003 | 8 | 2003 |
| Summary report on Social Innovation for poverty reduction and sustainable development J Millard, K Kapoor, F Missi, S Cecchini, B Morales, ME Bernal, K Lin, ... a deliverable of the project ‘Social Innovation: Driving Force of Social Change, 2017 | 7 | 2017 |
| Customer relationship management in the e-business: Data integration issues F Missi, S Alshawi, Z Irani Colloque de l'Association Information et Management, 2002 | 7 | 2002 |
| Towards a Framework for Realizing Healthcare Management Benefits Through the Integration of Patient's Information F Missi, S Alshawi, G Fitzgerald ECIS 2004 Proceedings, 141, 2004 | 5 | 2004 |
| Validity of accounting model in the knowledge era AA Mohammad, E Mansour, F Missi International Journal of Value Chain Management 4 (1-2), 142-152, 2010 | 3 | 2010 |
| VALIDITY OF ACOUNTING MODELS IN THE KNOWLEDGE ERA E Mansour, AA Mohammad, F Missi European and Mediterranean Conference on Information Systems, May, 25-26, 2008 | 1 | 2008 |
| Critical success factors of CRM initiatives F Missi, S Alshawi Proceedings of the European Mediterranean conference on information systems …, 2004 | 1 | 2004 |
| The impact of information integration on the success of Business Intelligence Projects F Missi, S Alshawi, G FITZGERLAD Colloque de l'Association Information et Management, 2003 | 1 | 2003 |
| Integration of service delivery in the Arab Region: role of Standards and Interoperability’. A Report prepared for United Nation Economic and Social Commission for Western Asia … F Missi, M Jeremy, T Louisa | | 2014 |
| Compiled References S Alshawi, F Missi, T Eldabi Managing Strategic Intelligence: Techniques and Technologies: Techniques and …, 2007 | | 2007 |
| EXAMINE THE EXISTENCE OF (SYSTRUST) MODEL AND ITS IMPACT ON JORDANIAN COMMERCIAL BANKS PERFORMANCE F Missi | | |