| Structural equation modelling of determinants of customer satisfaction of mobile network providers: Case of Kolkata, India S Chakraborty, K Sengupta IIMB Management Review 26 (4), 234-248, 2014 | 91 | 2014 |
| Factors impacting mobile banking in India: Empirical approach extending UTAUT2 with perceived value and trust R Sankaran, S Chakraborty IIM Kozhikode Society & Management Review 11 (1), 7-24, 2021 | 75 | 2021 |
| Text mining approach to explore determinants of grocery mobile app satisfaction using online customer reviews A Kumar, S Chakraborty, PK Bala Journal of retailing and consumer services 73, 103363, 2023 | 58 | 2023 |
| Exploring the impact of different factors on brand equity and intention to take up online courses from e-Learning platforms A Ray, PK Bala, S Chakraborty, SA Dasgupta Journal of Retailing and Consumer Services 59, 102351, 2021 | 47 | 2021 |
| Why customers make mobile payments? Applying a means-end chain approach R Sankaran, S Chakraborty Marketing Intelligence & Planning 39 (1), 109-124, 2021 | 46 | 2021 |
| Adoption, satisfaction, trust, and commitment of over-the-top platforms: An integrated approach AA Soren, S Chakraborty Journal of Retailing and Consumer Services 76, 103574, 2024 | 43 | 2024 |
| Relationships between the “Big Five” personality types and consumer attitudes in Indian students toward augmented reality advertising A Srivastava, SA Dasgupta, A Ray, PK Bala, S Chakraborty Aslib Journal of Information Management 73 (6), 967-991, 2021 | 40 | 2021 |
| The formation of habit and word-of-mouth intention of over-the-top platforms AA Soren, S Chakraborty Journal of Retailing and Consumer Services 75, 103460, 2023 | 32 | 2023 |
| An empirical study of user adoption of cryptocurrency using blockchain technology: analysing role of success factors like technology awareness and financial literacy V Kumari, PK Bala, S Chakraborty Journal of Theoretical and Applied Electronic Commerce Research 18 (3), 1580 …, 2023 | 30 | 2023 |
| Auxiliary flexibility in healthcare delivery system: An integrative framework and implications P Kumar, S Bera, T Dutta, S Chakraborty Global Journal of Flexible Systems Management 19 (2), 173-186, 2018 | 29 | 2018 |
| Exploring antecedents impacting user satisfaction with voice assistant app: A text mining-based analysis on Alexa services A Kumar, PK Bala, S Chakraborty, RK Behera Journal of Retailing and Consumer Services 76, 103586, 2024 | 27 | 2024 |
| An exploratory study on determinants of customer satisfaction of leading mobile network providers–case of Kolkata, India S Chakraborty, K Sengupta Journal of Advances in Management Research 10 (2), 279-298, 2013 | 23 | 2013 |
| Measuring consumer perception of overall brand equity drivers for m-payments R Sankaran, S Chakraborty International Journal of Bank Marketing 41 (1), 130-157, 2023 | 22 | 2023 |
| Green service production and environmental performance in healthcare emergencies: role of big-data management and green HRM practices P Kumar, S Chakraborty The International Journal of Logistics Management 33 (4), 1524-1548, 2022 | 18 | 2022 |
| An examination of the association between service convenience flexibility in healthcare delivery systems and patient satisfaction. P Kumar, S Bera, S Chakraborty South Asian Journal of Management 24 (4), 2017 | 17 | 2017 |
| A text mining approach to explore factors influencing consumer intention to use metaverse platform services: insights from online customer reviews V Kumari, PK Bala, S Chakraborty Journal of Retailing and Consumer Services 81, 103967, 2024 | 13 | 2024 |
| Beliefs, flow and habit in continuance of over-the-top (OTT) platforms AA Soren, S Chakraborty International Journal of Retail & Distribution Management 52 (2), 183-200, 2024 | 10 | 2024 |
| Do women directors impact the risk and return of Indian banks? A Shukla, N Sivasankaran, P Singh, A Kanagaraj, S Chakraborty IIM Kozhikode Society & Management Review 10 (1), 44-65, 2021 | 9 | 2021 |
| Determinants and Consequences of Cause–Brand Association: An Empirical Analysis D Rohit, R Panda, S Chakraborty Vision, 09722629221087364, 2022 | 4 | 2022 |
| Exploring cognitive-behavioral drivers impacting consumer continuance intention of fitness apps using a hybrid approach of text mining, SEM, and ANN S Bellary, PK Bala, S Chakraborty Journal of Retailing and Consumer Services 81, 104045, 2024 | 3 | 2024 |
