| Volunteer tourism as a transformative experience: A mixed methods empirical study S Magrizos, I Kostopoulos, L Powers Journal of Travel Research 60 (4), 878-895, 2021 | 121 | 2021 |
| Linking internal marketing with customer outcomes A Boukis, K Kaminakis, A Siampos, I Kostopoulos Marketing Intelligence & Planning 33 (3), 394-413, 2015 | 76 | 2015 |
| “How mAy I help you today?” The use of AI chatbots in small family businesses and the moderating role of customer affective commitment I Rizomyliotis, MN Kastanakis, A Giovanis, K Konstantoulaki, ... Journal of Business Research 153, 329-340, 2022 | 67 | 2022 |
| Service blueprinting effectiveness: drivers of success G Kostopoulos, S Gounaris, A Boukis Managing Service Quality: An International Journal 22 (6), 580-591, 2012 | 61 | 2012 |
| Overt and covert customer data collection in online personalized advertising: The role of user emotions L Grigorios, S Magrizos, I Kostopoulos, D Drossos, D Santos Journal of Business Research 141, 308-320, 2022 | 51 | 2022 |
| Fostering sustainability through technology-mediated interactions: Conviviality and reciprocity in the sharing economy M Carrigan, S Magrizos, J Lazell, I Kostopoulos Information technology & people 33 (3), 919-943, 2020 | 44 | 2020 |
| IMO and different fit types as key enablers of employee brand-supporting behaviour A Boukis, G Kostopoulos, I Katsaridou Journal of Strategic Marketing 22 (2), 117-134, 2014 | 38 | 2014 |
| The impact of service delivery system effectiveness on service quality: A hierarchical approach G Lodorfos, G Kostopoulos, K Kaminakis International Journal of Business Performance Management 16 (2-3), 169-181, 2015 | 37 | 2015 |
| The dark side of meaningful work‐from‐home: A nonlinear approach S Magrizos, D Roumpi, A Georgiadou, I Kostopoulos, D Vrontis European Management Review 20 (2), 227-244, 2023 | 33 | 2023 |
| Applying fcm to predict the behaviour of loyal customers in the mobile telecommunications industry I Rizomyliotis, A Poulis, G Apostolos, K Konstantoulaki, I Kostopoulos Journal of Strategic Marketing 28 (1), 1-15, 2020 | 27 | 2020 |
| Reassessing the effect of colour on attitude and behavioural intentions in promotional activities: The moderating role of mood and involvement I Rizomyliotis, K Konstantoulaki, I Kostopoulos Australasian marketing journal 26 (3), 204-215, 2018 | 24 | 2018 |
| Business-to-business marketing communications I Rizomyliotis, K Konstantoulaki, I Kostopoulos Cham: Springer International Publishing, 2017 | 21 | 2017 |
| How to reduce the negative impact of customer non-compliance: an empirical study G Kostopoulos, S Gounaris, I Rizomyliotis Journal of Strategic Marketing 22 (6), 513-529, 2014 | 18 | 2014 |
| Do Empowered Front‐Line Employees Perform Better? A Non‐linear Approach and the Role of Service Complexity I Kostopoulos European management review 16 (2), 229-242, 2019 | 16 | 2019 |
| Food and drink industry in Europe and sustainability issues G Lodorfos, A Konstantopoulou, I Kostopoulos, EE Essien The Sustainable Marketing Concept in European SMEs, 121-140, 2018 | 14 | 2018 |
| Do ethical work climates influence supplier selection decisions in public organizations? The moderating roles of party politics and personal values EE Essien, I Kostopoulos, A Konstantopoulou, G Lodorfos International Journal of Public Sector Management 32 (6), 653-670, 2019 | 12 | 2019 |
| Reassessing the influence of mental intangibility on consumer decision-making I Rizomyliotis, K Konstantoulaki, G Kostopoulos, A Poulis International Journal of Market Research 59 (4), 409-421, 2017 | 11 | 2017 |
| Antecedents of supplier selection decisions in the public sector in Nigeria E Essien, G Lodorfos, I Kostopoulos Journal of Public Procurement 19 (1), 15-45, 2019 | 10 | 2019 |
| Innovation and Growth in the City Region: Microeconomic Evidence of Asymmetries D Devins, G Lodorfos, I Kostopoulos, D Webber International Journal of Innovation Management 20 (02), 1650032, 2016 | 9 | 2016 |
| DETERMINANTS OF PHYSICIANS'PURCHASE INTENTION FOR INNOVATIVE SERVICES: INTEGRATING PROFESSIONAL CHARACTERISTICS WITH TECHNOLOGY ACCEPTANCE MODEL AND THEORY OF PLANNED BEHAVIOUR G Kostopoulos, I Rizomyliotis, K Konstantoulaki International Journal of Innovation Management 19 (02), 1550024, 2015 | 6 | 2015 |