The relationship of facets of salesperson job satisfaction with affective organizational commitment J Boles, R Madupalli, B Rutherford, J Andy Wood Journal of Business & Industrial Marketing 22 (5), 311-321, 2007 | 431 | 2007 |
The role of the seven dimensions of job satisfaction in salesperson's attitudes and behaviors B Rutherford, J Boles, GA Hamwi, R Madupalli, L Rutherford Journal of business research 62 (11), 1146-1151, 2009 | 302 | 2009 |
How organizational and employee‐customer identification, and customer orientation affect job engagement NA Anaza, B Rutherford Journal of service management 23 (5), 616-639, 2012 | 190 | 2012 |
The impact of emotional labor in a retail environment YN Cho, BN Rutherford, JK Park Journal of Business Research 66 (5), 670-677, 2013 | 174* | 2013 |
Psychological contract breach's antecedents and outcomes in salespeople: The roles of psychological climate, job attitudes, and turnover intention NN Hartmann, BN Rutherford Industrial Marketing Management 51, 158-170, 2015 | 156 | 2015 |
The role of emotions on frontline employee turnover intentions YN Cho, BN Rutherford, SB Friend, GA Hamwi, JK Park Journal of Marketing Theory and Practice 25 (1), 57-68, 2017 | 145 | 2017 |
Cross-functional teams and social identity theory: A study of sales and operations planning (S&OP) SC Ambrose, LM Matthews, BN Rutherford Journal of Business Research 92, 270-278, 2018 | 109 | 2018 |
Increasing job performance and decreasing salesperson propensity to leave: An examination of an Asian sales force B Rutherford, JK Park, SL Han Journal of Personal Selling & Sales Management 31 (2), 171-183, 2011 | 104 | 2011 |
Boundary spanner multi-faceted role ambiguity and burnout: An exploratory study SC Ambrose, BN Rutherford, CD Shepherd, A Tashchian Industrial Marketing Management 43 (6), 1070-1078, 2014 | 100 | 2014 |
Measuring salesperson burnout: A reduced Maslach burnout inventory for sales researchers BN Rutherford, GA Hamwi, SB Friend, NN Hartmann Journal of Personal Selling & Sales Management 31 (4), 429-440, 2011 | 92 | 2011 |
Reducing emotional exhaustion and increasing organizational support G Alexander Hamwi, BN Rutherford, JS Boles Journal of Business & Industrial Marketing 26 (1), 4-13, 2011 | 89 | 2011 |
Understanding multifaceted job satisfaction of retail employees TL Chung, B Rutherford, J Park International Journal of Retail & Distribution Management 40 (9), 699-716, 2012 | 82 | 2012 |
The importance of customer’s perception of salesperson’s empathy in selling D Delpechitre, BN Rutherford, LB Comer Journal of Business & Industrial Marketing 34 (2), 374-388, 2018 | 68 | 2018 |
Developing our understanding of patronizing frontline employees NA Anaza, BN Rutherford Managing Service Quality: An International Journal 22 (4), 340-358, 2012 | 64 | 2012 |
Antecedents of mentoring: Do multi-faceted job satisfaction and affective organizational commitment matter? NN Hartmann, BN Rutherford, R Feinberg, JG Anderson Journal of Business Research 67 (9), 2039-2044, 2014 | 62 | 2014 |
Increasing job performance and reducing turnover: An examination of female Chinese salespeople BN Rutherford, Y Wei, JK Park, WM Hur Journal of Marketing Theory and Practice 20 (4), 423-436, 2012 | 58 | 2012 |
The moderating effects of gender and inside versus outside sales role in multifaceted job satisfaction BN Rutherford, GW Marshall, JK Park Journal of Business Research 67 (9), 1850-1856, 2014 | 57 | 2014 |
The effects of mentoring on salesperson commitment NN Hartmann, BN Rutherford, GA Hamwi, SB Friend Journal of Business Research 66 (11), 2294-2300, 2013 | 56 | 2013 |
Uncertainty in industrial markets: The COVID-19 pandemic R Matthews, BN Rutherford, D Edmondson, L Matthews Industrial Marketing Management 102, 364-376, 2022 | 49 | 2022 |
The impact of training, mentoring and coaching on personal learning in the sales environment SK Bradford, BN Rutherford, SB Friend International Journal of Evidence Based Coaching and Mentoring 15 (1), 133-151, 2017 | 45 | 2017 |