| Female by default?–exploring the effect of voice assistant gender and pitch on trait and trust attribution S Tolmeijer, N Zierau, A Janson, JS Wahdatehagh, JMM Leimeister, ... Extended abstracts of the 2021 CHI conference on human factors in computing …, 2021 | 77 | 2021 |
| Voice bots on the frontline: Voice-based interfaces enhance flow-like consumer experiences & boost service outcomes N Zierau, C Hildebrand, A Bergner, F Busquet, A Schmitt, ... Journal of the Academy of Marketing Science 51 (4), 823-842, 2023 | 66 | 2023 |
| Understanding the design elements affecting user acceptance of intelligent agents: past, present and future E Elshan, N Zierau, C Engel, A Janson, JM Leimeister Information Systems Frontiers 24 (3), 699-730, 2022 | 59 | 2022 |
| A Review of the Empirical Literature on Conversational Agents and Future Research Directions. N Zierau, E Elshan, C Visini, A Janson ICIS, 2020 | 57 | 2020 |
| Ethical design of conversational agents: towards principles for a value-sensitive design T Wambsganss, A Höch, N Zierau, M Söllner Innovation Through Information Systems: Volume I: A Collection of Latest …, 2021 | 54 | 2021 |
| The anatomy of user experience with conversational agents: a taxonomy and propositions of service clues N Zierau, T Wambsganss, A Janson, S Schöbel, JM Leimeister International Conference on Information Systems (ICIS 2020).-Hyderabad, India, 2020 | 45 | 2020 |
| Trust in smart personal assistants: A systematic literature review and development of a research agenda N Zierau, C Engel, M Söllner, JM Leimeister International Conference on Wirtschaftsinformatik (WI).-Potsdam, Germany, 2020 | 45 | 2020 |
| Voice as a contemporary frontier of interaction design A Schmitt, N Zierau, A Janson, JM Leimeister European Conference on Information Systems (ECIS).-Virtual, 2021 | 37 | 2021 |
| Towards Developing Trust-Supporting Design Features for AI-Based Chatbots in Customer Service. N Zierau, M Hausch, O Bruhin, M Söllner ICIS 2020, 1-9, 2020 | 32 | 2020 |
| The influence of AI-based chatbots and their design on users’ trust and information sharing in online loan applications N Zierau, K Flock, A Janson, M Söllner, JM Leimeister Hawaii International Conference on System Sciences (HICSS).-Koloa (Hawaii), USA, 2021 | 23 | 2021 |
| The role of AI-based artifacts’ voice capabilities for agency attribution A Schmitt, N Zierau, JM Leimeister, A Janson Journal of the Association for Information Systems (JAIS) 24 (4), 980-1004, 2023 | 12 | 2023 |
| Designing Conversational Evaluation Tools: A Comparison of Text and Voice Modalities to Improve Response Quality in Course Evaluations T Wambsganss, N Zierau, M Söllner, T Käser, KR Koedinger, ... Proceedings of the ACM on Human-Computer Interaction 6 (CSCW2), 1-27, 2022 | 10 | 2022 |
| 'I Will Follow You!'–How Recommendation Modality Impacts Processing Fluency and Purchase Intention M Schwede, N Zierau, A Janson, M Hammerschmidt, JM Leimeister How Recommendation Modality Impacts Processing Fluency and Purchase …, 2022 | 10 | 2022 |
| Not all tasks are alike: Exploring the effect of task representation on user engagement in crowd-based idea evaluation C Benz, N Zierau, G Satzger | 6 | 2019 |
| Digitale Service-Systeme M Li, C Peters, JM Leimeister, N Zierau Digitale Transformation im Unternehmen gestalten, Carl Hanser Verlag …, 2016 | 4 | 2016 |
| Challenges and Good Practices in Conversational AI-Driven Service Automation K Schmitt, N Zierau, I Blohm | 1 | 2023 |
| How Conversational Agents Relieve Teams from Innovation Blockages E Elshan, N Zierau, A Janson, JM Leimeister Academy of Management Proceedings 2022 (1), 15648, 2022 | 1 | 2022 |
| To Rate or to Fund?-The Effect of Idea Evaluation Platform Design on Decision Quality and User Engagement C Benz, N Zierau, G Satzger | 1 | 2018 |
| Alexa, are you still there? Understanding the Habitual Use of AI-Based Voice Assistants. JI Grünenfelder, N Zierau, A Janson ICIS, 2021 | | 2021 |
