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Peter Samuelsson
Peter Samuelsson
PhD Business and Administration
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Positive gender congruency effects on shopper responses: field evidence from a gender egalitarian culture
T Otterbring, R Bhatnagar, P Samuelsson, S Borau
Journal of Retailing and Consumer Services 63, 102738, 2021
262021
Strategic or operational perspectives on performance: what is prioritized in a large construction company?
P Samuelsson, P Ekendahl, P Ekevärn
Measuring business excellence 10 (1), 36-47, 2006
232006
Shortsighted sales or long-lasting loyalty? The impact of salesperson-customer proximity on consumer responses and the beauty of bodily boundaries
T Otterbring, P Samuelsson, J Arsenovic, CT Elbæk, M Folwarczny
European Journal of Marketing 57 (7), 1854-1885, 2023
182023
Incremental and radical service innovation in Healthcare
P Samuelsson, L Witell, P Gottfridsson, M Elg
Handbook of Service Science, Volume II, 619-638, 2019
172019
The effects of innovation types and customer participation on organizational performance in complex services
P Samuelsson
European Journal of Marketing 57 (13), 27-55, 2023
162023
Social entrepreneurs in service: motivations and types
P Samuelsson, L Witell
Journal of Services Marketing 36 (9), 27-40, 2022
162022
Going the extra mile, now or after a while: the impact of employee proactivity in retail service encounters on customers’ shopping responses
T Otterbring, J Arsenovic, P Samuelsson, S Malodia, A Dhir
British Journal of Management 35 (3), 1425-1448, 2024
92024
Improvement processes in construction companies
P Samuelsson
Construction process improvement, 225-239, 2003
92003
Approach for assessment and review in a large construction company: Case of Skanska Sweden
P Samuelsson, PE Gräns
Journal of Management in Engineering 20 (1), 2-7, 2004
72004
Framing service innovation in healthcare
P Samuelsson
Karlstads universitet, 2021
42021
On the compaction of hard metal powders: preliminary experimental and theoretical studies
M Hehenberger, P Samuelsson, L Nilsson, O Alm, T Olofsson
Luleå tekniska universitet, 1980
41980
Non value-adding costs in building projects: the missing thoughts
PE Josephson, P Samuelsson
Proceedings of First International Conference on Construction in the 21st …, 2002
32002
Self-Assessment for Business Excellence in Large Organisations
LE Nilsson, P Samuelsson
The EFQM Excellence Model, 2000
32000
30 seconds of fame: The effect of first impression on customer affect, attitudes, and approach behaviors
J Arsenovic, T Otterbring, P Samuelsson
12021
Public Management Logics for Service Innovation
P Samuelsson, A Sukhov, C Lu, J Kaluza
Service Innovation For Sustainable Business: Stimulating, Realizing And …, 2019
12019
Service Innovation in Healthcare: Service Today Versus Service Tomorrow
P Samuelsson, L Witell, P Gottfridsson, M Elg
Service Innovation and Management: Digitalization, Service Infusion and …, 2025
2025
Balancing Value Propositions with Privacy: Exploring Data-Driven Digital Wellness Business Models
P Samuelsson, M Larson, S Davoudi
Service Innovation and Management: Digitalization, Service Infusion and …, 2025
2025
Beyond the Novelty Effect: Assessing the Impact of Physical Embodiment on Social Robots
A Gustafsson, P Samuelsson, N Verhulst, P Shams
Nordic Retail and Wholesale Conference, 2024
2024
Breaking Barriers: Empowering Effective Food Waste Solutions in the Nordic Countries
F Wikström, H Williams, P Samuelsson, S Jagstedt
Nordisk Ministerråd, 2024
2024
Digital Wellness Business Models: A Consumer Data Privacy Perspective
M Larson, P Samuelsson, S Davoudi
The 17th International Research Symposium on Service Excellence in …, 2022
2022
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