Positive gender congruency effects on shopper responses: field evidence from a gender egalitarian culture T Otterbring, R Bhatnagar, P Samuelsson, S Borau Journal of Retailing and Consumer Services 63, 102738, 2021 | 26 | 2021 |
Strategic or operational perspectives on performance: what is prioritized in a large construction company? P Samuelsson, P Ekendahl, P Ekevärn Measuring business excellence 10 (1), 36-47, 2006 | 23 | 2006 |
Shortsighted sales or long-lasting loyalty? The impact of salesperson-customer proximity on consumer responses and the beauty of bodily boundaries T Otterbring, P Samuelsson, J Arsenovic, CT Elbæk, M Folwarczny European Journal of Marketing 57 (7), 1854-1885, 2023 | 18 | 2023 |
Incremental and radical service innovation in Healthcare P Samuelsson, L Witell, P Gottfridsson, M Elg Handbook of Service Science, Volume II, 619-638, 2019 | 17 | 2019 |
The effects of innovation types and customer participation on organizational performance in complex services P Samuelsson European Journal of Marketing 57 (13), 27-55, 2023 | 16 | 2023 |
Social entrepreneurs in service: motivations and types P Samuelsson, L Witell Journal of Services Marketing 36 (9), 27-40, 2022 | 16 | 2022 |
Going the extra mile, now or after a while: the impact of employee proactivity in retail service encounters on customers’ shopping responses T Otterbring, J Arsenovic, P Samuelsson, S Malodia, A Dhir British Journal of Management 35 (3), 1425-1448, 2024 | 9 | 2024 |
Improvement processes in construction companies P Samuelsson Construction process improvement, 225-239, 2003 | 9 | 2003 |
Approach for assessment and review in a large construction company: Case of Skanska Sweden P Samuelsson, PE Gräns Journal of Management in Engineering 20 (1), 2-7, 2004 | 7 | 2004 |
Framing service innovation in healthcare P Samuelsson Karlstads universitet, 2021 | 4 | 2021 |
On the compaction of hard metal powders: preliminary experimental and theoretical studies M Hehenberger, P Samuelsson, L Nilsson, O Alm, T Olofsson Luleå tekniska universitet, 1980 | 4 | 1980 |
Non value-adding costs in building projects: the missing thoughts PE Josephson, P Samuelsson Proceedings of First International Conference on Construction in the 21st …, 2002 | 3 | 2002 |
Self-Assessment for Business Excellence in Large Organisations LE Nilsson, P Samuelsson The EFQM Excellence Model, 2000 | 3 | 2000 |
30 seconds of fame: The effect of first impression on customer affect, attitudes, and approach behaviors J Arsenovic, T Otterbring, P Samuelsson | 1 | 2021 |
Public Management Logics for Service Innovation P Samuelsson, A Sukhov, C Lu, J Kaluza Service Innovation For Sustainable Business: Stimulating, Realizing And …, 2019 | 1 | 2019 |
Service Innovation in Healthcare: Service Today Versus Service Tomorrow P Samuelsson, L Witell, P Gottfridsson, M Elg Service Innovation and Management: Digitalization, Service Infusion and …, 2025 | | 2025 |
Balancing Value Propositions with Privacy: Exploring Data-Driven Digital Wellness Business Models P Samuelsson, M Larson, S Davoudi Service Innovation and Management: Digitalization, Service Infusion and …, 2025 | | 2025 |
Beyond the Novelty Effect: Assessing the Impact of Physical Embodiment on Social Robots A Gustafsson, P Samuelsson, N Verhulst, P Shams Nordic Retail and Wholesale Conference, 2024 | | 2024 |
Breaking Barriers: Empowering Effective Food Waste Solutions in the Nordic Countries F Wikström, H Williams, P Samuelsson, S Jagstedt Nordisk Ministerråd, 2024 | | 2024 |
Digital Wellness Business Models: A Consumer Data Privacy Perspective M Larson, P Samuelsson, S Davoudi The 17th International Research Symposium on Service Excellence in …, 2022 | | 2022 |