| Met4ITIL: A process management and simulation-based method for implementing ITIL E Orta, M Ruiz Computer Standards & Interfaces 61, 1-19, 2019 | 69 | 2019 |
| Decision-making in IT service management: a simulation based approach E Orta, M Ruiz, N Hurtado, D Gawn Decision Support Systems 66, 36-51, 2014 | 58 | 2014 |
| Integrating serious games as learning resources in a software project management course: the case of ProDec A Calderón, M Ruiz, E Orta 2017 IEEE/ACM 1st International Workshop on Software Engineering Curricula …, 2017 | 35 | 2017 |
| Using simulation to aid decision making in managing the usability evaluation process N Hurtado, M Ruiz, E Orta, J Torres Information and Software Technology 57, 509-526, 2015 | 29 | 2015 |
| Gamification in IT service management: A systematic mapping study M Trinidad, E Orta, M Ruiz Applied Sciences 11 (8), 3384, 2021 | 20 | 2021 |
| A simulation and gamification approach for IT service management improvement E Orta, M Ruiz Software Process Improvement and Capability Determination: 16th …, 2016 | 17 | 2016 |
| A system dynamics approach to web service capacity management E Orta, M Ruiz, M Toro 2009 Seventh IEEE European Conference on Web Services, 109-117, 2009 | 12 | 2009 |
| Aplicación de las Técnicas de Modelado y Simulación en la Gestión de Servicios TI E Orta, M Ruiz, M Toro Actas de los Talleres de las Jornadas de Ingeniería del Software y Bases de …, 2009 | 12 | 2009 |
| Gamification for improving IT service incident management E Orta, M Ruiz, A Calderón, N Hurtado International Conference on Software Process Improvement and Capability …, 2017 | 8 | 2017 |
| Applying agent-based simulation to the improvement of agile software management N Hurtado, M Ruiz, C Capitas, E Orta Software Process Improvement and Capability Determination: 17th …, 2017 | 7 | 2017 |
| Analyzing strategic business rules through simulation modeling E Orta, M Ruiz, M Toro Conference on e-Business, e-Services and e-Society, 357-368, 2009 | 5 | 2009 |
| A simulation-based approach for decision-support in healthcare processes M Ruiz, E Orta, J Sánchez Simulation Modelling Practice and Theory 136, 102983, 2024 | 4 | 2024 |
| Juego serio para la evaluación de competencias digitales en educación secundaria A Calderón, M Ruiz, N Hurtado, E Orta, M García, N Gómez-Aguilar, ... Asociación de Enseñantes Universitarios de la Informática (AENUI), 2023 | 4 | 2023 |
| Integrating Serious Games as Learning Resources in a Software Project Management Course: The Case of ProDec. In 2017 IEEE/ACM 1st International Workshop on Software Engineering … A Calderón, M Ruiz, E Orta | 3 | 2017 |
| Análisis de los Efectos de las Políticas de Gestión de la Capacidad de los Servicios en el cumplimiento de los SLAs utilizando Simulación E Orta, M Ruiz Carreira, M Toro Bonilla Asociación de Ingeniería del Software y Tecnologías de Desarrollo de …, 2009 | 3 | 2009 |
| A simulation approach to decision making in IT service strategy E Orta, M Ruiz The Scientific World Journal 2014 (1), 829156, 2014 | 2 | 2014 |
| Aplicación de las Técnicas de Modelado y Simulación en la Gestión de la Capacidad de los Servicios TI. EO Cuevas, M Ruiz-Carreira, MT Bonilla JISBD, 299-310, 2008 | 2 | 2008 |
| A Gamification Method for Improving the Onboarding Process of Software Engineers M Ruiz, E Orta, J Gutiérrez IT Professional 26 (2), 67-75, 2024 | 1 | 2024 |
| Juego serio digital basado en escape room para favorecer el desarrollo del pensamiento computacional A Calderón, M Ruiz, N Hurtado, E Orta Asociación de Enseñantes Universitarios de la Informática (AENUI), 2023 | 1 | 2023 |
| Simulation Modeling for Service-Oriented Development E Orta, M Ruiz, M Toro International Journal of Software Engineering. International Journal of …, 2008 | 1 | 2008 |