| Cold Comfort Matters-How Channel-Wise Emotional Strategies Help in a Customer Service Chatbot M Liu, Q Ding, Y Zhang, G Zhao, C Hu, J Gong, P Xu, Y Zhang, L Zhang, ... Late-Breaking Work of the 2020 CHI Conference on Human Factors in Computing …, 2020 | 22 | 2020 |
| Knowledge mining: a cross-disciplinary survey Y Rui, VIS Carmona, M Pourvali, Y Xing, WW Yi, HB Ruan, Y Zhang Machine Intelligence Research 19 (2), 89-114, 2022 | 19 | 2022 |
| All in One Group: Current Practices, Lessons and Challenges of Chinese Home-School Communication in IM Group Chat J Gong, Z Yao, Z Lu, Q Ding, Y Zhang, L Zhang, Q Wang Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems …, 2021 | 11 | 2021 |
| HeliCoach: A Drone-based System Supporting Orientation and Mobility Training for the Visually Impaired Q Ding, J Gong, J Sun, P Xu, L Zhang, Q Wang, Y Zhang* Late-Breaking Work of the 2019 CHI Conference on Human Factors in Computing …, 2019 | 11 | 2019 |
| See Widely, Think Wisely: Toward Designing a Generative Multi-agent System to Burst Filter Bubbles Y Zhang, J Sun, L Feng, C Yao, M Fan, L Zhang, Q Wang, X Geng, Y Rui Proceedings of the CHI Conference on Human Factors in Computing Systems, 1-24, 2024 | 7 | 2024 |
| Touch Behavior Analysis for Large Screen Smartphones Y Zhang, B Ou, Q Ding, Y Yang Proceedings of the Human Factors and Ergonomics Society Annual Meeting 59 (1 …, 2016 | 6 | 2016 |
| Towards Workplace Metaverse: A Human-Centered Approach for Designing and Evaluating XR Virtual Displays Y Zhang, J Sun, Q Ding, L Zhang, Q Wang, X Geng, Y Rui International Journal of Human–Computer Interaction 40 (8), 2083-2098, 2024 | 5 | 2024 |
| Towards A Six-Level Framework of Emotional Intelligence for Customer Service Chatbots. Q Ding, VIS Carmona, M Liu, F Peng, Y Zhang, C Hu AffCon@ AAAI, 35-42, 2021 | 4 | 2021 |
| HeliCoach: An Adaptive Orientation and Mobility Training System in a Drone-based 3D Audio Space J Gong, Q Ding, Y Zhang*, L Zhang, P Xu, M Liu, Y Xu, Q Wang Late-Breaking Work of the 2020 CHI Conference on Human Factors in Computing …, 2020 | 4 | 2020 |
| ReflectU: A Mirror-Based Intelligent Interactive System for Intuitive Remote Control Y Zhang, M Liu, J Nie, Q Ding, Y Duan, Y Zhang, Z Xiong IEEE Transactions on Industrial Informatics 18 (8), 5504-5514, 2021 | 2 | 2021 |
| HeliCoach: an Adaptive Multimodal Orientation and Mobility Training System in a Drone-Based Simulated 3D Audio Space J Gong, Q Ding, P Xu, Y Zhang*, L Zhang, Q Wang Journal of Computer-Aided Design & Computer Graphics 32 (7), 1129-1136, 2020 | 1 | 2020 |
| GIST: Transforming Overwhelming Information into Structured Knowledge with Large Language Models M Wu, X Zhou, G Ma, Z Lu, L Zhang, Y Zhang CAAI International Conference on Artificial Intelligence, 41-45, 2023 | | 2023 |
| Modeling Human Intelligence in Customer-Agent Conversation Using Fine-Grained Dialogue Acts Q Ding, G Zhao, P Xu, Y Jin, Y Zhang*, C Hu, Q Wang, F Xu CCF International Conference on Natural Language Processing and Chinese …, 2019 | | 2019 |
| Method for adjusting display effect and electronic apparatus Y Zhang, C Zhang US Patent 9,928,770, 2018 | | 2018 |
| Information processing method and electronic device Y Zhang, X Jia, Y Zhang US Patent 9,830,125, 2017 | | 2017 |
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