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Dr. Rashed Al Karim
Dr. Rashed Al Karim
Professor at School of Business Administration, East Delta University
eastdelta.edu.bd의 이메일 확인됨
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Customer satisfaction on service quality in private commercial banking sector in Bangladesh
R Karim, T Chowdhury
British Journal of Marketing Studies 2 (2), 1-11, 2014
2262014
Customer Satisfaction in Online Shopping: a study into the reasons for motivations and inhibitions
RA Karim
1772013
Impact of different training and development programs on employee performance in Bangladesh perspective
R Al Karim
International Journal of Entrepreneurial Research 2 (1), 8-14, 2019
1412019
An Evaluation of Financial Performance of Private Commercial Banks in Bangladesh: Ratio Analysis
T Alam, RA Karim
Journal of Business Studies Quarterly 5 (Number 2), 65-77, 2013
1212013
The Effect of Dividend Policy on Share Price: An Evaluative Study
MA Al-Hasan, M Asaduzzaman, RA Karim
1002013
The relationship between CRM and customer loyalty: the moderating role of customer trust
MMD Alam, RA Karim, H Wardha
International Journal of Bank Marketing, 2021
982021
Fostering quality customer service during Covid-19: The role of managers’ oral language, employee work engagement, and employee resilience
MK Rabiul, P Promsivapallop, RA Karim, MA Islam, AK Patwary
Journal of Hospitality and Tourism Management 53, 50-60, 2022
522022
Influence of Service Quality on Customer Satisfaction and Customer Loyalty in the Private Banking Sector of Bangladesh: A PLS Approach
RA Karim
Journal of Marketing and Information System (JMIS) 1 (3), 8-17, 2019
522019
Arsenic and heavy metal concentrations in surface soils and vegetables of Feni district in Bangladesh
RA Karim, SM Hossain, MMH Miah, K Nehar, MSH Mubin
Environmental Monitoring and Assessment 145, 417–425, 2008
522008
The Relationships of Corporate Sustainability, Customer Loyalty, and Word of Mouth: The Mediating Role of Corporate Image and Customer Satisfaction
RA Karim, MK Rabiul
Journal of Quality Assurance in Hospitality & Tourism 25 (3), 421-441, 2022
452022
An investigation of the interrelationships of leadership styles, psychological safety, thriving at work, and work engagement in the hotel industry: A sequential mediation model
MK Rabiul, OM Karatepe, RA Karim, IM Panha
International Journal of Hospitality Management 113, 103508, 2023
372023
The nexus between CRM and competitive advantage: The mediating role of customer loyalty
R Al Karim, MMD Alam, MK Al Balushi
Nankai Business Review International 15 (2), 248-268, 2023
282023
Linking Fintech Payment Services and Customer Loyalty Intention in the Hospitality Industry: The Mediating Role of Customer Experience and Attitude
R Al Karim, FA Sobhani, MK Rabiul, NJ Lepee, MR Kabir, ...
Sustainability 14 (24), 16481, 2022
272022
CSR AND EMPLOYEE JOB SATISFACTION: A CASE FROM MNCS BANGLADESH
T Raihan, RA Karim
Global Journal of Human Resource Management 5 (3), 26-39, 2017
262017
Influence of E-Service Quality on Customer Satisfaction & Word of Mouth in App-based Service Industry: A Case on Pathao, Bangladesh.
RA Karim
Journal of Technology Management and Business 7 (1), 36-49, 2020
242020
HOW CRM COMPONENTS IMPACT CUSTOMER LOYALTY: A CASE FROM BANGLADESH BANKING INDUSTRY
RA Karim, W Habiba
Journal of Management Info. 7 (2), pp. 43-61, 2020
232020
Can Blockchain Payment Services Influence Customers’ Loyalty Intention in the Hospitality Industry? A Mediation Assessment
RA Karim, MK Rabiul, M Ishrat, P Promsivapallop, S Kawser
Administrative Sciences 13 (3), 1-17, 2023
212023
Influence of 4P Strategy on Organisation’s Performance: A Case on Bangladesh RMG Sector
RA Karim, W Habiba
International Journal of Entrepreneurial Research 3 (1), 8 - 12, 2020
182020
How Organizational Training Affects Employee Performance: A Case on Bangladesh Private Banking Sector
RA Karim, MW Islam, Harun-Or-Rashid
International Journal of Entrepreneurial Research (IJER) 2 (4), 1-6, 2019
172019
Effects of CRM Components on Firm’s Competitive Advantage: A Case on Bangladesh Banking Industry
RA Karim, W Habiba
Management Research Spectrum 10 (01), 1-7, 2020
162020
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