| Service encounter thinklets: How to empower service agents to put value co‐creation into practice T Giesbrecht, G Schwabe, B Schenk Information Systems Journal 27 (2), 171-196, 2017 | 60 | 2017 |
| Facilitating digital transformation through education: A case study in the public administration B Schenk, M Dolata | 37 | 2020 |
| Mit dem digitalen Reifegradmodell zur digitalen Transformation der Verwaltung B Schenk, C Schneider Leitfaden für die Organisationsgestaltung auf dem Weg zur Smart City, 2019 | 26 | 2019 |
| When the system does not fit: Coping strategies of employment consultants M Dolata, B Schenk, J Fuhrer, A Marti, G Schwabe Computer Supported Cooperative Work (CSCW) 29 (6), 657-696, 2020 | 25 | 2020 |
| Moderation B Schenk, G Schwabe CSCW-Kompendium: Lehr-und Handbuch zum computerunterstützten kooperativen …, 2001 | 22 | 2001 |
| Learning with facilitation affordances: the case of citizens’ advice services T Giesbrecht, B Schenk, G Schwabe European Conference on Information Systems, 2014 | 18 | 2014 |
| Persuasive practices: learning from home security advisory services M Dolata, T Comes, B Schenk, G Schwabe Persuasive Technology: 11th International Conference, PERSUASIVE 2016 …, 2016 | 16 | 2016 |
| Designing for light-weight collaboration: the case of interactive citizens’ advisory services G Schwabe, C Bretscher, B Schenk Global Perspectives on Design Science Research: 5th International Conference …, 2010 | 14 | 2010 |
| Interkulturelle Zusammenarbeit im Team—Ein Erfahrungsbericht K Busch, B Schenk Zeitschrift für Psychodrama und Soziometrie 4, 65-80, 2005 | 11 | 2005 |
| What citizens experience and how omni-channel could help–insights from a building permit case B Schenk, M Dolata, C Schwabe, G Schwabe Information Technology & People, 2021 | 10 | 2021 |
| Understanding the advisory needs of citizens B Schenk, G Schwabe 3-941875-31-0, 1357-1373, 2010 | 10 | 2010 |
| Totgesagte leben länger-Electronic Meeting Systems und ihre Integration in Arbeitsprozesse A Klein, H Krcmar, B Schenk Verteiltes Arbeiten–Arbeit der Zukunft. Tagungsband der D-CSCW 2000, 2000 | 10 | 2000 |
| General technological competency and usage in public administration education: An evaluation study considering on-the-job trainings and home studies J Kausch-Zongo, B Schenk Smart Cities and Regional Development (SCRD) Journal 6 (1), 55-65, 2022 | 9 | 2022 |
| Die Digitale Transformation als Disruption der öffentlichen Verwaltung B Schenk, A Dietrich Die informatisierte Service-Ökonomie: Veränderungen im privaten und …, 2018 | 9 | 2018 |
| Enabling advisors and citizens through Citizens' Advice 2.0 G Schwabe, B Schenk, C Bretscher University of Zurich, 2010 | 8 | 2010 |
| Auf dem Weg zu einer Groupware-Didaktik–Erfahrungen und Konzepte aus den Schulungen in Cuparla B Schenk, G Schwabe Verteiltes Arbeiten–Arbeit der Zukunft. Tagungsband der D-CSCW 2000, 2000 | 8 | 2000 |
| Die elektronische Zukunftskonferenz B Schenk, G Schwabe MDV Halle, 2000 | 8 | 2000 |
| Digital maturity in the administration of a university of applied sciences K Hummel, B Schenk Central and Eastern European eDem and eGov Days, 307-315, 2019 | 7 | 2019 |
| Empowering front office employees with counseling affordances T Giesbrecht, B Schenk, G Schwabe Transforming Government: People, Process and Policy 9 (4), 517-544, 2015 | 7 | 2015 |
| 6 Bürgerservice vor Ort B Schenk, G Schwabe Bürgerservices, 139-160, 2011 | 7 | 2011 |
Gerhard SchwabeProfessor of Information Management, University of Zurichifi.uzh.ch의 이메일 확인됨
