| Factors influencing users' adoption and use of conversational agents: A systematic review EC Ling, I Tussyadiah, A Tuomi, J Stienmetz, A Ioannou Psychology & marketing 38 (7), 1031-1051, 2021 | 152 | 2021 |
| x=(tourism_work) y=(sdg8) while y= true: automate (x) A Tuomi, I Tussyadiah, EC Ling, G Miller, G Lee Annals of Tourism Research 84, 102978, 2020 | 88 | 2020 |
| Drivers of organizational adoption of automation IP Tussyadiah, A Tuomi, EC Ling, G Miller, G Lee Pergamon., 2021 | 23 | 2021 |
| Perceived intelligence of artificially intelligent assistants for travel: Scale development and validation EC Ling, I Tussyadiah, A Liu, J Stienmetz Journal of travel research 64 (2), 299-321, 2025 | 8 | 2025 |
| RaSpectLoc: RAman SPECTroscopy-dependent robot LOCalisation CT Thirgood, OAM Maldonado, C Ling, J Storey, SJ Hadfield 2023 IEEE/RSJ International Conference on Intelligent Robots and Systems …, 2023 | 1 | 2023 |
| Effects of disability employment on guest perceptions and behavioral intentions in the hotel sector B Kim, A Liu, EC Ling International journal of hospitality management 124, 103993, 2025 | | 2025 |
| HyperGS: Hyperspectral 3D Gaussian Splatting C Thirgood, O Mendez, EC Ling, J Storey, S Hadfield arXiv preprint arXiv:2412.12849, 2024 | | 2024 |
| AI will take some jobs, but mass unemployment isn’t inevitable E Ling https://www.theguardian.com/commentisfree/2023/may/22/ai-jobs-policies#comments, 2023 | | 2023 |
| Factors Influencing Users’ Willingness to Adopt and Use Artificially Intelligent Assistants for Travel C Ling University of Surrey, 2021 | | 2021 |
| Designing Travel Bots EC Ling, I Tussyadiah University of Surrey, 2019 | | 2019 |