Method of providing transfer capability on web-based interactive voice response services TJ Ball, PJ Danielsen, PA Mataga, KG Rehor US Patent 6,600,736, 2003 | 388 | 2003 |
Remote agent operation for automatic call distributors PJ Danielsen US Patent 5,073,890, 1991 | 168 | 1991 |
Personal telephone agent PJ Culbreth, PJ Danielsen, RJ Hall, EM Papavero, LG Terveen, ... US Patent 5,953,393, 1999 | 131 | 1999 |
Sisl: Several interfaces, single logic T Ball, C Colby, P Danielsen, LJ Jagadeesan, R Jagadeesan, K Läufer, ... International Journal of Speech Technology 3, 93-108, 2000 | 73 | 2000 |
The promise of a voice-enabled Web PJ Danielsen Computer 33 (8), 104-106, 2000 | 71 | 2000 |
Voice eXtensible Markup Language: VoiceXML S McGlashan, D Burnett, P Danielsen, J Ferrans, A Hunt, G Karam, ... Technical report, VoiceXML Forum, 2001 | 41 | 2001 |
Validation and interactivity of web API documentation PJ Danielsen, A Jeffrey 2013 IEEE 20th International Conference on Web Services, 523-530, 2013 | 38 | 2013 |
Method and apparatus for providing interactive services with multiple interfaces TJ Ball, PJ Danielsen, LJ Jagadeesan, K Laufer, PA Mataga, KG Rehor US Patent 6,529,863, 2003 | 32 | 2003 |
Method and apparatus for providing interactive services with multiple interfaces TJ Ball, PJ Danielsen, LJ Jagadeesan, K Laufer, PA Mataga, KG Rehor US Patent 6,609,089, 2003 | 24 | 2003 |
Lexont: A semi-automatic ontology creation tool for programmable web K Arabshian, P Danielsen, S Afroz 2012 AAAI Spring Symposium Series, 2012 | 20 | 2012 |
Conference-call participant-information processing PJ Danielsen US Patent 8,284,916, 2012 | 17 | 2012 |
Speech‐enabled services using TelePortal™ software and VoiceXML* T Ball, V Bonnewell, P Danielsen, P Mataga, K Rehor Bell Labs technical journal 5 (3), 98-111, 2000 | 16 | 2000 |
Voice Extensible Markup Language (VoiceXML) Version 2.0. W3C Recommendation S McGlashan, DC Burnett, J Carter, P Danielsen, J Ferrans, A Hunt, ... W3C [online] 16, 2004 | 15 | 2004 |
Voice eXtensible Markup Language VoiceXML Version 1.0 L Boyer, P Danielsen, J Ferrans, G Karam, D Ladd, B Lucas, K Reho W3C Note, May, 2000 | 15 | 2000 |
J. Carter," Voice Extensible Markup Language (VoiceXML) Version 2.0 S Tryphonas, K Rehor, J Ferrans, S McGlashan, P Danielsen, D Burnett, ... World Wide Web Consortium Recommendation REC-voicexml20-20040316, 2004 | 14 | 2004 |
Conference-call participant-information processing PJ Danielsen US Patent 8,542,812, 2013 | 11 | 2013 |
Voice Extensible Marku Language Version 2.0 Specifications S McGlashan, DC Burnett, J Carter, P Danielsen, J Ferrans, A Hunt, ... W3C Standard document, 2004 | 6 | 2004 |
VoiceXML 2.0. W3C Recommendation S McGlashan, D Burnett, J Carter, P Danielsen, J Ferrans, A Hunt, ... | 5 | 2004 |
Semi-automated ontology creation for high-level service classification K Arabshian, P Danielsen 2011 Seventh International Conference on Semantics, Knowledge and Grids, 17-20, 2011 | 4 | 2011 |
Database ontology creation K Arabshian, P Danielsen US Patent App. 13/834,038, 2014 | 2 | 2014 |