| The antecedents of online customer satisfaction and customer loyalty MDD Dharmesti, SS Nugroho The Business & Management Review 3 (1), 37, 2012 | 123 | 2012 |
| Is technology truly improving the customer experience? Analysing the intention to use open banking in Indonesia N Iman, SS Nugroho, E Junarsin, RY Pelawi International Journal of Bank Marketing 41 (7), 1521-1549, 2023 | 32 | 2023 |
| The influence of website characteristics on customer satisfaction and E-WOM in Indonesia ANA Setyaning, SS Nugroho Jurnal Siasat Bisnis 24 (2), 148-167, 2020 | 30 | 2020 |
| PERAN KETERLIBATAN PRODUK DALAM MEMODERASI HUBUNGAN ANTARA KUALITAS LAYANAN DARING TERHADAP KEPUASAN DARING M Jannah, SS Nugroho, I Gitosudarmo Buletin Studi Ekonomi, 288-303, 2019 | 26 | 2019 |
| The Impacts of Country-of-Origin, Product Involvement, and Product Familiarity on Product Evaluation S Nugroho, R Rostiani, I Gitosudarmo | 19 | 2014 |
| Business relationship framework in Indonesia: relationship marketing vs transaction cost AA Setyawan, BM Purwanto, BS Dharmmesta, SS Nugroho Journal of Asia Business Studies 10 (1), 61-77, 2016 | 18 | 2016 |
| Promoting Young Adults to Perform Energy Saving Behavior through Message Framing: A Lesson Learned from Indonesia I Fatmawati, BS Dharmmesta, BM Purwanto, SS Nugroho Academy of Strategic Management Journal 17 (5), 1-20, 2018 | 15 | 2018 |
| Model of Relationship Marketing and Power Asymmetry in Indonesia Retail Industry AA Setyawan, BS Dharmmesta, BΜ Purwanto, SS Nugroho International Journal of Economics & Business Administration (IJEBA) 2 (4 …, 2014 | 14 | 2014 |
| Pengaruh Kualitas Layanan Pada Kepuasan Dan Loyalitas Konsumen Pembelanjaan Daring (Keterlibatan Produk Sebagai Pemoderasi) C Paramita, SS Nugroho Jurnal Siasat Bisnis 18 (1), 100-117, 2014 | 14 | 2014 |
| Brand Attachment Vs. Brand Love: To What Extent Are They Identical? D Martiyanti, BS Dharmmesta, SS Nugroho, BA Aritejo JDM (Jurnal Dinamika Manajemen) 12 (2), 225-244, 2021 | 13 | 2021 |
| Analisis DEA dan Pengukuran Efisiensi Merek SS Nugroho Jurnal Kelola 8, 1995 | 13 | 1995 |
| The Impact of E-Satisfaction on E-Loyalty Moderated by Consumer Perceived Risk and Expertise S Nugroho, M Dharmesti, E Septiari, I Gitosudarmo | 12 | 2015 |
| The effect of online service quality and consumers’ motivation on willingness to participate in co-creation activities AG Quita, SS Nugroho Jurnal Siasat Bisnis 23 (2), 113-126, 2019 | 11 | 2019 |
| Sikap Konsumen Pada Toko Daring Produk Fesyen di Indonesia A Ardhiyansyah, SS Nugroho Jurnal Bisnisman: Riset Bisnis dan Manajemen 2 (1), 1-22, 2020 | 10 | 2020 |
| REVIEW OF CUSTOMER EXPERIENCE, PERCEIVED EFFECTIVENESS OF E-COMMERCE INSTITUTIONAL MECHANISMS, AND REPURCHASE INTENTION FROM THE PERSPECTIVE OF EXPECTATION-CONFIRMATION THEORY P Pakarti, BS Dharmmesta, SS Nugroho, B Sutikno Jurnal Aplikasi Manajemen 20 (1), 2022 | 9 | 2022 |
| For me, for you, or for the environment? Explaining young consumers’ motives for adopting electric cars based on the fundamental motive framework W Paramita, R Rostiani, R Hidayat, SS Nugroho, E Junarsin Young Consumers 25 (2), 226-248, 2024 | 8 | 2024 |
| Green Product Purchasing Phenomenon: Exploring The Gaps Of Theoretical, Methodological And Empirical RB Tafsir, BS Dharmmesta, SS Nugroho, YA Widyaningsih Mimbar: Jurnal Sosial dan Pembangunan 32 (2), 372-381, 2016 | 8 | 2016 |
| Business Relationship Framework in Emerging Market: A Preliminary Study in Indonesia AA Setyawan, BS Dharmmesta, BM Purwanto, SS Nugroho International Journal of Economics and Business Administration 2 (1), 59-72, 2014 | 8 | 2014 |
| Determining Factors Affecting Muslim Customer Purchase Intention to Shop Skincare Online: A Study in Indonesia VH Budiarani, SS Nugroho Global Islamic Marketing Conference, 67-83, 2022 | 7 | 2022 |
| EXTENDED THEORY OF PLANNED BEHAVIOR AS MODEL OF ANABOLIC ANDROGENIC STEROID USE BY INDONESIAN BODYBUILDERS. SPS Patiro, BS Dharmmesta, SS Nugroho, B Sutikno Journal of Indonesian Economy & Business 31 (1), 2016 | 7 | 2016 |
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