| “Like” and “Check-in”: how hotels utilize Facebook as an effective marketing tool K Virginia Phelan, HT Chen, M Haney Journal of hospitality and Tourism Technology 4 (2), 134-154, 2013 | 179 | 2013 |
| Antioxidant properties and sensory evaluation of microgreens from commercial and local farms L Tan, H Nuffer, J Feng, SH Kwan, H Chen, X Tong, L Kong Food Science and Human Wellness 9 (1), 45-51, 2020 | 99 | 2020 |
| Measuring the relationships between corporate social responsibility, perceived quality, price fairness, satisfaction, and conative loyalty in the context of local food restaurants K Severt, YH Shin, HS Chen, RB DiPietro International Journal of Hospitality & Tourism Administration 23 (3), 623-645, 2022 | 87 | 2022 |
| Waste less, enjoy more: Forming a messaging campaign and reducing food waste in restaurants HS Chen, TM Jai Journal of Quality Assurance in Hospitality & Tourism 19 (4), 495-520, 2018 | 85 | 2018 |
| Travel well, road warriors: Assessing business travelers' stressors HS Chen Tourism management perspectives 22, 1-6, 2017 | 48 | 2017 |
| Trust fall: data breach perceptions from loyalty and non-loyalty customers HS Chen, TM Jai The Service industries journal 41 (13-14), 947-963, 2021 | 47 | 2021 |
| Invisible yet powerful: the unseen obstacles women leaders face in their hospitality careers HS Chen, K Severt, YH Shin, RB DiPietro Journal of Human Resources in Hospitality & Tourism 20 (2), 249-269, 2021 | 45 | 2021 |
| Environmental concerns and food consumption: what drives consumers’ actions to reduce food waste? HS Chen Journal of International Food & Agribusiness Marketing 31 (3), 273-292, 2019 | 45 | 2019 |
| The inhospitable vulnerability: A need for cybersecurity risk assessment in the hospitality industry HS Chen, J Fiscus Journal of Hospitality and Tourism Technology 9 (2), 223-234, 2018 | 45 | 2018 |
| Consumers’ acceptability and perceptions toward the consumption of hydroponically and soil grown broccoli microgreens H Chen, X Tong, L Tan, L Kong Journal of Agriculture and Food Research 2, 100051, 2020 | 42 | 2020 |
| Cyber alarm: Determining the impacts of hotel’s data breach messages HS Chen, TMC Jai International Journal of Hospitality Management 82, 326-334, 2019 | 38 | 2019 |
| Gender differences in deal hunting: What motivates consumers to search and book hotel deals? H Chen, KV Phelan, TM Jai Journal of Hospitality Marketing & Management 25 (5), 613-639, 2016 | 38 | 2016 |
| “How’d you sleep?” measuring business travelers’ sleep quality and satisfaction in hotels HS Chen, K Severt, YH Shin, A Knowlden, TW Hilliard Journal of hospitality and tourism Insights 1 (3), 188-202, 2018 | 27 | 2018 |
| Building brand loyalty on social media: theories, measurements, antecedents, and consequences TC Jai, X Tong, HS Chen Journal of Brand Management, 1-23, 2022 | 25 | 2022 |
| A pilot study of business travelers’ stress-coping strategies H Chen Tourism and Hospitality Research 19 (2), 252-258, 2019 | 24 | 2019 |
| Blind savings or unforeseen costs? How consumers perceive the benefits and risks of using opaque travel selling Web sites HT Chen, J Yuan Journal of Vacation Marketing 20 (4), 309-322, 2014 | 24 | 2014 |
| Cash, credit card, or mobile? Examining customer payment preferences at chain restaurants in Taiwan CCB Chen, H Chen, YC Wang Journal of Foodservice Business Research 25 (2), 148-167, 2022 | 23 | 2022 |
| Unveiling the role of information levels in consumers’ evaluative process on opaque-selling hotel websites HS Chen, TM Jai, J Yuan International Journal of Contemporary Hospitality Management 29 (8), 2139-2158, 2017 | 22 | 2017 |
| The hunt for online hotel deals: how online travelers’ cognition and affection influence their booking intentions HS Chen, KV Phelan, HJ Chang Journal of quality assurance in hospitality & tourism 17 (3), 333-350, 2016 | 20 | 2016 |
| Exploring ethical incidents in the Taiwanese hotel industry CC Teng, SM Hsu, HS Lai, H Chen International Journal of Hospitality & Tourism Administration 21 (4), 422-439, 2020 | 19 | 2020 |