Avishai Mandelbaum

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Sergey ZeltynIBM ResearchPatvirtintas el. paštas il.ibm.com
Marty ReimanColumbia UniversityPatvirtintas el. paštas columbia.edu
Yariv N. MarmorThe Department of Industrial Engineering and Management at Braude College of EngineeringPatvirtintas el. paštas braude.ac.il
Petar MomcilovicTexas A&M UniversityPatvirtintas el. paštas tamu.edu
Galit Yom-TovFaculty of Data and Decision Sciences, Technion - Israel Institute of TechnologyPatvirtintas el. paštas technion.ac.il
Avigdor GalTechnion -- Israel Institute of TechnologyPatvirtintas el. paštas technion.ac.il
Arik SenderovichYork University (Toronto, Canada)Patvirtintas el. paštas yorku.ca
Mor ArmonyStern school of business, NYUPatvirtintas el. paštas stern.nyu.edu
Ger KooleVrije Universiteit AmsterdamPatvirtintas el. paštas vu.nl
Haipeng ShenInnovation and Information Management, HKU Business SchoolPatvirtintas el. paštas hku.hk
Matthias WeidlichHumboldt-Universität zu BerlinPatvirtintas el. paštas hu-berlin.de
Boaz CarmeliIBM Research - HaifaPatvirtintas el. paštas il.ibm.com
Linda ZhaoUniversity of PennsylvaniaPatvirtintas el. paštas wharton.upenn.edu
Zohar FeldmanBosch Center for Artificial IntelligencePatvirtintas el. paštas il.bosch.com
Ward WhittProfessor in IEOR Department at Columbia UniversityPatvirtintas el. paštas columbia.edu
Alexander StolyarUniversity of Illinois at Urbana-ChampaignPatvirtintas el. paštas illinois.edu
Paul D. FeiginTechnionPatvirtintas el. paštas ie.technion.ac.il
Rami AtarTechnionPatvirtintas el. paštas ee.technion.ac.il
Sem BorstHoogleraar Wiskunde, Technische Universiteit EindhovenPatvirtintas el. paštas tue.nl
Nahum ShimkinProfessor of Electrical Engineering, TechnionPatvirtintas el. paštas ee.technion.ac.il

Stebėti

Avishai Mandelbaum

Kiti vardaiAvi Mandelbaum

Professor of Service Engineering, Operations Research, Statistics

Patvirtintas el. paštas technion.ac.il - Pagrindinis puslapis

Stochastic Processes Statistics Queueing Science & Theory Healthcare Operations Call or Contact Centers


Pavadinimas Rūšiuoti pagal šaltinius Rūšiuoti pagal metus Rūšiuoti pagal pavadinimą	Cituota Cituota	Metai
Telephone call centers: Tutorial, review, and research prospects N Gans, G Koole, A Mandelbaum Manufacturing & Service Operations Management 5 (2), 79-141, 2003	2224	2003
Statistical analysis of a telephone call center: A queueing-science perspective L Brown, N Gans, A Mandelbaum, A Sakov, H Shen, S Zeltyn, L Zhao Journal of the American statistical association 100 (469), 36-50, 2005	1200	2005
Designing a call center with impatient customers O Garnett, A Mandelbaum, M Reiman Manufacturing & Service Operations Management 4 (3), 208-227, 2002	826	2002
Queueing models of call centers: An introduction G Koole, A Mandelbaum Annals of Operations Research 113, 41-59, 2002	585	2002
Dimensioning large call centers S Borst, A Mandelbaum, MI Reiman Operations research 52 (1), 17-34, 2004	521	2004
From project to process management: An empirically-based framework for analyzing product development time PS Adler, A Mandelbaum, V Nguyen, E Schwerer Management science 41 (3), 458-484, 1995	449	1995
Scheduling flexible servers with convex delay costs: Heavy-traffic optimality of the generalized cμ-rule A Mandelbaum, AL Stolyar Operations Research 52 (6), 836-855, 2004	436	2004
On patient flow in hospitals: A data-based queueing-science perspective M Armony, S Israelit, A Mandelbaum, YN Marmor, Y Tseytlin, GB Yom-Tov Stochastic systems 5 (1), 146-194, 2015	414	2015
Strong approximations for Markovian service networks A Mandelbaum, WA Massey, MI Reiman Queueing Systems 30, 149-201, 1998	386	1998
Server staffing to meet time-varying demand OB Jennings, A Mandelbaum, WA Massey, W Whitt Management Science 42 (10), 1383-1394, 1996	372	1996
Call Centers with Impatient Customers: Many-Server Asymptotics of the M/M/n + G Queue S Zeltyn, A Mandelbaum Queueing Systems 51 (3), 361-402, 2005	358	2005
Discrete flow networks: Bottleneck analysis and fluid approximations H Chen, A Mandelbaum Mathematics of operations research 16 (2), 408-446, 1991	322	1991
Staffing of time-varying queues to achieve time-stable performance Z Feldman, A Mandelbaum, WA Massey, W Whitt Management Science 54 (2), 324-338, 2008	305	2008
Getting the most out of your product development process PS Adler, A Mandelbaum, V Nguyen, E Schwerer Harvard business review 74 (2), 134-&, 1996	284	1996
Erlang-R: A time-varying queue with reentrant customers, in support of healthcare staffing GB Yom-Tov, A Mandelbaum Manufacturing & Service Operations Management 16 (2), 283-299, 2014	243	2014
Empirical evaluation of a queueing network model for semiconductor wafer fabrication H Chen, JM Harrison, A Mandelbaum, A Van Ackere, LM Wein Operations Research 36 (2), 202-215, 1988	233	1988
Adaptive behavior of impatient customers in tele-queues: Theory and empirical support E Zohar, A Mandelbaum, N Shimkin Management Science 48 (4), 566-583, 2002	228	2002
Staffing many-server queues with impatient customers: Constraint satisfaction in call centers A Mandelbaum, S Zeltyn Operations research 57 (5), 1189-1205, 2009	223	2009
Symmetric statistics, Poisson point processes, and multiple Wiener integrals EB Dynkin, A Mandelbaum The Annals of Statistics, 739-745, 1983	216	1983
Strong approximations for time-dependent queues A Mandelbaum, WA Massey Mathematics of Operations Research 20 (1), 33-64, 1995	206	1995

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