| Impact of Total Quality Management on Innovation in Service Organizations: Literature Review and New Conceptual Framework AT Bon, E Mustafa Procedia Engineering 53, 516-529, 2013 | 352 | 2013 |
| Role of top management leadership and commitment in total quality management in service organization in Malaysia: A review and conceptual framework E Mustafa, AT Bon Elixir Human Resource Management 51, 11029-11033, 2012 | 50 | 2012 |
| Role of Employee Empowerment in Organization Performance: A review E Mustafa, AT Bon The international Journal's Research Journal of Social Science and …, 2012 | 36 | 2012 |
| Recent and Influential Studies on TQM-Innovation Relationship: A Review AT Bon, E Mustafa, U Syamsyul Rakiman International Journal of Manage. Studies, Statistics & Applied Economics …, 2012 | 18 | 2012 |
| Impact of Total Quality Management-Based People Management Practices on Administrative Innovation In Service Smes AT Bon, EMA Mustafa Middle-East Journal of Scientific Research 19 (9), 1162-1168, 2014 | 16 | 2014 |
| Total quality management practices in service organizations in Malaysia: a review AT Bon, E Mustafa, U Syamsyul Rakiman International Conference of Technology Management, Business and Entrepreneurship, 2012 | 11 | 2012 |
| Service Innovation E Mustafa London: Routledge, https://doi.org/10.4324/9780429456817, 2019 | 8 | 2019 |
| IMPACT OF TOTAL QUALITY MANAGEMENT PRACTICES ON INNOVATION IN SERVICE ORGANIZATIONS E Mustafa Universiti Tun Hussein Onn Malaysia, http://eprints.uthm.edu.my/8035/1 …, 2015 | 7* | 2015 |
| Impact of Customer orientation on Innovation: Literature Review E Mustafa, AT Bon | 7 | 2012 |
| The Impacts of Customer Focus on Innovation in Service Organizations AT Bon, EMA Mustafa Journal of Engineering and Technology (JET) 5 (1), 57-68, 2014 | 4 | 2014 |
| Validating Measurement Model for Total Quality Management Constructs on Optimization of Service Organizations using Confirmatory Factor Analysis EMA Mustafa, AT Bon international economics 7 (8), 13, 2013 | 2 | 2013 |
| Validating measurement model for total quality management practices on optimization of service organizations using confirmatory factor analysis E Mustafa, AT Bon | 2* | 2013 |
| Optimizing Service Innovation Through Strategies: A Review E Mustafa, AT Bon International Conference On Global Optimization and Its Applications …, 2012 | 1 | 2012 |
| The Impact Of Integrated Supply Chain Management On Patients Focus E Mustafa INFORMS Virtual Healthcare Conference 2021, 2021 | | 2021 |
| Integrated supply chain management and healthcare service delivery E Mustafa 2021 CORS Annual Meeting 2021, 2021 | | 2021 |
| Impact of Total Quality Management on Innovation in Service Organizations: Literature review and New Conceptual Framework. Procedia Engineering,(53, 516–529) AT Bon, EMA Mustafa Crossref Academic Search, 2013 | | 2013 |
| Leadership in Service Organizations: TQM Implementation Perspective EMA Mustafa, AT Bon | | 2013 |
| The relationship between TQM and innovation in service organizations: quantitative findings E Mustafa, AT Bon | | 2013 |
| New motivational scheme and organizational performance enhancement E Mustafa Universiti Teknologi Malaysia, http://eprints.utm.my/id/eprint/19208/, 2010 | | 2010 |
Dr Abdul Talib BonProfessor of Technology ManagementGeverifieerd e-mailadres voor uthm.edu.my