The impacts of relationship marketing on cognitive dissonance, satisfaction, and loyalty: the mediating role of trust and cognitive dissonance SS Sharifi, MR Esfidani International Journal of Retail & Distribution Management 42 (6), 553-575, 2014 | 263 | 2014 |
Impacts of the trilogy of emotion on future purchase intentions in products of high involvement under the mediating role of brand awareness SS Sharifi European Business Review 26 (1), 43-63, 2014 | 103 | 2014 |
Examining the impacts of positive and negative online consumer reviews on behavioral intentions: Role of need for cognitive closure and satisfaction guarantees S Sharifi Journal of Hospitality Marketing & Management 28 (4), 397-426, 2019 | 46 | 2019 |
Discount reference moderates customers' reactions to discount frames after online service failure SS Sharifi, H Aghazadeh Journal of Business Research 69 (10), 4074-4080, 2016 | 32 | 2016 |
Customers’ reactions to technological products: the impact of implicit theories of intelligence SS Sharifi, M Palmeira Computers in Human Behavior 77, 309-316, 2017 | 29 | 2017 |
The Impact of Service Failure and Recovery on Target and Observing Customers: A Comparative Study SS Sharifi, M Palmeira, J Ma, G Spassova Journal of Hospitality Marketing and Management 26 (8), 889-910, 2017 | 29 | 2017 |
In the eye of the beholder: How self-construal influences service evaluations following observations of others’ service experiences S Sharifi, G Spassova European Journal of Marketing 54 (5), 1087-1116, 2020 | 12 | 2020 |
When more pain is better: Role of need for uniqueness in service evaluations of observable service recovery S Sharifi International Journal of Hospitality Management 85, 102339, 2020 | 8 | 2020 |
Minority group favoritism in service encounters M Palmeira, S Sharifi European Journal of Marketing 54 (8), 1937-1962, 2020 | 6 | 2020 |
The Influence of Arbitrary Breakpoints on Judgments of Maximum Output M Palmeira, E Andrade, S Sharifi, W Mao, J Jacob Journal of Consumer Psychology 30 (20), 260-276, 2020 | 1 | 2020 |
The Instalment payment effect on consumer spending R Ashby, Y Li, S Sharifi, J Yao, L Ang Australian and New Zealand Marketing Academy Conference (ANZMAC 2021 …, 2021 | | 2021 |
The Wrath of God: Exposure to the Authoritarian God Concept and Consumer Responses to Service Failure and Recovery R Casidy, H Shin, S Sharifi | | 2021 |
The Influence of the Short-term Installment Payment Method on Consumer Purchase Decisions R Ashby, Y Li, S Sharifi, J Yao Advances in Consumer Research 48, 198-199, 2020 | | 2020 |
The Influence of the Buy-Now-Pay-Later Payment Mode on Consumer Spending Decisions R Ashby, S Sharifi, J Yao, L Ang Journal of Retailing, 0 | | |
Service Failure and Recovery in a Public Setting: A Comparative Study of Target and Observing Customers SS SHARIFI Monash University, 0 | | |