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Shahin Sharifi
Shahin Sharifi
Department of Management and Marketing, La Trobe Business School
Geverifieerd e-mailadres voor latrobe.edu.au - Homepage
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The impacts of relationship marketing on cognitive dissonance, satisfaction, and loyalty: the mediating role of trust and cognitive dissonance
SS Sharifi, MR Esfidani
International Journal of Retail & Distribution Management 42 (6), 553-575, 2014
2632014
Impacts of the trilogy of emotion on future purchase intentions in products of high involvement under the mediating role of brand awareness
SS Sharifi
European Business Review 26 (1), 43-63, 2014
1032014
Examining the impacts of positive and negative online consumer reviews on behavioral intentions: Role of need for cognitive closure and satisfaction guarantees
S Sharifi
Journal of Hospitality Marketing & Management 28 (4), 397-426, 2019
462019
Discount reference moderates customers' reactions to discount frames after online service failure
SS Sharifi, H Aghazadeh
Journal of Business Research 69 (10), 4074-4080, 2016
322016
Customers’ reactions to technological products: the impact of implicit theories of intelligence
SS Sharifi, M Palmeira
Computers in Human Behavior 77, 309-316, 2017
292017
The Impact of Service Failure and Recovery on Target and Observing Customers: A Comparative Study
SS Sharifi, M Palmeira, J Ma, G Spassova
Journal of Hospitality Marketing and Management 26 (8), 889-910, 2017
292017
In the eye of the beholder: How self-construal influences service evaluations following observations of others’ service experiences
S Sharifi, G Spassova
European Journal of Marketing 54 (5), 1087-1116, 2020
122020
When more pain is better: Role of need for uniqueness in service evaluations of observable service recovery
S Sharifi
International Journal of Hospitality Management 85, 102339, 2020
82020
Minority group favoritism in service encounters
M Palmeira, S Sharifi
European Journal of Marketing 54 (8), 1937-1962, 2020
62020
The Influence of Arbitrary Breakpoints on Judgments of Maximum Output
M Palmeira, E Andrade, S Sharifi, W Mao, J Jacob
Journal of Consumer Psychology 30 (20), 260-276, 2020
12020
The Instalment payment effect on consumer spending
R Ashby, Y Li, S Sharifi, J Yao, L Ang
Australian and New Zealand Marketing Academy Conference (ANZMAC 2021 …, 2021
2021
The Wrath of God: Exposure to the Authoritarian God Concept and Consumer Responses to Service Failure and Recovery
R Casidy, H Shin, S Sharifi
2021
The Influence of the Short-term Installment Payment Method on Consumer Purchase Decisions
R Ashby, Y Li, S Sharifi, J Yao
Advances in Consumer Research 48, 198-199, 2020
2020
The Influence of the Buy-Now-Pay-Later Payment Mode on Consumer Spending Decisions
R Ashby, S Sharifi, J Yao, L Ang
Journal of Retailing, 0
Service Failure and Recovery in a Public Setting: A Comparative Study of Target and Observing Customers
SS SHARIFI
Monash University, 0
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Artikelen 1–15