| A customer‐dominant logic of service K Heinonen, T Strandvik, KJ Mickelsson, B Edvardsson, E Sundström, ... Journal of Service management 21 (4), 531-548, 2010 | 1444 | 2010 |
| Customer activity in service KJ Mickelsson Journal of Service Management 24 (5), 534-552, 2013 | 121 | 2013 |
| A customer ecosystem perspective on service P Voima, K Heinonen, T Strandvik, KJ Mickelsson, LJ Arantola-Hattab QUIS 12: Advances in service quality, innovation and excellence, 2011 | 63 | 2011 |
| Digital advertising as service: introducing contextually embedded selling AG Nyström, KJ Mickelsson Journal of Services Marketing 33 (4), 396-406, 2019 | 59 | 2019 |
| A customer-dominant logic of service B Stauss, K Heinonen, T Strandvik, KJ Mickelsson, B Edvardsson, ... Journal of Service Management 21 (4), 531-548, 2010 | 41 | 2010 |
| Rethinking Service Companies' Business Logic K Heinonen, T Strandvik, KJ Mickelsson, B Edvardsson, E Sundström, ... Hanken School of Economics, 2009 | 30 | 2009 |
| Sundstr€ om, E. and Andersson, P.(2010),“A customer-dominant logic of service” K Heinonen, T Strandvik, KJ Mickelsson, B Edvardsson Journal of Service Management 21 (4), 531-548, 0 | 29 | |
| Wrinkles in a CSR story: mismatched agendas in fast fashion service brands' CSR reputation J Mickelsson, JJGM van Haren, JGAM Lemmink Journal of Service Management 34 (2), 256-273, 2023 | 22 | 2023 |
| “Running is my boyfriend”: Consumers’ relationships with activities KJ Mickelsson Journal of Services Marketing 31 (1), 24-33, 2017 | 20 | 2017 |
| Customer activity: a perspective on service use J Mickelsson Svenska handelshögskolan, 2014 | 15 | 2014 |
| E. & Andersson K Heinonen, T Strandvik, KJ Mickelsson, BS Edvardsson A customer-dominant logic of service. Journal of Service Management 21 (4 …, 2010 | 15 | 2010 |
| User-defined ecosystems in health and social care J Mickelsson, U Särkikangas, T Strandvik, K Heinonen Journal of Services Marketing 36 (9), 41-56, 2022 | 10 | 2022 |
| Customer Activity: A Research Agenda J Mickelsson, M Lipkin THE NORDIC SCHOOL 219, 2015 | 6 | 2015 |
| Using Service Stories to Trace the Customer's Logic H Nyman, KJ Mickelsson, T Strandvik Unknown host publication, 766-774, 2011 | 6 | 2011 |
| ActS–Service design based on human activity sets J Gummerus, J Mickelsson, J Trischler, T Härkönen, C Grönroos Journal of Service Management 32 (6), 28-54, 2021 | 5 | 2021 |
| Shopping day: A study with the PhotoActive smartphone application MML Lipkin, KJ Mickelsson, T Strandvik, M Söderlund 23rd Nordic Academy of Management Conference (NFF), 2015 | 1 | 2015 |
| How customers involve service providers T Strandvik, K Heinonen, KJ Mickelsson QUIS 13: Service Excellence in Management Proceedings of the QUIS13 …, 2013 | 1 | 2013 |
| Customer Energy in Relationships K Heinonen, J Mickelsson, T Strandvik Svenska handelshögskolan, 2010 | 1 | 2010 |
| Activityscape mapping: consumer activity systems as service context J Mickelsson Hanken School of Economics, 2009 | 1 | 2009 |
| A customer dominant logic of service E Sundström, B Edvardsson, K Heinonen, T Strandvik, KJ Mickelsson, ... QUIS 11 in Wolfsburg, Germany, 2009 | 1 | 2009 |
Tore StrandvikProfessor of Marketing, Hanken School of Economics, Helsinki, FinlandVerifisert e-postadresse på hanken.fi