| My chatbot companion-a study of human-chatbot relationships M Skjuve, A Følstad, KI Fostervold, PB Brandtzaeg International Journal of Human-Computer Studies 149, 102601, 2021 | 474 | 2021 |
| Chatbots for customer service: user experience and motivation A Følstad, M Skjuve Proceedings of the 1st international conference on conversational user …, 2019 | 296 | 2019 |
| Help! Is my chatbot falling into the uncanny valley? An empirical study of user experience in human–chatbot interaction M Skjuve, IM Haugstveit, A Følstad, P Brandtzaeg Human Technology 15 (1), 30–54-30–54, 2019 | 189 | 2019 |
| Different chatbots for different purposes: towards a typology of chatbots to understand interaction design A Følstad, M Skjuve, PB Brandtzaeg Internet Science: INSCI 2018 International Workshops, St. Petersburg, Russia …, 2019 | 184 | 2019 |
| My AI friend: How users of a social chatbot understand their human–AI friendship PB Brandtzaeg, M Skjuve, A Følstad Human Communication Research 48 (3), 404-429, 2022 | 175 | 2022 |
| A longitudinal study of human–chatbot relationships M Skjuve, A Følstad, KI Fostervold, PB Brandtzaeg International Journal of Human-Computer Studies 168, 102903, 2022 | 120 | 2022 |
| The user experience of ChatGPT: findings from a questionnaire study of early users M Skjuve, A Følstad, PB Brandtzaeg Proceedings of the 5th international conference on conversational user …, 2023 | 116 | 2023 |
| When the social becomes non-human: young people's perception of social support in chatbots PB Bae Brandtzæg, M Skjuve, KK Kristoffer Dysthe, A Følstad Proceedings of the 2021 CHI conference on human factors in computing systems …, 2021 | 116 | 2021 |
| Facebook live: A mixed-methods approach to explore individual live streaming practices and motivations on Facebook M Skjuve, PB Brandtzaeg Interacting with Computers 31 (3), 589-602, 2019 | 58 | 2019 |
| Chatbots as a new user interface for providing health information to young people M Skjuve, PB Brandtzæg Youth and news in a digital media environment–Nordic-Baltic perspectives, 2018 | 58 | 2018 |
| Measuring user experience in chatbots: An approach to interpersonal communication competence M Skjuve, PB Brandzaeg Internet Science: INSCI 2018 International Workshops, St. Petersburg, Russia …, 2019 | 55 | 2019 |
| Why do people use ChatGPT? Exploring user motivations for generative conversational AI M Skjuve, PB Brandtzaeg, A Følstad First Monday, 2024 | 25 | 2024 |
| Why People Use ChatGPT M Skjuve Available at SSRN 4376834, 0 | 15* | |
| A longitudinal study of self-disclosure in human–chatbot relationships M Skjuve, A Følstad, PB Brandtzæg Interacting with Computers 35 (1), 24-39, 2023 | 14 | 2023 |
| Involving users in the development of a modeling language for customer journeys R Halvorsrud, OR Sanchez, C Boletsis, M Skjuve Software and Systems Modeling 22 (5), 1589-1618, 2023 | 11 | 2023 |
| A qualitative study exploring contributors to the success of a community of practice in rehabilitation JL Moore, C Bjørkli, RT Havdahl, LL Lømo, M Midthaug, M Skjuve, ... BMC Medical Education 21 (1), 282, 2021 | 6 | 2021 |
| Customer journey heatmaps: A wake-up call R von Zernichow, M Skjuve, R Halvorsrud Proceedings of the 10th Nordic Conference on Human-Computer Interaction, 850-855, 2018 | 5 | 2018 |
| Sharing economy services as human-machine networks: Implications for policy making A Følstad, M Skjuve, IM Haugstveit, TC Lech Proceedings of the 19th Annual International Conference on Digital …, 2018 | 3 | 2018 |
| Business and pleasure? Relational interaction in conversational UX A Følstad, M Skjuve | 3 | 2018 |
| Analyzing user-generated web-based posts of adolescents’ emotional, behavioral, and symptom responses to beliefs about depression: qualitative thematic analysis KK Dysthe, JI Røssberg, PB Brandtzaeg, M Skjuve, OR Haavet, A Følstad, ... Journal of medical internet research 25, e37289, 2023 | 2 | 2023 |
