Does the service quality of urban public transport enhance sustainable mobility? RG Mugion, M Toni, H Raharjo, L Di Pietro, SP Sebathu Journal of cleaner production 174, 1566-1587, 2018 | 266 | 2018 |
The integrated model on mobile payment acceptance (IMMPA): an empirical application to public transport L Di Pietro, RG Mugion, G Mattia, MF Renzi, M Toni Transportation Research Part C: Emerging Technologies 56, 463-479, 2015 | 235 | 2015 |
Understanding the link between collaborative economy and sustainable behaviour: An empirical investigation M Toni, MF Renzi, G Mattia Journal of Cleaner Production 172, 4467-4477, 2018 | 139 | 2018 |
An Audience-Centric Approach for Museums Sustainability MT L Di Pietro, R , Guglielmetti Mugion, MF Renzi Sustainability 6 (9), 5745-5762, 2014 | 87 | 2014 |
A scaling up framework for innovative service ecosystems: lessons from Eataly and KidZania L Di Pietro, B Edvardsson, J Reynoso, MF Renzi, M Toni, ... Journal of Service Management 29 (1), 146-175, 2018 | 78 | 2018 |
Characterizing the sharing economy state of the research: A systematic map R Laurenti, J Singh, JM Cotrim, M Toni, R Sinha Sustainability 11 (20), 5729, 2019 | 66 | 2019 |
Understanding the antecedents of car sharing usage: an empirical study in Italy R Guglielmetti Mugion, M Toni, L Di Pietro, MG Pasca, MF Renzi International Journal of Quality and Service Sciences 11 (4), 523-541, 2019 | 42 | 2019 |
Gamification and service quality in bike sharing: an empirical study in Italy MG Pasca, R Guglielmetti Mugion, M Toni, L Di Pietro, MF Renzi The TQM Journal 33 (6), 1222-1244, 2021 | 21 | 2021 |
Shared car for traveling? Uncovering the intention of non-users to adopt P2P ride-sharing G Mattia, L Di Pietro, L Principato, M Toni Research in Transportation Business & Management 43, 100737, 2022 | 17 | 2022 |
Industry 4.0 an empirical analysis of users’ intention in the automotive sector M Toni, MF Renzi, MG Pasca, R Guglielmetti Mugion, L di Pietro, ... International Journal of Quality and Service Sciences 13 (4), 563-584, 2021 | 17 | 2021 |
Digital enterprise architecture management in tourism–state of the art and future directions R Schmidt, M Möhring, B Keller, A Zimmermann, M Toni, L Di Pietro Intelligent Decision Technologies 2017: Proceedings of the 9th KES …, 2018 | 17 | 2018 |
Data-centered platforms in tourism: Advantages and challenges for digital enterprise architecture B Keller, M Möhring, M Toni, L Di Pietro, R Schmidt Business Information Systems Workshops: BIS 2016 International Workshops …, 2017 | 17 | 2017 |
Do satisfied employees lead to satisfied patients? An empirical study in an Italian hospital H Raharjo, R Guglielmetti Mugion, L Di Pietro, M Toni Total Quality Management & Business Excellence 27 (7-8), 853-874, 2016 | 16 | 2016 |
The “service excellence chain”: an empirical investigation in the healthcare field R Guglielmetti Mugion, F Musella, L Di Pietro, M Toni The TQM Journal 32 (6), 1623-1663, 2020 | 11 | 2020 |
Gamification in Airbnb: benefits and risks M Sigala, M Toni, MF Renzi, L Di Pietro, RG Mugion e-Review of Tourism Research 16 (2/3), 2019 | 8 | 2019 |
The Relation between collaborative consumption and subjective well-being: an analysis of P2P accommodation M Toni, MF Renzi, L Di Pietro, R Guglielmetti Mugion, G Mattia Sustainability 13 (11), 5818, 2021 | 5 | 2021 |
What’s next in the healthcare system? The contribution of digital innovation in achieving patient-centricity M Toni, G Mattia, CA Pratesi Futures 156, 103304, 2024 | 4 | 2024 |
The digital healthcare revolution: towards patient centricity with digitization, service innovation and value co-creation M Toni, G Mattia Springer Nature, 2022 | 4 | 2022 |
Patient experience M Toni, G Mattia The Digital Healthcare Revolution: Towards Patient Centricity with …, 2022 | 3 | 2022 |
Measuring visitor satisfaction with a cultural heritage site: Social media data vs. onsite surveys L Di Pietro, RG Mugion, MF Renzi, M Toni Advances in Social Media for Travel, Tourism and Hospitality, 277-289, 2017 | 3 | 2017 |