| The business value of online consumer reviews and management response to hotel performance KL Xie, Z Zhang, Z Zhang International Journal of Hospitality Management 43, 1-12, 2014 | 807 | 2014 |
| Social media and brand purchase: Quantifying the effects of exposures to earned and owned social media activities in a two-stage decision making model K Xie, YJ Lee Journal of Management Information Systems 32 (2), 204-238, 2015 | 312 | 2015 |
| Consumer valuation of Airbnb listings: A hedonic pricing approach Y Chen, K Xie International journal of contemporary hospitality management 29 (9), 2405-2424, 2017 | 285 | 2017 |
| Online consumer review factors affecting offline hotel popularity: evidence from tripadvisor KL Xie, C Chen, S Wu Journal of Travel & Tourism Marketing 33 (2), 211-223, 2016 | 275 | 2016 |
| The impacts of quality and quantity attributes of Airbnb hosts on listing performance K Xie, Z Mao International Journal of Contemporary Hospitality Management 29 (9), 2240-2260, 2017 | 273 | 2017 |
| Effects of managerial response on consumer eWOM and hotel performance: Evidence from TripAdvisor KL Xie, Z Zhang, Z Zhang, A Singh, SK Lee International Journal of Contemporary Hospitality Management 28 (9), 2013-2034, 2016 | 246 | 2016 |
| Joint effects of management responses and online reviews on hotel financial performance: A data-analytics approach KL Xie, KKF So, W Wang International Journal of Hospitality Management 62, 101-110, 2017 | 239 | 2017 |
| Thematic framework of online review research: A systematic analysis of contemporary literature on seven major hospitality and tourism journals L Kwok, KL Xie, T Richards International Journal of Contemporary Hospitality Management 29 (1), 307-354, 2017 | 232 | 2017 |
| The effects of Airbnb’s price positioning on hotel performance KL Xie, L Kwok International Journal of Hospitality Management 67, 174-184, 2017 | 221 | 2017 |
| Factors contributing to the helpfulness of online hotel reviews: does manager response play a role? L Kwok, KL Xie International Journal of Contemporary Hospitality Management 28 (10), 2156-2177, 2016 | 216 | 2016 |
| Toward the perspective of cognitive destination image and destination personality: The case of Beijing KL Xie, JS Lee Journal of travel & tourism marketing 30 (6), 538-556, 2013 | 195 | 2013 |
| Chinese travelers’ behavioral intentions toward room-sharing platforms: The influence of motivations, perceived trust, and past experience J Wu, M Zeng, KL Xie International Journal of Contemporary Hospitality Management 29 (10), 2688-2707, 2017 | 161 | 2017 |
| In sharing economy we trust: The effects of host attributes on short-term rental purchases J Wu, P Ma, KL Xie International Journal of Contemporary Hospitality Management 29 (11), 2962-2976, 2017 | 158 | 2017 |
| Pricing strategies on Airbnb: Are multi-unit hosts revenue pros? L Kwok, KL Xie International Journal of Hospitality Management 82, 252-259, 2019 | 154 | 2019 |
| Hotel loyalty programs: how valuable is valuable enough? L Xie, CC Chen International Journal of Contemporary Hospitality Management 26 (1), 107-129, 2014 | 135 | 2014 |
| Progress in loyalty program research: Facts, debates, and future research KL Xie, CC Chen Journal of Hospitality Marketing & Management 22 (5), 463-489, 2013 | 111 | 2013 |
| Travelers’ preferences for peer-to-peer (P2P) accommodations and hotels CA Young, DL Corsun, KL Xie International Journal of Culture, Tourism and Hospitality Research 11 (4 …, 2017 | 103 | 2017 |
| Monetizing managerial responses on TripAdvisor: Performance implications across hotel classes K Xie, L Kwok, W Wang Cornell Hospitality Quarterly 58 (3), 240-252, 2017 | 102 | 2017 |
| Let photos speak: The effect of user-generated visual content on hotel review helpfulness C Li, L Kwok, KL Xie, J Liu, Q Ye Journal of Hospitality & Tourism Research 47 (4), 665-690, 2023 | 78 | 2023 |
| The effects of consumer experience and disconfirmation on the timing of online review: Field evidence from the restaurant business H Li, KL Xie, Z Zhang International Journal of Hospitality Management 84, 102344, 2020 | 75 | 2020 |
