| Examining service experiences and post‐consumption evaluations D Grace, A O'Cass Journal of Services Marketing 18 (6), 450-461, 2004 | 638 | 2004 |
| Internal branding: Exploring the employee's perspective C King, D Grace Journal of brand management 15, 358-372, 2008 | 577 | 2008 |
| Building and measuring employee‐based brand equity C King, D Grace European Journal of marketing 44 (7/8), 938-971, 2010 | 559 | 2010 |
| Employee based brand equity: A third perspective C King, D Grace Services Marketing Quarterly 30 (2), 122-147, 2009 | 420 | 2009 |
| Service branding: consumer verdicts on service brands D Grace, A O’Cass Journal of Retailing and Consumer Services 12 (2), 125-139, 2005 | 414 | 2005 |
| Examining the effects of service brand communications on brand evaluation D Grace, A O'cass Journal of product & brand management 14 (2), 106-116, 2005 | 373 | 2005 |
| Exploring consumer experiences with a service brand A O'Cass, D Grace Journal of Product & Brand Management 13 (4), 257-268, 2004 | 369 | 2004 |
| An examination of the antecedents of repatronage intentions across different retail store formats D Grace, A O’cass Journal of retailing and Consumer Services 12 (4), 227-243, 2005 | 336 | 2005 |
| Examining the antecedents of positive employee brand‐related attitudes and behaviours C King, D Grace European journal of marketing 46 (3/4), 469-488, 2012 | 334 | 2012 |
| Brand associations: looking through the eye of the beholder D Grace, A O’Cass Qualitative Market Research: An International Journal 5 (2), 96-111, 2002 | 317 | 2002 |
| An exploratory perspective of service brand associations A O’Cass, D Grace Journal of services marketing 17 (5), 452-475, 2003 | 270 | 2003 |
| Employee brand equity: Scale development and validation C King, D Grace, DC Funk Journal of brand management 19, 268-288, 2012 | 230 | 2012 |
| Surviving an economic downturn: Dynamic capabilities of SMEs S Weaven, S Quach, P Thaichon, L Frazer, K Billot, D Grace Journal of Business Research 128, 109-123, 2021 | 226 | 2021 |
| Segmenting service “complainers” and “non‐complainers” on the basis of consumer characteristics K Bodey, D Grace Journal of Services Marketing 20 (3), 178-187, 2006 | 219 | 2006 |
| The corporate social responsibility (CSR) employer brand process: integrative review and comprehensive model J Carlini, D Grace, C France, J Lo Iacono Journal of Marketing Management 35 (1-2), 182-205, 2019 | 208 | 2019 |
| Travel decision making: An empirical examination of generational values, attitudes, and intentions S Gardiner, C King, D Grace Journal of Travel Research 52 (3), 310-324, 2013 | 199 | 2013 |
| Exploring the role of employees in the delivery of the brand: a case study approach C King, D Grace Qualitative Market Research: An International Journal 8 (3), 277-295, 2005 | 190 | 2005 |
| Consumer motivation and luxury consumption: Testing moderating effects W Shao, D Grace, M Ross Journal of Retailing and Consumer Services 46, 33-44, 2019 | 182 | 2019 |
| The generation effect: The future of domestic tourism in Australia S Gardiner, D Grace, C King Journal of travel research 53 (6), 705-720, 2014 | 181 | 2014 |
| City branding research and practice: An integrative review A Green, D Grace, H Perkins Journal of Brand Management 23, 252-272, 2016 | 180 | 2016 |
