The Impact of Empathy Display in Language of Conversational AI: A Controlled Experiment with a Legal Chatbot S Brunswicker, Y Zhang, C Rashidian, DW Linna Jr | 2 | 2024 |
Beyond words: A controlled experiment on the role of linguistic empathy for trust in conversational ai S Brunswicker, Y Zhang, C Rashidian, DW Linna Jr Available at SSRN 4924883, 2024 | 1 | 2024 |
Trust through words: The systemize-empathize-effect of language in task-oriented conversational agents S Brunswicker, Y Zhang, C Rashidian, DW Linna Jr Computers in Human Behavior 165, 108516, 2025 | | 2025 |
PatentAgent: Intelligent Agent for Automated Pharmaceutical Patent Analysis X Wang, Y Zhang, X Zhang, L Yu, X Lin, J Jiang, B Ma, K Yu arXiv preprint arXiv:2410.21312, 2024 | | 2024 |
Empathetic Language in LLMs under Prompt Engineering: A Comparative Study in the Legal Field Y Zhang, C Radishian, S Brunswicker, D Whitenack, DW Linna Jr Procedia Computer Science 244, 308-317, 2024 | | 2024 |