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Anne Scherer
Anne Scherer
Delta Labs AG | ex University of Zurich
Подтвержден адрес электронной почты в домене delta-labs.ch - Главная страница
Название
Процитировано
Процитировано
Год
The value of self-service
A Scherer, NV Wünderlich, F Von Wangenheim
MIS quarterly 39 (1), 177-200, 2015
3762015
Re-placing place in marketing: A resource-exchange place perspective
MS Rosenbaum, C Kelleher, M Friman, P Kristensson, A Scherer
Journal of Business Research 79, 281-289, 2017
1092017
Rise of the machines: Delegating decisions to autonomous AI
C Candrian, A Scherer
Computers in Human Behavior 134, 107308, 2022
932022
Branding access offers: the importance of product brands, ownership status, and spillover effects to parent brands
C Baumeister, A Scherer, FV Wangenheim
Journal of the Academy of Marketing Science 43, 574-588, 2015
842015
Wenn Algorithmen für uns entscheiden: Chancen und Risiken der künstlichen Intelligenz
M Christen, C Mader, J Čas, T Abou-Chadi, A Bernstein, NB Binder, ...
vdf Hochschulverlag AG, 2020
342020
Consideration of factors influencing the time of launching new products
C Hepperle, S Langer, A Scherer, P Schwetz, U Lindemann
DS 60: Proceedings of DESIGN 2010, the 11th International Design Conference …, 2010
142010
Sharing data for social good: From uninformed consent to misinformed dissent
C Wenzel, A Scherer
Available at SSRN 4407097, 2023
52023
Kundenintegration bei internationalen Dienstleistungen. Theoretische Einordnung, Motive und Herausforderungen
A Scherer, M Zimmer, F Wangenheim
Management internationaler Dienstleistungen mit 3K: Konfiguration …, 2009
52009
Re-Placing Place in Marketing: A Formal Theory of Place
M Rosenbaum, C Kelleher, M Friman, P Kristensson, A Scherer
Journal of Business Research, forthcoming, 2017
42017
Service With a Smile Or Screen? How Replacing Personnel With Machines Affects Customers’ Satisfaction With a Service
A Scherer, F v. Wangenheim
Association for Consumer Research 42, 662-663, 2014
42014
Die Wörtersammler
C Scherer
BoD–Books on Demand, 2023
22023
How terminology affects users’ responses to system failures
C Candrian, A Scherer
Human factors 66 (8), 2082-2103, 2024
12024
You & AI: Alles über Künstliche Intelligenz und wie sie unser Leben prägt
A Scherer, C Candrian
BoD–Books on Demand, 2023
12023
Reactance to Human versus Artificial Intelligence: Why Positive and Negative Information from Human and Artificial Agents Leads to Different Responses
C Candrian, A Scherer
Available at SSRN 4397618, 2023
12023
The Effect of AI on Selective Belief Updating
C Candrian, A Scherer, R Algesheimer
Advances in Consumer Research 48, 250-251, 2020
12020
Wie mit künstlicher Intelligenz umgehen? Die Gesellschaft begegnet der Digitalisierung teilweise mit tiefem Misstrauen. Um die Chancen der künstlichen Intelligenz für die …
C Mader, J Cas, A Scherer
Die Volkswirtschaft 2020 (8-9), 53-55, 2020
12020
Reading Between the Lines: A Refined Methodology for Measuring Language Style Matching in Conversations
S Arnet, A Scherer, F von Wangenheim
Available at SSRN 4790188, 2024
2024
It Is Really About How: Conversational Style Matching for Successful Customer-Agent Interactions
SP Arnet, A Scherer, F von Wangenheim
Frontiers in Service Conference (2023), 2023
2023
Everybody is Selling AI Nowadays!: How Terminology Affects Users Responses to System Failures
C Candrian, A Scherer
How Terminology Affects Users Responses to System Failures (March 23, 2023), 2023
2023
Reading Between the Lines: A Refined Methodology for Measuring Language Style Matching in Service Interactions
SP Arnet, A Scherer, F von Wangenheim
Frontiers in Service Conference (2022), 2022
2022
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