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Carol Kelleher
Carol Kelleher
University College Cork
Подтвержден адрес электронной почты в домене ucc.ie - Главная страница
Название
Процитировано
Процитировано
Год
Characterizing value as an experience: implications for service researchers and managers
A Helkkula, C Kelleher, M Pihlström
Journal of service research 15 (1), 59-75, 2012
10432012
Circularity of customer service experience and customer perceived value
A Helkkula, C Kelleher
Journal of customer behaviour 9 (1), 37-53, 2010
3192010
The role of symbols in value cocreation
MA Akaka, D Corsaro, C Kelleher, PP Maglio, Y Seo, RF Lusch, SL Vargo
Marketing Theory 14 (3), 311-326, 2014
1682014
Practices and experiences: challenges and opportunities for value research
A Helkkula, C Kelleher, M Pihlström
Journal of Service Management 23 (4), 554-570, 2012
1492012
Re-placing place in marketing: A resource-exchange place perspective
MS Rosenbaum, C Kelleher, M Friman, P Kristensson, A Scherer
Journal of Business Research 79, 281-289, 2017
1092017
Value-in-context in crowdfunding ecosystems: how context frames value co-creation
MJ Quero, R Ventura, C Kelleher
Service Business 11, 405-425, 2017
802017
The score is not the music: integrating experience and practice perspectives on value co-creation in collective consumption contexts
C Kelleher, H N. Wilson, EK Macdonald, J Peppard
Journal of Service Research 22 (2), 120-138, 2019
632019
Shifting arrays of a kaleidoscope: the orchestration of relational value cocreation in service systems
C Kelleher, D O’Loughlin, J Gummerus, L Peñaloza
Journal of Service Research 23 (2), 211-228, 2020
482020
CRM Best Practice: Getting it Right First Time at ESB International (ESBI).
A Kennedy, C Kelleher, M Quigley
Irish Journal of Management 27 (1), 2006
422006
Consumer experience of value creation-a phenomenological perspective
C Kelleher, J Peppard
ACR European Advances, 2011
372011
Virtually speaking-customer to customer communication in blogs
C Kelleher, A Helkkula
Journal of Applied Management and Entrepreneurship 15 (3), 4, 2010
242010
Value, values, symbols and outcomes
C Domegan, M Haase, K Harris, WJ Heuvel, C Kelleher, PP Maglio, ...
Marketing Theory 12 (2), 207-211, 2012
222012
Collaborative value co-Creation in crowd-Sourced Online communities–acknowledging and resolving competing commercial and communal orientations
C Kelleher, A Whalley, A Helkkula
Research in consumer behavior 13, 1-18, 2011
212011
Business process change in e-government projects: The case of the Irish land registry
A Kennedy, JP Coughlan, C Kelleher
Electronic Services: Concepts, Methodologies, Tools and Applications, 1119-1132, 2010
202010
Broadening brand engagement within the service-centric perspective: an intersubjective hermeneutic framework
Y Seo, C Kelleher, RJ Brodie
Journal of Service Theory and Practice 27 (2), 317-335, 2017
162017
Open service innovation and co-creating the value propositions in online community based idea contests
C Kelleher, AÓ Céilleachair, J Peppard
Cranfield, 2012
122012
The web experience–trends in e-service
C Kelleher, J Peppard
The Institute of Customer Service, 2009
112009
Health, cost, prevention and cure–value and value cocreation in public healthcare
A Helkkula, M Linna, C Kelleher
Naples forum on service 2013, 2013
102013
CareVisions: enacting the feminist ethics of Care in Empirical Research
J O’Riordan, F Daly, C Loughnane, C Kelleher, C Edwards
Ethics and Social Welfare 17 (2), 109-124, 2023
82023
Care full deliberation? Care work and Ireland's citizens’ assembly on gender equality
C Loughnane, C Kelleher, C Edwards
Critical Social Policy 43 (4), 697-717, 2023
72023
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