| A sustainable e-service quality model G Stamenkov, Z Dika Journal of Service Theory and Practice 25 (4), 414-442, 2015 | 96 | 2015 |
| Bank employees’ internal and external perspectives on e-service quality, satisfaction and loyalty G Stamenkov, Z Dika Electronic Markets 26, 291-309, 2016 | 39 | 2016 |
| Quo vadis,(e-) service quality? Towards a sustainability paradigm G Stamenkov, Z Dika Total Quality Management & Business Excellence 30 (7-8), 792-807, 2019 | 24 | 2019 |
| Recommendations for improving research quality: relationships among constructs, verbs in hypotheses, theoretical perspectives, and triangulation G Stamenkov Quality & Quantity, 2022 | 22 | 2022 |
| Perceived benefits and post-adoption usage of education management information system G Stamenkov, R Zhaku-Hani Library Hi Tech 41 (4), 1063-1083, 2023 | 19 | 2023 |
| Layered business continuity and disaster recovery model G Stamenkov Continuity & Resilience Review, 2022 | 7 | 2022 |
| Integrated model for quality assurance of ICT-based services G Stamenkov, Z Dika Proceedings of the ITI 2010, 32nd International Conference on Information …, 2010 | 5 | 2010 |
| Genealogy of the fair information practice principles G Stamenkov International Journal of Law and Management 65 (3), 242-260, 2023 | 3 | 2023 |
| Cloud service models, business continuity and disaster recovery plans, and responsibilities G Stamenkov International Journal of Organizational Analysis 33 (3), 437-451, 2025 | 2 | 2025 |
