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Professor Catherine Prentice
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Citované v
Citované v
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The influence of brand experience and service quality on customer engagement
C Prentice, X Wang, SMC Loureiro
Journal of Retailing and Consumer Services 50, 50-59, 2019
4422019
Using fuzzy-set qualitative comparative analysis for a finer-grained understanding of entrepreneurship
EJ Douglas, DA Shepherd, C Prentice
Journal of Business Venturing 35 (1), 105970, 2020
4352020
The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty
C Prentice, S Dominique Lopes, X Wang
Journal of Hospitality Marketing & Management 29 (7), 739-756, 2020
4032020
The influence of tourism experience and well-being on place attachment
S Vada, C Prentice, A Hsiao
Journal of Retailing and Consumer Services 47, 322-330, 2019
3912019
Emotional intelligence or artificial intelligence–an employee perspective
C Prentice, S Dominique Lopes, X Wang
Journal of Hospitality Marketing & Management 29 (4), 377-403, 2020
3882020
The influence of identity-driven customer engagement on purchase intention
C Prentice, XY Han, LL Hua, L Hu
Journal of Retailing and Consumer Services 47, 339-347, 2019
3482019
Engaging and retaining customers with AI and employee service
C Prentice, M Nguyen
Journal of retailing and consumer services 56, 102186, 2020
3362020
Linking service quality, customer satisfaction and loyalty in casinos, does membership matter?
Y Shi, C Prentice, W He
International Journal of Hospitality Management 40, 81-91, 2014
2832014
Timed intervention in COVID-19 and panic buying
C Prentice, J Chen, B Stantic
Journal of Retailing and Consumer Services 57, 102203, 2020
2732020
Service quality perceptions and customer loyalty in casinos
C Prentice
International Journal of Contemporary Hospitality Management 25 (1), 49-64, 2013
2652013
Linking AI quality performance and customer engagement: The moderating effect of AI preference
C Prentice, S Weaven, IKA Wong
International Journal of Hospitality Management 90, 102629, 2020
2562020
Positive psychology and tourist well-being: A systematic literature review
S Vada, C Prentice, N Scott, A Hsiao
Tourism Management Perspectives 33, 100631, 2020
2562020
Antecedents and consequences of panic buying: The case of COVID‐19
P Prentice, C., Quach, S., & Thaichon
International Journal of Consumer Studies., 2022
2532022
The role of airport service quality in airport and destination choice
C Prentice, M Kadan
Journal of Retailing and Consumer Services 47, 40-48, 2019
2442019
Innovation and profit motivations for social entrepreneurship: A fuzzy-set analysis
E Douglas, C Prentice
Journal of business research 99, 69-79, 2019
2122019
Consumer-based approach to customer engagement–The case of luxury brands
C Prentice, SMC Loureiro
Journal of Retailing and Consumer Services 43, 325-332, 2018
2032018
The development of service quality dimensions for internet service providers: Retaining customers of different usage patterns
P Thaichon, A Lobo, C Prentice, TN Quach
Journal of Retailing and Consumer Services 21 (6), 1047-1058, 2014
1972014
The influence of emotional intelligence on the service performance of casino frontline employees
C Prentice, B King
Tourism and hospitality research 11 (1), 49-66, 2011
1522011
The influence of product and personal attributes on organic food marketing
C Prentice, J Chen, X Wang
Journal of Retailing and Consumer Services 46, 70-78, 2019
1442019
New marketing in fashion e-commerce
S Guercini, PM Bernal, C Prentice
Journal of global fashion marketing 9 (1), 1-8, 2018
1422018
Systém momentálne nemôže vykonať operáciu. Skúste to neskôr.
Články 1–20