| Why do people choose emergency and urgent care services? A rapid review utilizing a systematic literature search and narrative synthesis JE Coster, JK Turner, D Bradbury, A Cantrell Academic emergency medicine 24 (9), 1137-1149, 2017 | 431 | 2017 |
| Time patients spend in the emergency department: England's 4-hour rule—a case of hitting the target but missing the point? S Mason, EJ Weber, J Coster, J Freeman, T Locker Annals of emergency medicine 59 (5), 341-349, 2012 | 206 | 2012 |
| The appropriateness of, and compliance with, telephone triage decisions: a systematic review and narrative synthesis L Blank, J Coster, A O’Cathain, E Knowles, J Tosh, J Turner, J Nicholl Journal of advanced nursing 68 (12), 2610-2621, 2012 | 128 | 2012 |
| Use of a safety climate questionnaire in UK health care: factor structure, reliability and usability A Hutchinson, KL Cooper, JE Dean, A McIntosh, M Patterson, CB Stride, ... BMJ Quality & Safety 15 (5), 347-353, 2006 | 125 | 2006 |
| What evidence is there on the effectiveness of different models of delivering urgent care? A rapid review J Turner, J Coster, D Chambers, A Cantrell, VH Phung, E Knowles, ... Health and Social Care Delivery Research 3 (43), 1-134, 2015 | 103 | 2015 |
| ‘Clinically unnecessary’use of emergency and urgent care: A realist review of patients' decision making A O'Cathain, J Connell, J Long, J Coster Health Expectations 23 (1), 19-40, 2020 | 94 | 2020 |
| Implications of England's four-hour target for quality of care and resource use in the emergency department EJ Weber, S Mason, JV Freeman, J Coster Annals of emergency medicine 60 (6), 699-706, 2012 | 88 | 2012 |
| Modelling the expected net benefits of interventions to reduce the burden of medication errors J Karnon, A McIntosh, J Dean, P Bath, A Hutchinson, J Oakley, N Thomas, ... Journal of health services research & policy 13 (2), 85-91, 2008 | 78 | 2008 |
| Understanding variation in ambulance service non-conveyance rates: a mixed methods study A O'Cathain, E Knowles, L Bishop-Edwards, J Coster, A Crum, R Jacques, ... Health Services and Delivery Research 6 (19), 1-244, 2018 | 76 | 2018 |
| Outcomes for patients who contact the emergency ambulance service and are not transported to the emergency department: a data linkage study J Coster, A O'Cathain, R Jacques, A Crum, AN Siriwardena, J Turner Prehospital Emergency Care 23 (4), 566-577, 2019 | 57 | 2019 |
| Using a multi-method, user centred, prospective hazard analysis to assess care quality and patient safety in a care pathway JE Dean, A Hutchinson, KH Escoto, R Lawson BMC Health Services Research 7, 1-10, 2007 | 49 | 2007 |
| Evaluation of NHS 111 pilot sites J Turner, A O’Cathain, E Knowles, J Nicholl, J Tosh, F Sampson, ... Final report, 2012 | 38 | 2012 |
| Comparison of case note review methods for evaluating quality and safety in health care A Hutchinson, JE Coster, KL Cooper, A McIntosh, SJ Walters, PA Bath, ... Health Technology Assessment 14 (10), 1-170, 2010 | 36 | 2010 |
| A prospective hazard and improvement analytic approach to predicting the effectiveness of medication error interventions J Karnon, A McIntosh, J Dean, P Bath, A Hutchinson, J Oakley, N Thomas, ... Safety science 45 (4), 523-539, 2007 | 36 | 2007 |
| Quality and safety of care provided by emergency care practitioners R O'Hara, C O'Keeffe, S Mason, JE Coster, A Hutchinson Emergency Medicine Journal 29 (4), 327-332, 2012 | 35 | 2012 |
| A structured judgement method to enhance mortality case note review: development and evaluation A Hutchinson, JE Coster, KL Cooper, M Pearson, A McIntosh, PA Bath BMJ quality & safety 22 (12), 1032-1040, 2013 | 27 | 2013 |
| Ambulance response programme evaluation of phase 1 and phase 2 final report J Turner, R Jacques, A Crum, J Coster, T Stone, J Nicholl Sheffield: School of Health and Related Research, University of Sheffield, 2017 | 26 | 2017 |
| Developing new ways of measuring the quality and impact of ambulance service care: the PhOEBE mixed-methods research programme J Turner, AN Siriwardena, J Coster, R Jacques, A Irving, A Crum, ... Programme Grants for Applied Research 7 (3), 1-90, 2019 | 25 | 2019 |
| Prioritizing novel and existing ambulance performance measures through expert and lay consensus: A three‐stage multimethod consensus study JE Coster, AD Irving, JK Turner, VH Phung, AN Siriwardena Health Expectations 21 (1), 249-260, 2018 | 24 | 2018 |
| Impact of NHS 111 Online on the NHS 111 telephone service and urgent care system: a mixed-methods study J Turner, E Knowles, R Simpson, F Sampson, S Dixon, J Long, ... Health Services and Delivery Research 9 (21), 2021 | 21 | 2021 |
