Empathy is all you need: How a conversational agent should respond to verbal abuse H Chin, LW Molefi, MY Yi Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems …, 2020 | 102 | 2020 |
Should an agent be ignoring it? A study of verbal abuse types and conversational agents' response styles H Chin, MY Yi Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing …, 2019 | 43 | 2019 |
User-Chatbot Conversations During the COVID-19 Pandemic: A Study Based on Topic Modeling and Sentiment Analysis. H Chin, G Lima, M Shin, A Zhunis, C Cha, J Choi, M Cha Journal of Medical Internet Research 25, 2023 | 40 | 2023 |
The Potential of Chatbots for Emotional Support and Promoting Mental Well-Being in Different Cultures: Mixed Methods Study H Chin, H Song, G Baek, M Shin, C Jung, M Cha, J Choi, C Cha Journal of Medical Internet Research 25, e51712, 2023 | 31 | 2023 |
Explicit content detection in music lyrics using machine learning H Chin, J Kim, Y Kim, J Shin, MY Yi 2018 IEEE International Conference on Big Data and Smart Computing (BigComp …, 2018 | 31 | 2018 |
Voices that care differently: Understanding the effectiveness of a conversational agent with an alternative empathy orientation and emotional expressivity in mitigating verbal … HJ Chin, MY Yi International Journal of Human–Computer Interaction 38 (12), 1153-1167, 2022 | 21 | 2022 |
An Experimental Study to Understand User Experience and Perception Bias Occurred by Fact-checking Messages S Park, JY Park, H Chin, J Kang, M Cha Proceedings of the Web Conference 2021, 2769-2780, 2021 | 21 | 2021 |
WatchOut: Facilitating safe driving behaviors with social support H Chin, H Zabihi, S Park, MY Yi, U Lee Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors …, 2017 | 16 | 2017 |
I Am Not Them: Fluid Identities and Persistent Out-group Bias in Large Language Models W Dong, A Zhunis, H Chin, J Han, M Cha arXiv preprint arXiv:2402.10436, 2024 | 5 | 2024 |
A study on the categories and characteristics of depressive moods in chatbot data HJ Chin, G Baek, C Cha, J Choi, H Im, M Cha Proceedings of the Korea Information Processing Society Conference, 993-996, 2021 | 5 | 2021 |
Hate Speech Detection in Chatbot Data Using KoELECTRA M Shin, H Chin, H Song, J Choi, H Lim, M Cha Annual Conference on Human and Language Technology, 518-523, 2021 | 4 | 2021 |
Understanding the Categories and Characteristics of Depressive Moods in Chatbot Data HJ Chin, C Jung, G Baek, C Cha, J Choi, M Cha KIPS Transactions on Software and Data Engineering 11 (9), 381-390, 2022 | 3 | 2022 |
Detecting Offensive Language in an Open Chatbot Platform H Song, J Hong, C Jung, H Chin, M Shin, Y Choi, J Choi, M Cha Proceedings of the 2024 Joint International Conference on Computational …, 2024 | 2 | 2024 |
Context-Aware Offensive Language Detection in Human-Chatbot Conversations M Shin, H Chin, H Song, Y Choi, J Choi, M Cha 2024 IEEE International Conference on Big Data and Smart Computing (BigComp …, 2024 | 2 | 2024 |
Health Implications on the Excessive Use of AI Chatbots H Chin, A Zhunis, W Dong, C Cha, M Cha Journal of Institutional and Theoretical Economics (JITE) 180 (2), 347-365, 2024 | 1 | 2024 |
Behaviors and Perceptions of Human-Chatbot Interactions Based on Top Active Users of a Commercial Social Chatbot H Chin, A Zhunis, M Cha Proceedings of the ACM on Human-Computer Interaction 8 (CSCW2), 1-28, 2024 | | 2024 |
Persona Setting Pitfall: Persistent Outgroup Biases in Large Language Models Arising from Social Identity Adoption W Dong, A Zhunis, D Jeong, H Chin, J Han, M Cha arXiv preprint arXiv:2409.03843, 2024 | | 2024 |
Exploring the influence of user characteristics on verbal aggression towards social chatbots H Chin, MY Yi Behaviour & Information Technology, 1–19, 2024 | | 2024 |
Unique Characteristics of Human-Chatbot Conversations and Their Potential for Mental Health Support A Zhunis, G Lima, H Chin, M Shin, J Choi, C Cha, M Cha 한국정보과학회 학술발표논문집, 1076-1078, 2022 | | 2022 |
Job Preference Analysis and Job Matching System Development for the Middle Aged Class S Kim, J Jang, SJ Kim, H Chin, MY Yi Journal of Intelligence and Information Systems 22 (4), 247-264, 2016 | | 2016 |